ASHIK.MK
Dubai
Mob +971-*********
adj4yd@r.postjobfree.com
Key Objective
To attain a challenging position in the field of Logistics / Shipping/ Freight Forwarding operation
and Sales where to utilize my Knowledge, skills & abilities to achieve professional growth
along with the valuable contribution to the organizational success.
Career Profile
Having13years experience in the Logistics/Shipping, Freight forwarding Operations as an Operations Executive, Logistics Import and Export operations coordinator and operations supervisor.
Skills & Strength
Well versed in various aspects such as:
Import / Export coordination
Freight &Logistics
U.A.E customs & Free Zone Documentation
Ware housing & Local Distribution
Customer Service
E-mirsal (Dubai Trade)
DP world Portal
Strong leadership and interpersonal skills
Effective communication skills
Holding valid UAE driving License
Excellent Customer Service skills, self confidence and well experienced in handling Customer related
issues and complaints in a professional manner (issues which demand either direct Interaction with
customers or through Email Interaction)
Experience in:
Shipping, Documentation, Freight Forwarding operations Export, Import, Project cargo
handling, Customer Service, preparing – presentation, procedure & status reports, Office-
administration – support & coordinating with various departments of the Company
Planning process necessary for Freight management and actively participate in the execution
and realization of new opportunities & strategic alliances
Streamlining the process of handling custom & excise related documents & formalities
Ability to work within the multicultural environment and interfacing with people at different levels
Creative, innovative & progressive individual looking for new challenges
Capable of working under tremendous work pressure & meet the dead-lines with ease and efficiency
Respect the dignity and potential of each individual
Educational Qualification
Bachelor Degree from the University of Calicut, Kerala, India
Diploma in Office automation
Cargo & Logistics software - Flotilla, Dubai trade and Cargo Spot.
Completed DP World, E-Clearance, HS Code and Valuation course and awarded certificate by port and customs
Etiquette for Excellent Customer Service
Languages Known : English, Hindi, Malayalam page 1/3
Nov 2007 to Current - LIBERTY LOGISTICS L.L.C Dubai, U.A.E (A member of Liberty
Investment group UAE)
Job Profile:
Positions handled - Logistics operations Coordinator/Operations Supervisor.
Control all kinds of Import and Export shipment transactions and movements with accuracy of work-
like, local Imp & exp, re-export, Free zone shipments, Ship stores, Cross trade, Special equip and Imco etc
Deal with overseas offices and agents for the arrangements of the import, export and cross-
trade shipments
Arrange EXW, FOB shipments by negotiating with overseas offices
Provide quotations on the inquiries of Local, overseas customers and agents
Liaise with sales & customer service and warehouse to follow up shipment execution
Control and assign the duties to the staff of Sea freight/Air and Land
Direct and manage operations administration and to ensure that the staff executes
on delivering consistent high quality level service and customer satisfaction and
achieve a profitable cost efficient operations in compliance with companies
policies and procedures
Track the ETD and ETA upon receiving pre-alert/documents and update the customer,
Monitor freight conditions, delivery status, and customer concerns.
Deal with shipping lines, negotiate the Export freight, Prepare B/L and other docs.
Prepare customs documents (E-clearance) and online DPA transactions
Dealing with vendors, negotiate and coordinating for delivery & collection of shipments to and
from customer premises and arranging equipment to the site for offloading and loading on requirements
Warehousing of Import & re-export shipments and distribution to local and arrange for re-export
Arrange shifting, de-stuffing in the warehouse and at port CFS for the loose delivery to the sites
Handling project shipments
Arrange booking with shipping companies, Airlines & overseas agents
Preparing BL instructions for the export shipments on time
Arranging pre-shipment inspection from inspection companies as per country requirements
Arranging legalization & attestations as per country requirements
Preparing certificate of origin with chamber of commerce
Arrange insurance for the shipments
Controlling and maintaining standing guarantee updates
Cargo reservation, Cargo acceptance, Cargo manifestation, Supervision and monitor of cargo loads for the outbound flight within time frame
Issuing delivery orders to clients
Invoice agents & customers
Account cost provisions, payables in the job and book invoice to the respective accounts.
Invoicing, operational closing and providing profit figure job wise every month
Other responsibilities:
Deal with admin for the office and staff requirements and leave approval
Deal with finance dept for the cash and cheque transactions
Monitor the job billing and operational closing
Reporting to the operations manager and finance department
Jan 2005 to Oct 2007 TAIZHOU MIDEAST INT’L SHIPPING AND FREIGHT
FORWARDING
Job Profile: Operations Executive
Responsible for the sales team and ensuring commitment of the handling of imp/exp shipments
Attend customer inquiries & provide details and quotations
Deal with shipping lines, negotiate and file rates.
Arrange release/ acceptance letter from the lines
Page2
Position containers, arrange export documentations
Prepare Load list, Prepare MB/L draft and HBL
Prepare surrender /sea way bill request to the lines.
Arrange online import customs clearance of Sea and Air
Handling re-export / cross stuffing / Ship shore ship / IMCO shipments etc
Preparing certificate of origin with chamber of commerce
Check weekly and monthly Import and Export shipments reports & presenting to the Manager
Deal with Pre shipment inspection companies like (Bureau Varitas, Cotacna, SGS, ITS etc)
and prepare documents for the Inspection
1999 to 2004
Worked as Medical Representative with Amtech Laboratories, Delhi, India Worked as Sales executive with Henkel Spic Pvt Ltd (German based Multinational FMCG Products Co.) Chennai, India.
Job Profile:
Provide customer accurate information about specification and features of products & generate sales
Interaction with the clients/correspondence with overseas clients through Internet.
Liaison with suppliers/negotiate with suppliers, issuing purchase order.
Preparation and implementation of sales team& marketing plans.
Introduce schemes and offer/proper and attractive display of products.
Filing of the records and documents/follow up of outstanding payment
Deal with the customer in case of any grievances/ disputes.
Additional Job description
Experience in Project Shipments
Capable to handle the shipments of large projects,
Shipments like break bulk and special equipment containers etc
Arrange shifting and De stuffing at CFS and loose delivery to the site
Monitor closely the shipment arrivals and coordinate with client for the
smooth delivery of shipments according to their scheduled requirement.
Keep the record of shipments arrived and delivered with POD
Project Shipments Handled:
Dubai Metro Rail project, With Etisalat and DU, Engineering and Construction Services to the Oil and Gas Industry etc
Sales Coordination:
Check enquiries received from clients
Quotation to the enquiries received
Follow-up with the clients with regards to the offer made
Personal Profile:
Male /Married /Indian
Employment Visa
Phone No. 971-**-*******
Email: adj4yd@r.postjobfree.com
(ASHIK. MK)
Page 3/3