Omeonu Bartholomew Uzodima

Address: * ****** ***** ******** ******* Estate Aboru Iyanaipaja Lagos

E: adj5mm@r.postjobfree.com P: (234) 806-***-****

LinkedIn; https://www.linkedin.com/in/bartholomew-omeonu-7b503299 Professional Summary

Motivated IT support technician seeks new position in dynamic, growth-oriented company focused on cultivating exceptional customer experience and a positive work environment. With experience handling networking concerns, implementing new software, installing new hardware, Active Directory, Server administration, web designing and addressing user concerns, I bring attention to detail and a dedication to technical improvement to each job. Past achievements include Automation, Disaster Recover, New network architecture component selection and implementation, and driving the achievement of departmental goals.

Soft Skills

- Attention to Detail - Problem Solving – Communication -- Leadership -Management -Multitasking

- Customer service -Teamwork -Organization -Patience -Decision Making -Working under pressure

- Time Management -Analytical Skills -Creativity

Hard Skills

- Computer Hardware Knowledge -Computer Software Knowledge -Internet Applications -Networks - Operating Systems -Troubleshooting -Internet Security -Data Privacy -Programming Languages (Java, Python, PHP, JavaScript, HTML, CSS) -Database Administration -Front-End & Back-End Development -Cloud Management -Data Synchronization -Social Media Experience -Technical Writing -Network Architecture -Quality Assurance -Technical Support -Java -Software Installation - Adobe Creative Suite -Maintaining servers, routers, and PCs -Configuring, managing, and maintaining networks -Backup management -Microsoft Office Professional -LAN technology Work Experience

AKB Professional (Chattered Accountant)

2020 – Date

IT Manager (Contract)

• Successfully implemented Microsoft windows server for File control and shared Resources

• Successfully implemented a remote access to office files for remote working from home

• Trained Staff on the use of Microsoft Office tools (word, Excel, PowerPoint and Outlook)

• Successfully Restored crashed files during external attack on Company’s details

• Successfully implemented Wireless networking solutions to encourage use of shared devices Management Transformation Ltd/ Summit Oil International/OakGold Limited Nov 2015 – Date

Senior Group IT Support Officer

• Provided IT support services, troubleshooting and system operation.

• Delivered troubleshooting solutions to departments and console operators experiencing difficulties with software, hardware, and network connectivity.

• Successfully enhance performance figures for IT team and department to meet stated management expectations and relevant standards.

• Implemented e-Recruiting process for the company and also for client projects

• Enhance improvement of company’s websites and managed social media accounts which include twitter, LinkedIn, etc.

• Administered Security of Systems and Network Resources

• Managed Data Backups and Restores

• Managed UPS, Printer and all IT Equipment in the office and ensure the smooth running

• Installed, Configured and Administered Terminal Services and Remote Desktops

• Implemented Cloud storage, and Remote viewing to manage project data and keep leadership informed of progress.

• Procured software, hardware and infrastructure required to meet program demands also making recommendations for improvement

• Assisted in Document repair processes and helped streamline procedures for future technical support actions.

• Setup User Account and systems for new staff and also manage existing users role

• Maintained strong education in latest technologies, software and hardware products for use in various projects.

• Design of IT Policies both for the office and also for Client as may be required for IT Projects Key-Achievements

- Developed a cloud backup storage for computer system where staff can work remotely and also for Disaster recovery

- Implemented online E-recruitment procedures

- Develop IT Policy guiding the use of IT Facilities and equipment

- Minimize Downtimes for Internet connectivity / Business Operations

- Improved on networking and sharing of IT Resources in the office

- Successful Training of staff and also client (NBA) on use Office Productivity tools

- Remote control of systems at our various locations outside Lagos hence fixing all reported cases

- Implementation / Improvement of office CCTV Cameras

- Successfully designed company’s IT Policy

Ayotunde Fasoro & Co (chattered Accountant), Ikeja Lagos Feb 2011 - Nov 2015

IT Administrator

• Provided support to end users on a variety of issues. Identifying, researching, and resolving the technical problems.

• Responded to telephone calls, email and personnel requests for technical support.

• Troubleshoot problems across both Windows and Mac operating system and applications.

• Successfully Documenting, tracking and monitoring problem to ensure a timely resolution.

• Relying on instructions and pre-established guidelines to perform the functions of the job.

• Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

• Resolved technical problems with Local Area Networks (LAN), Wide area Networks (WAN), and other IT Facilities which include Printers, Photocopier, Scanners etc.

• Solving computer related problems, troubleshooting hardware, and software issues. Key-Achievements

- Successfully implemented a local server

- Improved on company’s network and also created the ability for sharing of IT resources which includes scanner, Printer

- Managed the company’s mail box

Education

University of Lagos Akoka, Yaba Lagos 2015

Master of Science, (Information Technology)

• Thesis: Patient Management System

• Masters of Information Technology (MIT)

• Papers: Biometrics

• Certifications: MIT

Federal University of Agriculture Umudike, Umuahia, Abia state 2009 Bachelor of Science, (Statistics)

• Thesis: Population Growth in Nigeria

• Bachelors of Statistics

Fed Govt College Ilorin, Kwara state 2002

• WASSCE / NECO

• SSCE

COMPUTER SKILLS & OTHER TECHNICAL TRAINING

Jobberman

Soft skills training on Teamwork, Active learning, Office etiquette, Emotional intelligence Linkdin

CCNA, Online Training Course

Linkdin

Microsoft Windows Server / Active Directory

Linkdin

IT Support Technician Certificate

Data Camp

Introduction to Python; (Online Training)

New Horizon Institute Ikeja Lagos (Online Study)

Certified Ethical Hacking Professional,

GIIT Ikeja

Programing basics (java, python, HTML, JavaScript, CSS); New Horizon Institute Ikeja Lagos

Diploma in Advance Web Development,

AfriHub Computers

Microsoft office tool professional

REFERENCE

• Available Upon Request

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