PROFESSIONAL SUMMARY

A highly motivated individual with experienced in hospitality, human resources, Training and Teaching, possesses strong interpersonal skills; ability to handle training programs and manage teams and clients; ability to handle conflict with different group.

WORK PROFILE:

Owning boutiques at Madurai since September 2020

Senior consultant in Herbalife international pvt.ltd since may 2019

Organization

Designation

Duration

Apollo Reach Hospital

GRO(T&D)

Mar 2015-Mar 2016

Kalasalingam University

Assistant Professor

Jan2018-Dec 2018

EXPERTISE IN

Customer relationship.

Finding out the obstacles with the all department and train them.

Innovative solutions for problems.

Document management.

Shortening the gap between the organization and the customers.

Keen in conducting shop floor, telephone and grooming audit.

Conducting CSR activities.

Counseling the students and Non teaching staff.

RESPONSIBILITIES

Handled hospitalization service excellence.

Developing the staff professionalism.

Achieving the monthly KPI.

Resolved administration conflicts and issues.

Minutes follow up for daily huddles.

Solutions follow up by concern department HODs.

VOC awareness, maintenance and development program for staff.

Coordinated in providing support services for the hospital.

Supervising ward secretaries, office staff and other personal.

Monitoring staff ethics and standard.

ACADAMIC RECORD

COURSE

INSTITUTION

YEAR

MA (English)

Annamalai University

2020

MBA(HR & Marketing)

Kalasalingam University

2014

BA (English)

Idhaya college for women,

Alagappa university.

2012

HSC

Infant Jesus

Matric.Hr.Sec.School.

2009

SSLC

St,Mary’s Girls Hr.Sec.School.

2007

CERTIFIED COURSES

COURSE

INTER-COURSE

YEAR

ICCC Program

Foundation level

2020

Tally

Journal, ledger, balance sheet

2012

Entrepreneurship Development

Designing-interior, personality, Dresses etc

2012

Post Graduation in Diploma

Computer Application

MS-office,C,C++,Oracle base, VB,Android

2011

Kaiyakalpa

Yoga

2011

PG PROGRAMME PROJECT(S)

“Employee retention strategy” in Susee groups pvt .ltd, Madurai.

The present investigation attempt to study the employee retention in susee group of companies private limited. The strategy of employee retention in the organization has been found as moderate. The researcher suggests to maintain the harmonies relationship between employers and employees and also suggests the organizational in recognition and awards to workers .

This project helped me to get deep knowledge about the workmanship and the workers affinity towards the organization.

“Employee satisfaction on welfare facilities” in Royal court, Madurai.

I have analyzed about the welfare measures provided in the organization, with the majority of five major departments such as Finance, Food and Bervage, front office, maintenances, housekeeping

respectively. From the analysis I came to know that the employees working culture can be improved in the hotel by selecting qualified employees. The project studies the welfare of the employees in the hotel which was challenging.

Finally the employee welfare measures can be highly satisfied by providing more welfare measures which are mentioned in suggestion.

“Quality of work life” in BSNL,Karaikudi.

Human resource departments are involved with efforts to improve productivity through changes in employee relations, based on this my project has undergone with quality of work life of the employees in BSNL whether they have good supervision, good working conditions, good pay and benefits and an interesting, challenging and rewarding job.

From this I came to know that Quality of Work Life is always challenging and changing. Future efforts should continue to improve the QWL by finding out the factors and the suggestions of the employees. By identifying strengths and weaknesses of the employees, training programs can be conducted to increase the productivity both in perspective of individual and organization.

MASTER WORKS

Leadership Skills

Conducted ET for UG students

Secretary of ‘ELITE’ Association

Represented B.A English (lit) 2010-2012

Lead students in contacting “intercollegiate Quiz competition” in Kalasalingam University

Vice-president of ‘VIVARIUM’in kalasalingam university

Member in JCI zone XVIII

In-charge for In Plant training

Cell PC for L&D

Adept

Yoga

Pot and glass painting

Gardening

Creative designing

Linguistic profile

Tamil (Read, Write, Speak)

English (Read, Write, Speak)

Personal Details:

Father’s Name : N.John Britto

Date of Birth : 11th May 1992

Present address : 42/33 meiyappan 3rd street,

Arapalayam,

Madurai-625016.

Permanent Address : 35A 2nd st, Ramnagar, Devakottai-extn,

Sivagangai-630303, Tamil Nadu, India.

Passport No : K6278090

Date of Issue : 14.08.2012

Date of Expiry : 13.08.2022

Availability : Immediately

DECLARATION

I hereby declare that the above furnished information is true to my knowledge.

(J.CHRISTY)

DATE:

PLACE:

Contact this candidate