Customer Service Representative
Resume:
UDO PRECIOUS ISAIAH
** ********** ******, ***** ****, LAGOS STATE 081******** ****************@*****.***
PERSONAL DATA
Gender: Female.
Marital Status: Single.
Date of Birth: 5th June, 1997.
State of Origin: Akwa-Ibom State.
Local Government Area: Onna.
Nationality: Nigerian.
PROFILE SUMMARY
An outgoing person who is interested in customers’ interaction and communication. Throughout my education and previous work experience, I demonstrated high levels of motivation, work ethic and teamwork to achieve my goals. I wish to utilize these skills to work with customers and satisfy their needs.
KEY SKILLS/COMPETENCIES
Teamwork.
Analytical skills.
Customer service and Communication skills.
Computer Literacy.
WORK EXPERIENCES
GOVERNMENT SECONDARY SCHOOL - Ilorin, Kwara State, Nigeria.
Physical and Health Education (P.H.E) Teacher, (NYSC - Primary Assignment) January to October 2020
Teach skills and activities that transfer into physical activity outside of physical education class.
Motivate children to be physically active.
JUMIA NIGERIA
Customer Sales Representative and Team Leader March 2015 to January 2020
Dealing with customers; face-to-face, over the phone and via email.
Assisting customers find suitable products and services.
Handling customers' feedback, complaints and comments.
EDUCATION
UNIVERSITY OF UYO – Uyo, Akwa-Ibom State, Nigeria 2015-2019
B.Sc – Sociology and Anthropology (Second Class, Upper Division)
OXFORD INTERNATIONAL SCHOOL – Kaduna State, Nigeria 2008-2014
Senior School Certificate Examination (SSCE)
PROFESSIONAL MEMBERSHIP AND CERTIFICATIONS
Chartered Institute of Customer Relationship Management (CICRM) 2018
LANGUAGE
English.
HOBBIES AND INTERESTS
Playing scrabble game.
Meeting people.
Reading books.
REFERENCES
Mr. Seth Enoch Dr. Blessing Essien
Jumia Force Regional Manager Lecturer (Department of Sociology)
Jumia Nigeria University of Uyo
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