Business Development Associate
Resume:
LAURA M. ROBERTS
Reading, PA **606
OBJECTIVE
Seeking a challenging position utilizing my extensive knowledge and successful experience in communication, organizing and planning skills.
SUMMARY OF QUALIFICATIONS
Offering comprehensive experience and expertise in the following areas of responsibility:
Computer knowledge of MS Word, Excel, Outlook, and QuickBooks.
Database and spreadsheet applications.
Ability to work well under pressure and handle multi tasks.
Highly motivated; work well both independently and as part of a team.
Fast learner, quickly absorb and utilize new methods.
Meet and exceed company’s requirements and expectations.
WORK EXPERIENCE
JOHN HOFFERT PLS, Shillington, PA 4/19-PRESENT
Office Manager (Land Surveyor Office)
Answer all incoming calls and greet all visitors.
Process weekly payroll.
Enter all payables and receivables in QuickBooks and handle payments and processing.
Responsible for normal clerical and bookkeeping duties.
Responsible to pay all taxes (bi-monthly, monthly, quarterly & year end).
Do all research on property so owner can provide an accurate price quote for services being requested.
Responsible to create monthly calendar for all township meetings that business is required to attend.
Responsible to order all supplies needed for office and surveying supplies.
Responsible to complete all township and county applications for submittals and look up fees.
LET LAURA, Reading, PA 8/17-4/19
Personal Assistant/Shopper/Concierge Services (For Businesses and Personal)
Did all paperwork to establish the business.
Created logo for the business.
Handle all incoming and outgoing calls for the business.
Created Business Facebook page and post daily articles and tips related to the business.
Monitor and update all other Social Media I use for business (LinkedIn, Alignable, etc.)
Continue to make one on one appointments with fellow business owners.
Enter all payables and receivables in QuickBooks Pro.
Work with charitable organizations that coincide with my services.
DR MECHANICAL, Reading, PA 3/16-PRESENT
Administrative Assistant
Did all paperwork to establish the business.
Create written ads for advertising along with a two sided add with pictures for the Clipper.
Created logo for the business.
Helped establish accounts with outside vendors (R.E. Michael, etc.)
Order and picked up supplies and equipment from vendors.
Enter all payables and receivables in QuickBooks Pro.
FRANKLIN’S CLASSIC STEAKS & HOAGIES, Limerick, PA 5/14-8/15
Owner/Operator
Responsible for taking all orders in store and by phone, delivering the food to the tables and cleaning up after the customers leave.
Responsible for all incoming and outgoing cash and credit card transactions.
Responsible for cleaning all FOH areas and assist in cleaning of BOH.
Run all daily sales reports.
Run biweekly payroll reports for reporting payroll to payroll company.
Responsible for making all changes in POS system to maintain menu and price changes.
Entered all payables and receivables in QuickBooks Pro.
Assist in making all food on the grill, fryers, crepe makers and cold sandwiches.
Assist in all prep work needed to run store smoothly on a daily basis.
Responsible for inventory and ordering of all items needed for store.
Responsible for interviewing and hiring of all staff for the store.
Responsible for training all FOH new hires.
ANTIETAM SCHOOL DISTRICTS, Reading, PA 8/13-5/14
Special Needs Assistant Teacher
Work individually with Special Needs Students; help guide them thru daily activities.
Help test students and record results and performances in classroom logs.
Prepare materials for classroom activities, bulletin boards, and distribute materials to children.
Distribute materials to go home in children’s classroom mailboxes.
Work with Special Needs Students in group activities both educational and for fun.
Assist Teachers in the classroom with overseeing the children during activities and tests
Take children to lunchroom, help them obtain their lunches and oversee them during this time.
Assist Special Needs Students with obtain their lunch and eating their lunches.
PA Child Abuse History Clearance, Criminal Check, and CHRI Fingerprint
ANTIETAM, WYOMISSING & EXETER SCHOOL DISTRICTS, Reading, PA 8/12-6/13
Substitute Teacher Aide, Special Education Aide, and Secretary/Support Staff & 10/10-6/11
Assist Teachers in the classroom with overseeing the children during activities and tests
Help test students and record results and performances in classroom logs.
Prepare materials for classroom activities, bulletin boards, and distribute materials to children.
Distribute materials to go home in children’s classroom mailboxes.
Work individually with Special Needs Students; help guide them thru daily activities.
Work with Special Needs Students in group activities both educational and for fun.
Take children to lunchroom, help them obtain their lunches and oversee them during this time.
