Assistant Marketing Manager

KAMOGELO LEKOMA

PROFILE

I am a hard-working person, honest, reliable and trustworthy. I have good communication, planning and organisational skills. Adaptable with high level of interpersonal interaction combined with sound problem analysis capacity. I have an ability to work long hours and under pressure to meet deadlines. I am active, energetic and work well under pressure. I also have a developed ability to work in a team as well as an individual.

AREAS OF COMPETENCIES

Assertiveness

Self-confidence

Honest and ethical

Resilience

Perseverance

Able to manage stress and stressful situations

Results driven

Ability to work independently without supervision

Self -Disciplined

Able to influence and negotiate

Persuasiveness

Build strong relationships

Use own initiative

Decisiveness.

EDUCATION

Port Elizabeth College: NQF Level 4 & 5 Certificates (Travel & Tourism)

Subjects: Travel Office Procedures, Tourism Communication, Tourism Destinations, Travel Services.

Current Studies: Port Elizabeth College – Part time

NQF Level 6 Certificate: Travel & Tourism

Modules Completed Hotel Reception N6

Tourism Operations N6

Outstanding Modules: Travel Destinations N6

TRAINING COURSES ATTENDED:

Customer Care Training

Dangerous Goods Training

Airside Training

PERSONAL INFORMATION:

Residential Address: 1 Eglin Road, Sunninghill, Gauteng

Contact numbers: 083-*******

Email Address: adj6n3@r.postjobfree.com

Nationality: South African

Marital Status: Single

Identity Number: 870**********

Gender: Female

Driver’s License: Code 8

LANGUAGES

English- Fluent (Read, Write, Speak)

Xhosa (1st language) - Fluent (Read, Write, Speak)

Afrikaans – Conversational (Read, Write, Speak)

EMPLOYMENT HISTORY

1.Position: Assistant Project Administrator – July 2020 to current. Place of Work: V3 Consulting Engineers

Duties:

Preparation of Minutes & ensuring that the information on the company shared drive regularly updated.

Capturing of applications for funding to the company database.

Monthly updating of company vehicle odometer readings.

Recording & filing of project related expenditure.

Capturing of serial numbers for all new purchased company equipment for audit purposes.

2.Position: Reception & Reservations Assistant – Until June 2020

Place of Work: Mantis Head Office

Duties:

Meet with clients in person at the Reception so as to assist them with any queries related to Mantis Head Office.

To receive reservations for booking from the central database and ensure that they are processed accordingly.

To provide support when there are meetings on site e.g. booking of venue, stationery requirements, catering etc

To direct telephonic queries to the relevant or responsible person if not available record the message and follow-up to ensure that the client call is returned.

Preparation of customer information e.g. invoices to ensure that the accounts are settled and following up on any complaints or queries as and when required.

3.Position: Reception & Functions Assistant

Place of Work: No 5 by Mantis

Duties:

Meet with clients in person at the Reception so as to assist by educating them about services that are offered at No 5.

To receive telephonic bookings from external clients and ensure that reservations are done accordingly.

To provide support when there are client meetings on site so as to ensure that they needs are met e.g. booking of venue, stationery requirements etc

Recommend recreational facilities to clients from outside the Port Elizabeth area e.g. restaurants, tourism destinations etc. To direct telephonic queries to the relevant or responsible person if not available record the message and follow-up to ensure that the client call is returned.

Preparation of customer information when checking out e.g. invoices to ensure that the account is settled and following up on any complaints or queries whilst they were hosted by N0 5.

4.Position: Ground Support Agent (Intern)

Place of Work: Mango Airline

Duties:

To assist customers with queries related to their travelling e.g. boarding, luggage etc

To assist with checking in, marshalling of customers to and from the aircraft.

To always be available to assist with any other administrative related requests.

REFERENCES:

Ms Tumelo Rasekoala Project Administrator (V3 Consulting Engineers) 081-*******

Ms Mandisa Magwaxaza Marketing Manager (Mantis Head Office) 076*******

Mr Phumelele Ngcwangu Manager : Front Office (No 5 by Mantis) 078-*******

Ms Z. Makhwabe Team Leader (Mango Airlines) 082-*******

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