Yoseph Mamo

adj6hq@r.postjobfree.com,

615-***-****

Relevant Experience

Assistant Store Manager January 2020 – to date

Virginias Market, Nashville TN

Monitored and managed the daily sales and inventory

Handled the cash and electronic transactions

Deal with suppliers and managing accurate delivery of supplies

Managed the maintenance of the store equipment

Managed more than five employees

Helped management in the process of recruiting and hiring new employees

Training new employees to equip them to the required level of skill set

Account Receivable Accountant/ Finance Clerk July 2006 – November 2019

Starwood Hotels and Resorts, Sheraton Addis The Luxury Collection Hotel

Addis Ababa, Ethiopia

Managed Account receivable and assisted the company maintain a greater cash flow

Helped the Hotel to score account receivable aging from 90% to 98+%

Reviewed daily revenue reports, maintain proper allocations

Prepared invoice and mailed correctly and efficiently for effective credit collection

Followed up on subsequent billings and effect collection of past due accounts, to minimize uncollectible

Prepared credit card billing, handle credit card queries and charge backs

Reconcile credit card payments and manage advance deposits were properly recorded and allocated

Check the correctness of billing against contract and pro forma invoice

Prepared rebate if billing amount is different from the negotiated price

Received advance payments in cash, credit card and checks

Prepared pro forma invoices

Change event status from Definite to Actual after the event

Restaurant supervisor August 2003 – November 2005

Starwood Hotels and Resorts, Sheraton Addis The Luxury Collection Hotel

Addis Ababa, Ethiopia

Ensured all front and back of the house restaurant operation

Maintained quality for all food and served

Ensured customer satisfaction through promoting excellent service

Trained new employees and provide ongoing training for all staff

Ensured guest’s immediate requests are handled, to make guests’ stay pleasant

Provided time and attendance sheet

Education

Addis Ababa University College of Commerce, BA degree in Marketing Management, Addis Ababa, Ethiopia 2010

Admas University College, Diploma (Associates Degree) in Accounting, Addis Ababa, Ethiopia 2005

Language Proficiency

Fluent in written and spoken English and Amharic

Computer Applications Skills

MS Office Programs, MS Windows and MS Word and MS Excel, MS Outlook

Opera, MICROS

Other Skills

Great team player skill work in team, leading work force for common goal

Ability to handle multi-task and adopt fast-paced work environment

Challenge long working hours, ability to work under pressure work environment

Excellent customer service and interpersonal skills

Additional Training

Hospitality Training from International Rescue Committee, Silver spring, MD (2018)

Supervisory Training from Hotel Training Center, Sheraton Addis (2010)

Operational Innovation from Hotel Training Center, Sheraton Addis/Regional Trainer (2010)

Service Culture Transformation from Hotel Training Center, Sheraton Addis (2009)

Behavioral Interviewing Program from Hotel Training Center, Sheraton Addis (2009)

Introduction to Computer Science from African Virtual University (2001)

References

To be provided as needed

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