TAMOOTARAN MANOHARAN

CURRICULUM VITAE

Name: Tamootaran a/l Manoharan

Gender: Male

Marital Status Married

D.O.B: 14-05-1985

Nationality: Malaysian

Address: Kinrara Ria Apartment

Jalan TK 4/11 Puchong

47100 Puchong

Selangor Darul Ehsan

Tel: 016-*******

E-mail: adj609@r.postjobfree.com

YEAR INSTITUTION AND QUALIFICATION

2004-2006 Saito College, Petaling Jaya

Diploma in Information Technology

1998-2002 Sek Men Kebangsaan Bandar Sunway, Petaling Jaya

SPM

TITLE: SENIOR IT EXECUTIVE

JANUARY 2018 – AUGUST 2020 (Retrenched) DIVERSEY (MALAYSIA) SDN BHD SELANGOR, MALAYSIA

Member of the IT Infrastructure team and will work with in a local or regional capacity.

Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

Lead team from other region and answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance

Manage and support APAC regional IT related issues and asset management (Malaysia, Singapore, Indonesia and Philippine)

Under minimal superstition, provide minimum IT Level 3 technical support to the end user community in the cluster/regional capacity

Troubleshoot and resolves hardware, software and use problems when they arise. Manages incidents (tickets) from beginning to the end

Participate in the resolution of chronic problems and other technical projects as assigned

Install new, expands existing and configures operating systems, software applications, utilities and service packs based on end user needs

Perform software and hardware upgrades, routine maintenance and monitoring

Test new software operating systems, upgrades and applications prior to implementing into production

Train users in the use of equipment and software

Participate in projects as a projects team member national/international

Update status and assist on tickets in REMEDY in a timely manner

Support SAP questions and queries

1st or 2nd level network support

Manage user and policy in Active Directory

Creating and managing IT purchases through use of technology

TITLE: MIS SENIOR EXECUTIVE

JANUARY 2010 - JANUARY 2018 REDtone TELECOMMUNICATION SDN BHD

Reporting to the Head of Information Technology.

Assist in evaluation of applications system based on business requirements.

Plan, implement & install and support the information system, server / desktop / notebook in various Microsoft Operating System and Microsoft Office environment.

Trouble shooting faults on the network, hardware, software, and installation.

Provide IT advice to Management and other departments.

Ensure proper IT controls and security measures are in place.

Provide technical support and maintenance for in-house systems and hardware that includes installation, configuration, upgrading, troubleshooting, performance monitoring.

Liaise with vendors to ensure all systems are running at optimum level.

Administrate and support server applications (Files Server Management, Antivirus Server, SQL Server, Web Server, FTP)

User account administration.

Assist in the administration and maintenance of the company’s IT infrastructure and LAN/WAN

Manage website traffic and e-commerce tracking for all internal and external online medium.

Provide technical support and maintenance of laptops, desktops, printers, LAN and servers.

Take care of routine and scheduled IT related jobs.

Auditing and fulfill the IT Audit requirement

SAP B1 administrative

Mail Server migration to Google Apps.

Crystal Report customization for SAP

Manage Active Directory and domain policy

Train users on the new application implemented

Translate business needs into functional language with the assistance of functional analysts

Participate in developing the project procedures and schedule

Coordinate the work of the various project participants

IP PBX (3CX)

Develop Financial report for management

Managing in-house mail server (Ice Warp – Email Client)

Managing Google Apps (Account, Group, Security & ext)

Administrate Anti-Virus (Symantec Endpoint Security)

Managing Microsoft 365

Manage VMware

Veeam Backup Administrator

Software Licensing

Domain / DNS management

Standby 24/7 on routine scheduled

TITLE: SYSTEM ADMINISTRATOR & TECHNICAL SUPPORT

APRIL 2007 – JANUARY 2010 PANASONIC COMPRESSOR SDN BHD

Provide technical assistance to PC and LAN user

Monitor Network/Communication and other I.T hardware, ensuring

PC/Network/Communication/ I.T hardware installation and configurations

Network and main system administrator responsible for security

Daily and monthly backup for main system and servers

Maintenance of applications / infrastructure within the group

To provide Desktop/laptop administration and support

Act as the first point of contact for IT related issues from callers and walk-in users.

TITLE: CUSTOMER RELATION OFFICER

SEPTEMBER 2005 – MARCH 2007 TANJONG GOLDEN VILLAGE SUNWAY PYRAMID

Being patron’s first point of contact with TGV providing great customer service in an established entertainment outlet as well as ushering patrons to the correct seating and cinema hall.

To attend enquiries from patrons as and when necessary professionally, efficiently and responsively and able to add value to every order request through going the extra mile and discovering patron’s need for cross sell opportunities, assisting patrons in purchasing tickets through the availability show time.

To handle transaction payments entry by officers and any other monetary transactions made by patrons and ensure that the payments are recorded in the appropriate systems and credited into the ticketing system correctly and on a timely basis.

To ensure that all actions taken to handle a patron’s enquiry, problem or complaints are in compliance with the patron’s standard operating procedure and policies and to escalate the matter to the relevant higher authorities, assisting patrons in selecting their choice of snacks and beverages.

Proficiency (Best=10 - Worst=1)

Language Spoken Written

English 10 10

Bahasa Malaysia 10 10

Tamil 10 10

Personal Strengths

:

Seeking to make a meaningful contribution in a structured career development position within a progressive, challenging organization dedicated to achievement of high standard. Aspire to be a very successful person in all the activities undertaken and exploiting all my skills to enhance the organization in which I work to improve productivity and efficiency. Able to interact with public well. The ability to address and solve problems, able to keep the confidential materials and able to interact with staff in friendly manner always.

Skills Have a good understanding of the flows between a company and its partners

Know how a wide variety of industries work

Possess hands-on knowledge of ERP systems

Understand software development principles

Be proficient in the use of Office software (Word, Excel, Outlook, PowerPoint, Access)

Demonstrate a high degree of interest for technological progress

Qualities Ability to work alone or on a team

Analytical skills and ability to see the big picture

Sense of initiative and good decision-making skills

Ability to meet deadlines

Good priority management and organization skills

Good communication skills

Self-confidence, leadership

Availability

Current Salary : RM 6000 + 500 Allowance

Expected Salary : RM 8000 (Nego)

Availability : 2 weeks

Mr. Chandra Shekhar (Based in Dubai)

IT Director - APAC & UAE

Diversey, Inc.

009********** Ext-125

Saravana Kumar

MIS Manager

REDtone Telecommunication Sdn Bhd, Puchong

Contact Number: 013-***-****

Mr. Aora Takia

Senior Manager (IT Department)

Panasonic Compressor Sdn Bhd, Shah Alam

Contact Number: 03-58913000

EDUCATIONAL BACKGROUND

WORKING EXPERIENCE

LANGUAGE PROFICIENCY

MISCELLANEOUS

PREFERENCES

REFEREES

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