Assist Special Needs Students with obtain their lunch and eating their lunches.
Perform any secretarial related duties including typing, filing, phones, copies, etc.
PA Child Abuse History Clearance, Criminal Check, and CHRI Fingerprint
ANTIETAM SCHOOL DISTRICTS, Reading, PA 8/11-5/12
Cafeteria Support Staff
Responsible to running all dirty dishes, trays, etc. though the cleaning machine throughout the day.
Responsible for putting all cleaned items away throughout the day.
Help with food prep for daily lunches and sometimes breakfast for the next day.
Dish out food per required state standards for each lunch class.
Store any unused food for use again.
Kept inventory of milks, juices and drinks for individual school.
Helped keep shelves stocked of all items used on a daily basis.
Responsible for daily cleaning of dish machine.
Responsible for bi-weekly breakdown & liming of dish machine.
WYOMISSING NURSING & REHAB/Kindred Healthcare, Wyomissing, PA 9/05-3/09
Medical Unit Secretary/Scheduler
Scheduled all appointments for residents on both floors.
Scheduled all transportation for appointments for residents on both floors.
Handle secretarial duties for both floors.
Record all admission weights, weekly & monthly weights, and request any necessary reweights.
Make and maintain monthly schedules for all of nursing.
Assist nurses with some resident care. Answer resident call bells (Assist with feeding, toileting etc.) duties)
MDS Coordinator Assistant
Input MDS data into RCS system, review for errors & address if questionable. When felt error free, finalize and transmit data to state database. Adjust system to reflect next scheduled MDS due date.
Create any modifications if necessary & transmit to state database. File all original and copies of MDS’s & all additional paperwork. Compile & update 12week Schedule for all quarterly & yearly MDS’s.
Input & update Resident Information screen.
Compile monthly Care Conference Calendar, schedule appointment dates and times and update as necessary. Create and Send all Weekly Care Conference Letters.
Create PPS calendar for all new applicable residents.
Update Nursing assignment sheets and laxative lists weekly and print out for both floors.
Do all MA changes in system and transmit to state data base.
Input weekly and monthly resident weights into system.
Enter all employee education tracking into system.
Run QI/QM reports at the start of each month.
Run Case Mix report numerous times throughout the year.
BERKS EMERGENCY PHYSICIANS, Reading, PA 11/04-06/05
Medical Insurance Billing & Analysis
Retrieved and verified patient documents for billing purposes.
Verified Worker’s Compensation claims.
Verified Motor Vehicle Accident claims.
Verified patient insurance information including MA’s.
Answered all incoming phone calls.
Research ICD-9 Codes and CPT Codes for patient billing.
AMERICAN GENERAL CORPORATION
(Formerly US Life Insurance Company), Reading, PA 6/90 – 8/01
Sr. Medical Claims Examiner
Process group health claims of varying difficulty in accordance with established company procedures and State Insurance Department regulations.
Handle incoming calls directly from the Customer Service department.
Assisted other claims examiners within my unit with questions, problems, and irate customers on the phone.
Claims Audit Technician
Audit complex files, define problems, collect data, establish facts and draw valid conclusions.
Hospital Discount Negotiator
Contacted contracted vendors to get discounts on certain hospital bills.
Contacted individual hospitals to setup discounts.
Maintained monthly, quarterly and yearly reports on discounts.
Trained and supervised a temp. To assist me with daily duties in my department.
WILLSON SAFETY PRODUCTS, Reading, PA 9/86 – 6/90
Human Resources Secretary
Assist Human Resources Director in the administration of all personnel functions.
Accounting Office Clerk
Process accounts receivable billing. Applied customer payments.
Checked vendor invoices for accuracy. Matched invoice with purchase order. Entered information into CRT and issued payment.
Assisted in weekly and bi-monthly payrolls.
Recorded general ledger entries, raw material and inventory items, and monthly sales reports, company and corporate income statements and balance sheet.
Shipping Office Clerk
Entered all outgoing shipments into CRT.
Checked internal shipping papers with vendor invoices for accuracy. Approved paperwork for payment.
Assist Shipping Manager in all shipping functions.
PA Child Abuse History Clearance – Verification Date 10/20/10
Criminal Check – Clear Record – Verification Date 10/18/10
CHRI Fingerprint – No Prior Arrest – Verification Date 10/18/10
Safe Serve Certified 5/2014
American Heart Assoc. BLS card – March 2019
Background check done 7/2018 to become a Certified Rover Pet Service Provider
Do a lot of volunteer work especially for the ARL of Berks Co.
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