BRENT GRAZMAN

** ********* ****, **********, ** 01824 636-***-****

www.linkedin.com/in/brentgrazman adj4zm@r.postjobfree.com

SUMMARY

Agile and Tenacious Quality and Operations Executive with a record spearheading business transformations and operational improvements across multiple markets and industries at companies including GE Capital, Colgate-Palmolive, and Amazon.com by combining technical and critical business drivers, and. Recognized as organizationally courageous and politically astute, with an extraordinary ability to bring vibrancy to dysfunctional organizations, processes, and build high performing teams. Authentic and transparent leader who builds relationships from C-level decision-makers to the shop floor, leads with passion and a strong ethical compass, and who develops high performing, culturally diverse teams to meet the most challenging quality requirements. Noted for:

Quality Leadership: Instilled vision for customer focused quality by investing in people. Launched Six Sigma, successfully reducing latent circuit board defects from 100 parts per million to 140 parts per billion. Improved rolled throughput yield from 42% to over 80%.

Business Transformation: Served as “go-to” leader to restore customer confidence when critical quality issues emerged/escalated. Led complex transformation projects for GE Medical, Bosch, and Purcell to preserve business and restore customer confidence.

Quality Improvement: Introduced and implemented structured quality management systems, based on Lean Six Sigma tools and structured problem solving to significantly reduce Cost of Poor Quality. Facilitated, sponsored or coached 5,000+ team events and projects across all functions in both international and domestic business units, generating $125M cost savings.

EXECUTIVE COMPETENCIES THAT BUILD CORPORATE VALUE

Quality Management

Lean Manufacturing

Team Leadership

Multi-site Global Operations

Performance Optimization

Quality Assurance

Root Cause Analysis

Quality Management Systems

Process Control

Defect Minimization

PROFESSIONAL EXPERIENCE

Premier Performance Network, 9/2020-present

Principal Consultant

Rapiscan/American Science and Engineering, Billerica, MA 1/2019-9/2020

VP Quality and Regulatory Affairs, Cargo Division

Unified and revitalized Quality and created Regulatory Affairs function

Dramatic Supply Chain Quality Improvements by going from “break/fix” to Root Cause Analysis

Eliminated both portable and large x-ray tube failures in 6 months

Eliminated overheating in portable units

Saved 500 labor hours and over 200 vendor returns through a Product Surface Measurement Standard

Reduced DPU at final inspection for Z Portal from 5.9 to 2.9 (68%)

Reduced MRB inventory by 83%

Saved over $70k in calibration services and $50k in false rejects

Premier Performance Network, 11/2017-1/2019, 9/2020-present

Principal Consultant

NTHRIVE, St. Louis, MO (remote) 2016-2017

Senior Vice President, Business Excellence Recruited by an ex-GE CEO to launch Business Excellence (Lean Six Sigma)

Generated $14 MM Cash by reducing DSO by 10 days

Program Savings include $6MM incremental EBITDA, $4MM EBITDA Recovery and $15MM Cash from Black Belt projects plus 80 Green Belt projects yielding $10k average

Created novel BEx Belt structure: White (all colleagues), Yellow (team member + “modern quality tools”), Green (led a rapid improvement event), Brown (non-statistical DMAIC), Black (traditional)

M&A Integration: 5500 hours in determining and documenting best practices from acquisitions and implementing them company wide

ST. ANTHONY’S MEDICAL CENTER, St. Louis, MO 2015-2016

Vice President, Quality, Operational Excellence and Patient Experience, One of four Executives asked by the ex-CEO of Viasystems to help prepare SAMC for new ownership (now part of Mercy Health System.)

More than tripled CT Scan capacity under surge conditions with no capital or labor increase while reducing non-surge cycle times from over two hours to 28 minutes

Reduced faulty lab orders (for the Emergency Department) by 98%

Improved Patient Experience: Leading unit increased score 8.4 points (versus an average improvement of 2.75 nationwide); with 27 units showing significant improvements

Reduced Surgical Site Infections for Colon procedures by 84%.

Increased Leapfrog score from D to C in under six months (B was pending waiting for data)

Started regulatory readiness program for triennial TJC re-accreditation

VIASYSTEMS GROUP, INC., St. Louis, MO 2004-2015

Vice President, Global Quality and Operations Compliance

Recruited to launch Six Sigma and operational excellence for this manufacturer of high reliability products including automotive, medical, industrial and military/aerospace segments. Led quality, quality improvement, corporate social responsibility, conflict minerals, and export compliance. Directed 1,200 employees and $2M budget.

