ABDUL BASITH M

Tamil Nadu, India

Mobile: +91-956*******

Email: adj5vo@r.postjobfree.com

Personal Profile

A Matured, Positive and Hardworking Professional over 11 Years’ Experience always strive to achieve the highest standard possible at any given task. Possess a good Communication and Interpersonal skills with ability and experience to relate to a wide range of people. Also have the sales experience to handle work very well under Pressure.

Career Profile

DUNKIN DONUTS (Master Franchisee, Shahia Food Works Ltd, KSA)

From February 2018 to January 2020

Area manager

Assisting the Senior Management for the implementation of the activities within the Units

All the Operational standards are maintained and Outlets are Operated Smoothly

Inputs on Opportunities and Challenges in Operation are discussed.

Forecasting on Business Needs and achieving the Budgets of the Individual Units.

Identifying the training and Development Requirement for the Team

Submission and Follow up of Proposed Candidates with Human Resource for Next Level.

L’aube Restaurant (Al sedriyah hospitality, Qatar)

From 15th January 2017 to 20th January 2018

Asst. Restaurant Manager

Ensure the Continuous Operation of the Restaurant meeting all the standards is maintained.

Maximize Business to business sales opportunities with related parameters.

To Promote a Customer Care Approach within the business, investigating complaints or issues of Poor Customer care, both timely and effectively.

To effectively recruit, induct, lead, manage, train and develop staffs to agreed Procedures, standards.

Profitability of the Unit is delivered over the Budget.

Opportunities of Individual team Member is identified and Coached for their deliverables.

Baker and Spice (Kharafi global, Dubai, UAE.)

From 03rd September 2014 – 11th October 2016

Restaurant supervisor

Ensure that all customers are served in a professional, Efficient and Friendly Manner.

Ensure that the highest levels of quality and hygiene are maintained in the assigned areas.

Check on food and store orders and maintain stock of required items.

Report to the Assistant Food and Beverage Manager regarding any complaints, staff absenteeism or shortage in stocks.

Provide regular guidance to staff and ensure that assigned staffs are performing their duties and tasks as per desired standards.

Comply with the Company Occupational Health and Safety Policy.

Check the daily bar equipment’s and availability of bar items and make sure all the drinks available.

Take the orders from the guest and serve them consistently.

Make sure guest satisfaction.

Make the inventory report daily basis, weekly and monthly.

Monitor the stocks and Make daily orders to the suppliers and follow up them regularly. (Milk, fruits, vegetable, take away cups, lids, containers and etc…)

Make daily reports like DSR, Banking, petty cash, inventory, complimentary, discount.

Coordinate with all collogues, managers, supervisors and help them.

Make sure proper handover and leave the important notes for the next shift.

Little More café, Dubai, UAE.

6th May 2012 – 15th May 2014

Head waiter/Head barista

Take care of bar area and making opening report and closing report.

Making all the type of coffees and mock tails.

Welcoming the guests and taking order and serving food and beverage.

Provide and inspire outstanding service to our guest.

Taking every day inventory and weekly, monthly inventory of bar/floor.

Coordinate with all the staff and helping to them. Lock and secure the bar/restaurant.

Gloria Jean’s Coffees (A Division of LANDMARK GROUP, India)

April 2007 – February 2012

Asst. Store Manager

New ideas are implemented and executing them as per SOP manual

Responsible for forecasting on sales, Expense reports, variance report and explanations, sales tracking report, weekly sales management report, etc.

Areas of training and development include operations, leadership, company policies, performance management and career development.

Develop and Implements a Strong sales Program that achieves or exceed the budgeted Target.

New customer acquisitions, while achieving the highest level of business.

Educational Qualification

Completed Diploma In Hotel Management & Catering Technology at CRM Institute of Hotel Management and Catering Technology, Pudukkottai, Tamilnadu, India in the Year 2006.

H.S.C at TELC Higher Secondary School, Pudukkottai, Tamilnadu, India.

Personal detail

Date of Birth : 01 June 1986

Marital status : Married

Religion : Muslim

Language : Tamil, English and Hindi

License : India and Saudi Car driving License

Date

Place Abdul basith M

Contact this candidate