Medical Assistant
Resume:
Nancy Lu
**** ****** ***** ***, *** Grove, CA ***57
adj6e3@r.postjobfree.com
Objective:
Experienced professional looking to utilize my administrative and clinical skills to help provide exceptional care to patients and to provide highly professional assistance to physicians.
Education:
Medical Assistant, Herzing University Mar 2021
●Dean’s List
Medical Assistant, MTI College Mar 2017
●Dean’s List
Professional Experience:
Medical Assistant & Receptionist, Precision M.D. Cosmetic Surgery Center Jun 2020 - Dec 2020
●Performed front office duties such as answering phones and scheduling appointments.
●Answering basic health care questions from patients.
●Conveying information supplied by doctors to patients.
●Provided efficient and caring customer service by greeting patients and checking them in.
●Collected money from patients and made sure everything was matching.
●Follow patient confidentiality guidelines and legal documentation requirements.
●Enter medical reports into electronic health records (EHR) systems.
●Prepared patients for examination.
●Preparing treatment rooms for patient examinations as per appointments.
●Maintained clinic flow by smoothly and quickly escorting patients to designated rooms and offices per their individual needs.
●Obtained and recorded patients’ vital signs.
●COVID – 19 Questionnaire/ Screening.
●Helping physicians with patient examinations.
Medical Assistant, Chiro Wellness & PT, Sacramento, CA Sept 2017 – Apr 2020
●Successfully managed all operations of chiropractic office, tasks include answering phones, scheduling appointments, checking patients in and out, preparing patients to see the doctor, maintaining office cleanliness.
●Set up new patient data and confirm insurance.
●Maintaining a record of the patient's medical history and analyzing test results.
●Provided patients with excellent and careful care with their therapies such as ultrasounds, EMS, and Tens Units.
●Dealt with insurances for payments and obtained benefit information on patients.
●Kept files and office organized, clean and uncluttered.
●Maintained and operated the electronic health records and billing system.
●Checked coverage, billed and resolved discrepancies with insurance companies.
●Interpret and transcribe the dictation into patient history, exam notes, operative reports, referral letters, discharge summaries, and other documents.
●Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and consistent in style.
●Translate medical abbreviations and jargon into the appropriate long form.
●Identify inconsistencies, errors, and missing information within a report that could compromise patient care.
Sales Manager, T&T, Sacramento, CA Mar 2012 – Feb 2016
●Demonstrated ability to balance all transactions run through assigned register, including layaway payments, checks, register receipts, currency, and credit card using QuickBooks.
●Completed rigorous training program to effectively perform sales manager’s functions.
●Resolved customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
●Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
●Meeting planned sale goals.
●Overseeing the activities and performance of the sales team.
●Monitored inventory on a regular basis.
Other Experience:
Medical Terminology Tutor, MTI College Aug 2016 – May 2017
●Generated exam questions relevant to topics emphasized in class.
●Provided advice, reassurance, guidance, and support.
●Met weekly to prep students for upcoming tests and exams.
●Be available to answer questions by text as needed.
Emergency Room Intern, Davis Medical Center Oct 2014 – Dec 2014
●Utilized understanding in products to assist the team and provide great customer service.
●Facilitated daily tasks of restocking shelves, and helping transport patients to the doctor's room.
●Communicated with doctors to maintain efficiency during busy hours of operation.
●Monitored inventory on a regular basis and kept shelves stocked.
Key Qualifications:
●Ability to accept responsibility and be accountable for my actions.
●High skilled in providing prompt and friendly customer service.
●Dedicated to professionalism to ensure high-quality work.
●Leadership and team player, organization and time management.
●Highly adaptable, integrity, confident, and enthusiastic.
●Hard-working, fast learner, and interpersonal skills.
●Ability to communicate with a wide range of people.
●Ability to pay attention to accuracy and detail.
●Comfortable working independently or with a team.
●Exemplary organizational skills with outstanding attention to detail.
●Ability to adapt to a fast-paced environment and work well in stressful situations.
●Familiarity with EMR - Medisoft, Practice Studios, Chirotouch, PatientNOW, EPIC, and MS Office programs: Word, Excel, and PowerPoint.
●Typing speed of 53 wpm.
Skills:
●Performing accurate assessment of vital signs: Blood pressure, respiration, pulse, height & weight.
●COVID-19 Questionnaire, screening, and swab tests.
●Preparing treatment rooms for examinations of patients.
●Washing up and appropriately sterilizing and disinfecting equipment.
●Able to maintain a fully stocked as well as organized work environment.
●Explaining medical information in an understandable language.
●Create and manage patient records; utilize EHR software to manage patient files electronically.
●Knowledge in medical insurance coding ICD-10, CPT & ICD-9 and HIPAA guidelines.
●Knowledge of medical terminology.
●Phlebotomy: Injections and blood draws; venipuncture process & butterfly process.
●EKG & Spirometry monitoring and analysis.
●BLS Certification.
●MA Diploma.
References:
Available upon request.
Contact this candidate