Reduced Cost of Poor Quality 8% at the largest factory while reducing global QA headcount from 15,000 workers to 3,850 workers

Trained and certified 100+ Six Sigma Champions, 45 Black Belts, and 185 Green Belts. Achieved annual savings of $26M+. Won two national awards in Mexican Six Sigma competition.

Developed new quality tools, including Level LO and L4 Layered Process Audits, Best Practice Index (BPK) and automatic lesson sharing (9D)

Improved resolved complaints from 18% to 96% (within two weeks), while improving quality of responses 78%.

Reduced cycle time for automotive PCBs from 26.4 days to 20.8 days, despite increased board complexity.

Achieved top ratings in customer satisfaction, scoring 75% top two box “against the best.

Improved production capacity of a metal integration product nearly 40-fold with no additional Capex to meet customer commitments.

Ranked among top 22% of all companies examined by EcoVadis for supplier sustainability.

Implemented customer driven Management Systems that built on the core ISO 9001/14001 with ISO/TS 16949, ISO 13485, OSHAS 18001, AS9100C, ISO 17025 and other specialty systems

CENTRAL PARKING CORPORATION, Nashville, TN 2002-2003

Vice President, Six Sigma

150 projects across 15 city and regional Six Sigma councils worldwide, saving $20M annually.

Generated $16MM cash flow and reduced NSF check expenses $2.95MM

Reduced costs associated with Valet-damaged vehicles by 90%

Reduced spare parts inventory 28%, while improving MTTR 39%

Reduced staffing/recruitment expenses $600K

AMAZON.COM, Newcastle, DE 2000-2002

Director, Operational Excellence

Handpicked for newly created role to launch operational excellence (TQM, Lean, and Six Sigma) throughout the company’s distribution network. Directed 15 employees and $2.5M budget.

Reduced variable costs 20% and unit costs 13% (50 incremental projects)

Reduced scanning defects from 19% to less thabn1%.

Improved inventory accuracy >40%, approaching four sigma for all items, and five sigma for items with less than two units.

Reduced distribution-oriented shipping defects 92%, successfully reducing “where’s my stuff” complaint volume >40%.

GENERAL ELECTRIC, Cherry Hill, NJ 1999-2000

Vice President, Six Sigma Quality, GE Capital Mortgage Services

Recruited to introduce the principles of Six Sigma and Operational Excellence in this “early adopting” financial services unit of GE. Directed 14 Master Black Belts and $2M budget.

Coached 175 projects using an embedded Black Belt model. Delivered $100M savings.

Reduced Truth in Lending errors from 14% to 1%, and reduced database errors, between originations and secondary markets, 50%.

Reduced late expense penalties $6M, and introduced early payment AP process, generating $1M discounts.

Reduced Title Insurance cycle from 15 days to one hour, and reduced Underwriting cycle from 14 days to three days, increasing customer satisfaction, and enabling company to complete refinancing within three weeks.

Completed analysis and recommended company mitigate risk and eliminate all mortgage hedging activities.

EDUCATION

Ph.D., Analytical Chemistry, Texas A&M University, College Station, TX

M.S., Analytical Chemistry, University of Missouri, Columbia, MO

B.S., Chemistry, University of Missouri, Columbia, MO

Skills and Key Words: Quality, Quality Assurance, Quality Control, Quality Management, QA, QC, Six Sigma, Lean, Master Black Belt, SPC, PFMEA, Root Cause Analysis, CAPA, Customer Quality, Supplier Quality, 8D, China, Mexico, ITAR, Coaching, Training, Project Management, DMAIC, 5 Why, Automotive, Aerospace, Medical, Military, Complaints, Hoshin, Facilitation,, 5S, Gemba, Environmental, Supply Chain,Statistics, Minitab, Data Analysis, Pareto, Fish Bone Analysis, Contract Manufacture, OpEx, Operational Excellence, Business Excellence, Practical Process Improvement, Continuous Improvement, Poke Yoke, M&A, Integration, Strategy, Budgeting, Kaizen, Rapid Improvement Event, NPS, Productivity Improvement, Instrumentation,, APQP, SCM, Calibration, Kaizen, Project Management, Supply Chain

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