Manager Life Insurance

LALO LUIS

**** *** ******, ***. *

Flushing, NY *1358

Cell: 646-***-**** / adj5o2@r.postjobfree.com

PRODUCTION MANAGER – CUSTOMER SERVICES –PROJECT MANAGER

PROFILE

Over 20 year’s experience in the management of print production, developing specifications, competitive bidding and on press approvals. Knowledge of complex marketing kits, paper stocks, as well as inks. Expertise in all phases of print media including pre-press, brochures, folders, posters, quarterly magazines, comprehensive media kits, and all forms of support materials for marketing and advertising of company products/services including cosmetics & pharmaceuticals ads and print work

SKILLS

Bilingual in Spanish and English. MS Word XL, Internet Explorer

Excellent problem solving and organizational skills

WORK EXPERIENCE

Candid Litho Worldwide – October 2013 – June 2020

Project Manager – Sr. Account Manager

-Organize and interact daily with client

-Manage all client proofs of large format deliverables

-Managed all aspects of indoor and outdoor retail merchandising production and account management for H&M, CBS Outdoor, Resorts World and Century 21

Depicture, – NY November 2012- September 2013

Studio Manager

Worked & organized CGI imaging campaigns to make sure jobs utilizing the latest technologies are met for client satisfaction. Worked with pub house for correct files to be placed to ftp sites as per pub request. Clarify job specifications and project requirements, respond to client questions, create mockups for clients to demonstrate concepts, and provide input on cost-saving alternate approaches to retouching and printing projects. Write production work orders for jobs, including detailing production process to be used by pre-press, and Photo studio department and create dummied mockups, if needed. Respond to questions from outside vendors, pre-press, production, and finishing as well as client needs. Advised in-house graphic artists on design parameters that took into consideration both time capabilities and budget objectives. Selected outside printers, pre-press vendors, and foil stamping, offset and digital printing companies. Monitored work going through production & photo studio to ensure due dates were met. Performed press checks and monitored work of outside vendors to ensure customer needs were met. The flexibility and the ability to work independently with minimum direction.

Prestone Press, NY August 2011 - June 2012

Digital Print Manager

Managed from emailed digital files from ftp site to dvd or cd. Problem solved orders as they came in from clients and sales force. Out source as needed certain jobs needed to get the job done on schedule and most of all within or under budget. Heavy problem solving experience in both the digital as well as conventional Offset process. Can help see if any problems may arise before the orders are put into the prepress department and discuss with clients before hand so they wouldn’t loose any time with todays very tight deadlines. Also approved foil stamping as well as die cut jobs.

Peeq Media, NY May 2008 - August 2011

Client/Customer Services

Coordinated jobs within the large & smaller output depts. Within Peeq Media. Also was Coordinating the Best Buy EPOD systems (Electronic Print On Demand) From inception to the final shipped product. Managed all projects from design inception through final distribution for several lines of corporate business; Planning and controlling the graphic production process from inception to completion. Also handle large format outputs for Bill Board displays such as canvas, Self-adhesive to mounted pieces or such clients as Perry Ellis, Macys & many more in house accounts. Also worked with the conventional

Print offset department as well as the digital print department.

Extreme Digital Inc., NY July 2005 - March 2008

Customer services/Production Manager

In charge of the client services dept. Help coordinate production schedules for clients. Problem Solve client’s orders & heavy hands on experience in Ad work as well as book & bindery fulfillment Orders. Worked with clients Planning teams on there assigned accounts, worked & interact directly with some of their clients.

Tana/Seybert, New York, N.Y. Sep 2004 – July 2005

Project coordinator

Coordinated jobs between the sales & Print production departments. to ensure the timely delivery of all related print projects as well as the coordination between outside & inside mail & bindery depts. Obtained ok'd signed off proofs & or revisions & cost savings to clients. Also worked as print production person within the print production department as a fill in when necessary.

Mid Island Group, Farmingdale, NY Sep 2003 – Jan 2004

Account Services - Client Bindery Services Coordinator - Customer Services Coordinator

Coordinated production of printed materials; Collaborated on scheduling for perfect bound books; Kept customers informed of job status; Obtained approval for bindery folded proofs; Assisted supervisors in identifying client needs on scheduling and resolving problems; Determined supplies, materials needed for job order; Procured information and materials needed to process order; Delivered oral and written presentations for job orders; Monitored progress of job order throughout production; Maintained inventory records of shipping releases and produced reports in excel for inventory; Ordered supplies for wiro bindery, contracted services with outside vendors and altered production schedule.

Print International, Freeport, NY Jul 2000 – Sep 2003

Production Coordinator

Handled all Annual Reports/Marketing Material from inception to final delivery; Handled all major accounts for Die-Cutting & Special Spot or UV Lamination; Scheduled and coordinated flow of work for manufacturing plant; Reviewed master production schedule and work orders, established priorities for specific customer orders and revised schedule according to work order specifications; Maintained high standards of excellence; Assisted subordinates and supervisors in identifying and resolving problems; Provided personalized service to sales staff; Delivered oral and written presentations for outside vendor projects; Requisitioned materials and established delivery dates to departments according to job order priorities and materials availability; Examined materials delivered to production departments to verify conformance to specifications; Excellent track record of maintaining job delivery schedules; Arranged in-plant transfer of materials to meet production schedules.

Integrated Imaging Center, New York, NY Oct 1996 – July 2000

Assistant Production Manager

Heavy understanding of pre-press & problem solving of 4C print & Ad work; final Authorization on all color proofs, and all blue lines before press runs; Handle Advertising Ad work for major Advertising clients in New York City area; Extensive experience on all cosmetics & pharmaceuticals work from ads to print work; Coordinate and supervised all phases of print production and out sourcing of all fulfillment work; Working with out side vendors to complete all magazine & booklets. As well; As working with die vendors; Responsibilities for scheduling, budget, and producing print, & collateral material; Track & confirm receipt of all film & or digital files to publications and or all out side printers.

Metropolitan Life Insurance Company, New York, NY July 1995 – Oct 1996

Print Project Manager Consultant

Managed all projects from design inception through final distribution for several lines of corporate business; Planning and controlling the graphic production process from inception to completion; Determining job specifications, competitive bidding, on press approvals; Control budget costs and color quality standards on projects including quarterly magazines, brochures, folders, folders, booklets, posters, snap outs, letterhead and binders; Worked within Met Life consultants and in house design staff to produce insurance enrollment materials for various clients; Supervised creation of information kits about flexible insurance benefit programs; Handled some Met Life ad work, from digital, to film to pubs; Established new and on going relationships with color print vendors through plant inspections and review of quality control practices.

Direct Mail

Coordinated direct mail projects utilizing laser printers, computer personalization of forms and booklets, match mailings, self-mailings, tip-on's, chesire labeling and roll-to-roll printing; communicated extensively with designers, in house print shop, outside vendors and several internal departments throughout corporation.

Potomac Graphics/ Integrated Imaging, New York, NY

Senior Print Production July 1991 July 1995

Responsible for handling all electronic files from client's disks, from inception to digital proofs and/or press proofs; Placed orders with paper vendors, as well as ensuring schedules with binderies that will ensure all jobs will be on schedule and on time; Reviewed schedules with digital, stripping & press room depts. to ensure on time delivery of all print or film releases; Implemented new costs savings on purchases and keep on budget all estimate costs.

PROFESSIONAL DEVELOPMENT

Pre-press, Digital Files Preparation

AWARDS

Received corporate quality awards. Also received cost savings of the month and print job of month awards.

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