Executive Assistant Manager

NOMONDE SAMANTHA KHOZA

Port Elizabeth, Eastern Cape • 060-****-***

adj62z@r.postjobfree.com • linkedin.com/in/nomondekhoza/

Team Manager Executive Assistant Administrator Language Consultant

PROFESSIONAL SUMMARY

Team Manager, Administrator and Language Consultant with expertise in directing and enhancing administrative procedures and provide full support to ensure delivery of excellent customer service. Possess a friendly demeanour and being able to create a comfortable atmosphere for customers. Developed skills in the high-level administrative support including diary and travel management while working at Willie Greeff Trust as an Executive Assistant. Proven ability to build positive relationships with staff and clients.

Core Competences and Skills

• Managerial Tasks

• Administrative Procedures • Client Relationships • Diary Management

• Records Management • Research • Document Control

• Interpersonal Skills • Excellent Communication • Reporting

PROFESSIONAL EXPERIENCE

MPC Connect (Port Elizabeth) - An EOH Ltd. Company 12/2020 – Current

Team Manager

To ensure sustainability and continuous improvement of all Language consultants in my team within MPC Connect, Port Elizabeth, including Proof of Concept Projects reporting to the Operational Manager.

Actively Managing the quality of service of each Language Consultant in my team.

Quality Management, understanding of client's SLA's and Requirements coupled with effective client communication and relationship management. Drafting daily reports to monitor quality of the service

MPC Connect (Port Elizabeth) - An EOH Ltd. Company 02/2020 – 11/2020

Language Consultant

Teach English to foreign nationals as a foreign language (TEFL) and editing English transcripts.

Developed a curriculum with a team of teachers to best address the standards of learning.

Designed diagnostic, formative, and summative assessments to track student learning and progress.

Created and implemented oral English and writing curricula using authentic tasks such as writing dialogues with common expressions and collaborative learning such as Think-Pair-Share.

Held individual one-on-one midterm and final feedback sessions to help students set achievable goals and recognize strengths and weaknesses.

Gained insight into the regional community through experience and interaction with diverse families.

Willie Greeff Trust (Port Elizabeth)- Cidb Grade 8GB/5CE Low-Cost Housing Construction Company

00/2019 – 02/2020

Executive Assistant and Secretary

Responsible for providing secretarial and office support including diary management, answering the telephone and call screening; preparation of presentations and reports; typing letters, preparing reports and outgoing memos, invitations, and office filing.

Performed daily administration function including filing, photocopying, ordering stationery and responding to telephone enquiries and liaising with suppliers

Perused minutes to ensure that tasks are allocated accordingly to staff members.

Conducted research of various properties on behalf of the manager.

Organised the manager’s personal commitment, managed diaries, organized meetings and appointments.

Soccercise Stars, Port Elizabeth

00/2016 – 00/2018

Administration Assistant (Part Time)

Ordered and distributed office supplies while adhering to a fixed office budget.

Answered and managed incoming and outgoing calls while recording accurate messages.

Maintained a clean reception area, including lounge and associated areas.

Assisted with event planning, including associated travel and logistical arrangements.

Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Coordinated board and committee meetings, including schedules and information preparation and distribution.

Mpumalanga Department of Education

00/2015 – 00/2015

Data Capture and Quality Assurer

Captured and scanned candidate marks for National Senior Certificate.

Compiled, sorted and verified the accuracy of data before it entered. Located and corrected data entry errors.

Maintained logs of activities of completed work.

Compared data with source documents, or re-entered data in verification format to detect errors.

Monitored data integrity by performing quality assurance checks on client data.

EDUCATION

Master of Arts, Nelson Mandela University, South Africa, Ongoing

Bachelor of Arts Honours Graduate (Humanities), Nelson Mandela University, 2019

Bachelor of Arts Degree in Public Administration and Humanities, Nelson Mandela University, 2018

TRAININNG AND PROFESSIONAL DEVELOPMENT

CRS Certificate of Competence

HR: Information Systems

Golden Key International Society Member

REFERENCES

Available on Request.

Contact this candidate