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Social Media Service Representative

Location:
Houston, TX
Salary:
20
Posted:
February 13, 2021

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Resume:

Professional Summary

Skills

Experience

NICOLE LARTEY

***** ******* **, *******, ***** 77035 346-***-**** adj5o5@r.postjobfree.com

Professional Summary

Leadership

Organizational and Interpersonal skills that translates in all work activities. Learning and growing with the team, problem solving and fast-paced work environment that secures a collaborative effort between team members and a high regard of respect in the working environment and balancing culture.

Strengths: Team work, Attention to detail, Multitasking, Problem solving, Indesign, Microsoft office, Organizational and Interpersonal skills. WRITTEN AND ORAL SKILLS EVENT PLANNING

RECRUITMENT CUSTOMER SERVICE ORIENTED

ADVERTISING NETWORKING

SOCIAL MEDIA PLAN ORGANIZATIONAL SKILLS

ACTIVE LISTENING DECISION MAKING

INDESIGN ADOBE ILLUSTRATOR

TEAM WORK/ LEADERSHIP SELF-MOTIVATED

FOCUS GROUP NEWS REPORTING

TIME MANAGEMENT MICROSOFT WORD

PUBLIC SPEAKING PROBLEM SOLVING

ADAPTABILITY

Customer Service Representative 07/2020 to Current Tailored Brands Inc. – Houston, Texas

As the corporate office we communicate with customers about the Men's Wearhouse, Joseph. A. Bank and Moores offerings, including policies, restrictions and refund policies.

Recommended optimal merchandise based on customer needs and desires. Educated customers on product and service offerings. Provided excellent service and attention to customers through phone conversations.

Delivered rentals to customer locations navigating through the required systems and communicating with the distribution centers. Improved customer satisfaction by finding creative solutions to problems.

Improved operations by working with team members and customers to find workable solutions.

Sales Consultant 04/2020 to Current

Office Depot Office Max – Houston, TX

Store Inventory and Logistics/Sales floor: Working on fill reports and adjusting store prices on items and products.

Assisting customers with printing, copying, scanning, laminations, designs.

Register: Checking out customers and answering any questions or concerns they may have.

Tutor 10/2019 to Current

Course Hero Online Helping tutor students online as a part-time job. Peer Mentor and Eagle Leader 08/2019 to 12/2019

Chadron State College – Chadron, NE

Working with incoming freshmen and helping them adjust to college life by working one on one with them.

Call Center Representative 11/2018 to 12/2019

Chadron State College – Chadron, Nebraska

Skills Experience

Answering and directing phone calls.

Filing incoming high school transcripts for college prospects. Folding and distribution of letters and postcards. Education

Certifications

Chadron State Eagle Newspaper Reporter, Chadron State College – Chadron, NE

Writing stories for the college newspaper.

Taking photos around campus for the paper feature. Front desk 10/2016 to 12/2019

Chadron State College – Chadron, NE

Selling tickets and checking guests in.

Will call: Greeting players family and checking them in. Greeting guests and ensuring security and comfort., Overseeing and securing campus halls and dormitories.

Vice President 03/2018 to 05/2019

Chadron State College – Chadron, NE

Coordination of club events or activities and other matters arising. Recruitment Assistant 11/2018 to 04/2019

Chadron State College – Chadron, NE

Community service at the college.

Recruiting volunteers and supervisors.

Bachelor's: Communications

Chadron State College - Chadron, NE

Bachelor of Arts: Communications

Public Relations And Journalism)



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