Airport operations& management, passengers handling, good negotiator
Resume:
Anishnath Attuchira Reghunath
P.O. Box ******,Dubai, UAE
Phone +971-**-*******
E-mail **********@*****.***
Skype id live:.cid.52ee489e43db99af
https://www.linkedin.com/in/anishnath-reghunath-4b6707a4
Career Objective
To be a part and to grow with a winning organization to for the expansion and prosperity of the company by applying my fullest work experience,knowledge,skills and cultural ethics.
Employment History
Flight Officer-Emirates Airlines-Dubai International Airport 07-FEB-2016 till date
1.To direct and control all ground handling activities on assigned flights and acts as the point of contact for airlines and teams for flight related information in order to achieve safe and RTG (Ready to Go)on time departure in line with the SLAs and Emirates/dnata operations procedures. Oversees the flight schedules and reviews aircraft ready state to ensure on-time flight arrival and departure
2.Organizes and supervises the work of a small team on the day of operations to ensure that work is completed efficiently and in compliance with procedures
-Briefs Aircraft Loading Supervisor and Customer Service Team Leader on the flight details to ensure that flight requirements are covered
-Coordinates all activities (above and below wing) for a safe timely Turnaround process.
-Fuelling,Ground support Equipments,Flightplan,Landing permission Assistance,ATC slot coordination,Pax handling,Crew check in assistance,Baggage control and coordination.
3.Ensuring all local & aviation regulations are duly implemented and abided with efficient time frame and safety . Records the provision of additional ground services above the agreed SLA to ensure accurate flight wise billing is undertaken, to protect from revenue leakage. - Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
-Ensures safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction for the desired safety behaviors and leading with safety. - Implements departmental policies, processes, procedures and provides instructions to the team on the day of operations.
4. Reporting the flight activities daily basis to management and recommending corrective action if any shortfalls are identified.
-Contributes to the identification of opportunities for continuous improvement of systems, processes and practices, cost reduction and productivity improvement.
-Collects relevant flight briefings from Airline representatives to ensure resources are correctly allocated.
-Acts as the focal point on the day of operations for a particular flight, makes the required decisions and provides guidance and direction to the officers and Aircraft Loading Supervisor on shift respectively
5.Maintain effective service standards by supervising both below and above the wings process on entire turn around flight activities including loading, unloading, Boarding, Load sheet formulation.
6.Periodical audit on the daily flight operations and conducting investigations on raised service feed backs from customer airlines or other stake holders. Investigates significant flights delays and any breaches of SLAs to ensure that corrective action measures are taken and the appropriate report is created .
7.Builds and maintains relationship with internal and external departments such as DAC, JCR, Group Safety & Security, Airport Police, Immigration, airline customers to ensure that the needs are met and satisfaction is enhanced .
8.Participates and supports Emirates Emergency Response Plan, AOCC Business Continuity Plan in the event of the AOCC facility becoming inaccessible and facilitates the setup and management of the Disruption Support desk during disruptions at DXB and/or DWC.
9.Communicates Monitors regularly with Aircraft Loading Supervisor and the Customer Services takes immediate action to rectify irregular operations through the deployment of resources on the shift, and the formulation and communication of recovery plans to optimize turnaround performance.
10.Reviews the DMIS regularly to ensure that the flights are created, edited and updated regularly in line with the flight status.
Controller -Senior Aircraft Dispatcher- SHJ Intl Airport 02-JAN- 2013 till 24-NOV- 2015
1.Controlling Daily entire shift activities both load control process supervision and ground dispatch activities.
2.Advance projected manpower planning to meet unexpected shortage as per flight frequencies.
3.Conducting periodical Audits, Decision making, managing and monitoring in shift activities.
4.Briefing and debriefing the aircraft dispatch team to meet the daily operational challenges.
5.Act as a link for management decisions and practical application of new procedures
6.Submitting timely performance checklist and audit reports to management.
7.Record and time keeping of staff movements and flight files.
8.Preparing shift staff Allocation, finalizing the root cause of delay and taking corrective action and follow up to ensure not repeated.
9.Monitoring recurring errors and providing counseling to staff. Incidents Reporting and suggestions in formulating Standard Operations Procedures
10.Supervising and close monitoring of weight and balance to obtain the recommended trim for different types of aircrafts.
