Raj Laxmi

Around * years of experience into Operations, Client management, pre-sales activities,

Agreement/Contract management, Documentation, Presentation and much more. Looking For a long- term relation with a well-established organization with fair ethics and work culture. Proficient at managing critical clients, expert in client coordination and client relation. Hands free in working with tools like Excel, PPT and word files. Recognized of having strong influence on clients and for having possession of strong presentation skills and business associations.

Well equipped with email etiquette, interpersonal skills, a pleasing personality, and enthusiasm for learning new technology from experts. Appraised by clients for quick performances and providing quality of work. Also, most preferred POC by clients.

Well versed in working with the C-level executives and report to a diverse group of stakeholders.

Comfortable and experienced in working with several groups and teams in multiple organizations.

Very well-organized work style, efficient documentation and filing and very good at managing contract and agreements of various kinds.

Proven skills in maintain healthy professional relationship with employees, stakeholders, and other teams outside the organization.

adj6gk@r.postjobfree.com 939-****-***

Nov’13 – July’14

Sep’14 – Jun’15

Feb’16 – Feb’18

Dec’20 – Feb’21

Career Timeline

Professional Summary

Cambridge Technology.

Received client’s appreciation for the quick delivery and quality of performance.

for the Awarded with “Rising start of the year” for the best performance given in the team amongst all the new recruits.

The most approachable HR in the team by employees across all the location in PAN India.

Appraised for coming up with new ideas to enhance employee performance and reduce attrition rate in organization.

Spoors Technology

Set the very first process of documentation and operational process in this emerging company in its initial days.

Appraised for effective budget management.

Sterling Placements.

Strongly recommended to face critical clients. Trusted capabilities to handle difficult clients with ease.

Conducted drives and achieved 107 offers in 9 hours of a single working day.

Appraised by the organization for organized work structure, perfect filing and documentation that helped the company in a critical situation. Achievements

Areas of Expertise

Professional Skills Soft Skills

Client and employee relation management

Professional connections

Business suggestions and Implementation support

Presentation Skills

Agreement/contract management

Employee Relations & Vendor management

People Person

Administrative Expert

HRMS

MS Excel, Word, PPT & Tableau

Communication Skills

(both written & verbal)

Email etiquette

People Skills

Leadership qualities

Presentation Skills

Client Management

Coordination

Business Language

Coach Business leaders

Strategic Thinking

Act as a bridge between the client and customer.

Communicate with the client constantly and maintain healthy corporate relationship.

Employee client site to check on the order status of clients. Track workflow and coordinate with site champions as and when needed.

Work on ticketing tools, use helpdesk and office 365 to communicate and coordinate.

Make sure customer work gets done, ensure client satisfaction corroborate smooth work flow.

Communicate with multiple stakeholders from in house team and client front.

Manage work orders and coordination amongst all the teams.

Help my relative establish a consulting firm.

Get her client using personal contact and social media to generate leads and start with her new work.

Support her with projecting her plans and ideas in front of the clients effectively and gain trust over the clients to go with her services.

Use my experience as a HR and help her conduct and coordinate recruitment drives.

Join hands to establish an entire new business set up and successfully launch a consulting firm.

Regular coordination and communication with multiple stakeholders to work on various work fronts.

Coordinate with talent acquisition team on the joiners list – ensure a smooth on board and fulfil all other joining formalities.

Work on policies, study current trends of HR policies and suggest suitable ones to the management.

Keep a check on payroll inputs like shift allowances and attendance details. Experience History

Cambridge Technology : Project Coordinator : Dec’20 - Feb’21 Personal Project : Apr’20 - Sep’20

Cambridge Technology : HR Executive – Operations and Business Partner : Feb’16 - Feb’18

Work upon HRIS/HRMS and train new employees on to the same.

Communicate with employees about the upcoming training and events.

Organize rewards and award functions and engage employees into fun activities to make work a better place.

Conduct survey interviews, understand employee mindset, fill in the gaps and try to reduce attrition rate.

Support of PMS process and bring together all the managers and ensure the KRA & SLA are set properly and the whole process goes in smoothly.

Document all the process, new policies, file details and maintain these files in secure drives.

Support audits and report on monthly and quarterly basis.

Join hands with new vendors for BGV and other services.

Support a mixed role with diverse roles and responsibilities.

Source talent for the organizational needs and also explore vendors and service providers for the same.

Maintain employee data, get them on board, take care of their joining part along with appointment letter and access etc.

Manage their attendance and shifts and ensure they adhere to the company polices and work under the conditions of their contracts.

Agreement and contract management.

Support the sales team with making client presentations and support in demo whenever needed.

Coordinate with the C level executives to patch multiple vendors for the required support and services.

Work together with the team to improvise on employee engagement in this product-based company.

Report to CEO, CTO, COO and my manager.

Spoors Technology : HR Executive – Operations and Presales : Sep’14 - Jun’15

Client favourite POC with the responsibility to maintain healthy professional relationship with the client base.

Master in understanding client requirement and deliver the exact resource with 90% selection more often.

Chosen more often to deal with critical and difficult clients.

Follow up with clients in taking their new requirements, supply them with adequate resources and work upon generating offers and invoices later.

Work towards getting more clients from the existing client base and by making more connections.

• B.Tech in Computer Science from BITS, Vizag in 2013.

• Intermediate in MPC from Sri Chaitanya Jr College, Vizag in 2009.

• 10th in SSC from Bhashyam Public School, Vizag in 2007. DOB : 02-Aug-92

Languages : English, Hindi, Telugu, learning Tamil. Address : Chennai.

Sterling Placement : HR Executive – Client Relations and Sourcing : Nov’13 - Jul’14 Education

Personal Details

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