11.Maintain effective and professional services to customer airlines as per agreed SLA.
Aircraft Dispatcher-Airport Operations –SHJ Intl Airport 10-OCT-2011 till 01-DEC-2012
1.Functioning as a control point person responsible for all activities of an aircraft from landing till take off.
2.Planning and Monitoring weight and balance of Aircraft
3.Dispatching flight legally, safely and timely.
4.Timely decision making in terms of revenue or non-revenue critical situations.
5.Ensure effective usage of given payload and space for generating revenue.
6.Ensure all given safety regulations are abided in an aircraft.
7.Ensure no service delivery delay in arrival and departure.
8.Ensure manpower and servicing equipment’s are available on arrival and departure of an aircraft.
9.Reporting to higher management about any findings on daily operations.
Ramp Team Leader-Ramp operations—SAS-SHJ Intl Airport 01-SEP-2010 till 10-SEP-2011
1.Responsible for each flight safe loading with complying given safety regulations.
2.Ensure safe and on time departure of aircraft.
3.Ensure safety and secure loading are as per given LIR and any deviations are to be notified to Load controller or Dispatcher
4.Ensure sufficient manpower and servicing equipment’s are arranged.
5.Ensure QRT bags and CGO are to be loaded with zero errors.
OPS Assistant UZBEKISTAIN AIRWAYS- GCC Operations-Sharjah. UAE 06-MAR-2008 till 20-JULY-2010
Supportive hub post for airlines daily administrative operations including obtaining landing permissions, invoice scrutiny, airport services quality checks, Monthly Sales reports, and all daily operations activities
Aviation Training & Certification
Specialist certification
oCertified British Airways I-FLY Flight officer
oWorking experience of Airport Activity Control System (AACS), dnata Management Information System (dMIS), Baggage Excellence and Location Tool (BELT), Resource Management System (RMS), UFIS, etc for daily airport operations.
oAir Traffic Management Intro course by EUROCONTROL
Essential Certifications
oDangerous Good Regulations (Category 7,9,10)
oFundamental of Human Factors in Aviation
oAirside Safety Training
oAirside Load Management
oStrategic Negotiation Course with Content Marketing on Social Media Course
oTraining on APPROACH &GROUND RADAR RUNWAY APPLICATIONS
o Safety Management System-Dnata Emirates procedure Code
oAviation security training certificate
oRamp safety Training certificates,General security awareness Training certificates
oAdvanced Formulas and Functions in Microsoft Excel and working knowledge of other Ms0ffice applications
oRadio communication work experience and skills
Profession certification
oCertified Load controller in PAX& CGO Flights:
AIRBUS -A320/321/300/330-200/330Frieghter
Boeing- B737/400/800
Embraer-ERJ-190
oCertified Online trainer for PLB/Jetty bridge,On the Job trainer for Aircraft Turnaround dispatcher certificate
oKnowledge of various DCS systems, SITA software
oAgile Fundamentals Training Course
oSix SIGMA GREEN BELT,SAP BI/BW Training course
Participated as Active member for safety support managerial committee.
Holder of ADP
Valid UAE Driving License
Education
Course Year
Bachelor of commerce (Taxation)-Kerala University
2002-2004
Basic Cabin Crew Course (Frank inn Aviation India)
2000
Higher Secondary Education –St. Mary's School
Kerala-India
1999-2000
Personal skills & Achievement’s
Assertive & proactive in handling a given situation
Awarded 02 times Emirates NAJIM for appreciation from various airline customer on flight handlings performance and services
Analyzing, Decision making skills, patience.
Ability to mingle with different cultural workspace and team.
Timely achievements with given deadlines.
Work experience under pressure situations.
Good communicative skills.
Adaptive and grasping nature.
Caring about detail,Acting Positively,Taking ownership and accountability.
Personal Details
1.D.O.B: 07/10/1983
2.Marital Status: Married
3.Current Visa Status: Employment Visa extended till DEC 2020
4.Schengen Visa Status: Valid
5.U.A.E. Driving license : Valid
6.Communication proficiency:
English, Hindi, Tamil, Malayalam Fluent
Arabic Basic
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