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Employee Relations Assistant

Location:
Ernakulam, Kerala, India
Salary:
30000
Posted:
February 12, 2021

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Resume:

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Jayakrishnan Sivadas

HR & Administration Professional

E-mail: adj4uh@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/jayakrishnan-sivadas-169a17156 GSM: +968-********(Oman)

+91-999*******(India)

Location: Palakkad, Kerala

An expert Human Resources & Administrative professional with almost 8 plus years working experience in India and GCC (Oman). Have strong professional experience in Admin & HR Disciplines, including employee relations management, Talent acquisition, Employee benefits, compensation, training and development, workers compensation and conflict resolution etc.

Qualifica Qualification

Innovative thinker.

Leadership qualities.

Excellent in influencing the people.

Efficient in communicating well in writing and verbal both Able to motivate and negotiate with the people.

Able to handle and manage conflicts.

Good Team player.

Optimistic.

Bachelor’s Degree in Electronics from Calicut University 2005-2008

Plus two – Computer science from K K M H S S –Chittur 2003-2005

Senior HR Assistant – AL Jood Trading & Contracting Company LLC, Oman March 2016- Present

HR & Admin Officer- International Electromechanical Company LLC, Oman June-2014 – Feb 2016

Administration Assist- Ahalia eye foundation, Kerala, India March-2012-May 2014

Regional Coordinator- Jan Shikshan Sansthan, Kerala, India June-2010 –March 2012

Significantly delivered key contribution towards organization’s growth, organized various activities and established new improvements.

Implemented new policies to the HR Manual and prepared employee handbook(As per Oman Labor law)

Successfully completed ISO Audits inspection in 2016 – 2018 & 2020. Executive Summary

Qualifications

Career Highlights

Career Snapshot

Personal Qualities

Qualities

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Framed Salary bench mark for each positions for my current company. Human Resource Management

Fully accountable for complete HR activities including Manpower planning & Budgeting, recruitment, selection, compensation, benefits, employee relations, staff welfare, job evaluation, training-development, HR policies, HR procedures, payroll, designing and implementing HR strategies and processes.

Manage recruitment, motivation and training of the entire staff; work with them to ensure that they had the skills, knowledge and motivation to carry out their roles effectively.

Deal with understaffing, resolving conflicts, dismissing employees and administering disciplinary procedures.

Identify the skill gap of the employees and provide required training for them to meet required skills.

Review existing compensation-benefit policies; identify loopholes; and establish competitive programs.

Conduct yearly performance evaluations and submit it for Management review and feedback.

Conduct external training programs with the help of different training institutes as per our client requirements.

Good knowledge in Omani labour law & ISO Procedures. Administration Management

Expertise in managing daily office work and handling administrative and personnel issues.

Assume full responsibility of business communication and interaction with a spectrum of clients, suppliers and vendors. Oversee business administration to ensure smooth running of company.

Oversee the availability of all resources within the department to ensure smooth flow of operation.

Maintain relationship with internal departments and other third parties dealing with the company. Presently working as “Senior HR Assistant” with AL Jood Trading & Contracting Company L L C, Muscat, Sultanate of Oman from 14th March 2016 to 13th September 2020.

Formulation of HR Policies and Standard Operating Procedures and implementation.

Ensuring smooth performance of HR Software and developing of various HR reports.

Employee Retention & attrition management.

Planning & Organizing Training & Development.

Preparing yearly Performance management of employees and submitting for HRM review.

Managing Employee benefits and employee relations.

Employee survey & employee motivational programs.

Time to time HR Manual revision and updating.

Assisting General Manager in Tender related HR areas (Manpower & salary budgeting).

Preparing employees payroll and attendance reports.

Timely renewal of employment visa of employees.

Timely renewal of various insurance policies and negotiation with insurance companies.

Preparing house agreements and timely renewal of rental contracts. Professional experience

Areas of Expertise

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Worked as “Admin & HR Officer “with International Electro Mechanical Company LLC, Muscat from 6th June 2014 to 13th March 2016.

Brief role.

Talent Acquisition including Job Ad placement, recruitment, interviewing and job offering.

Managing visa application procedure of employees after receiving medicals and arranging Joining ticket and onboarding of employees.

Timely renewal of various insurance policies and claim submission.

Employee Retention & attrition management.

Preparing yearly performance management report of employees.

Monitoring of Company vehicles, services and timely renewal of company vehicles and claim submission.

Visiting work sites in order to collect employee feedback and providing facilities on request basis. Worked as “Admin Assistant” with Ahalia International Foundation from March 2012 to May 2014. Brief role.

Worked as patient coordinator in OPDS, assisting VIP patients during their visit to the hospital.

Managing all General Administration work and Customer relation as per JCI standards.

Framing Daily information system based on the daily hospital revenue report.

Preparing patient surveys on daily basis by using patient feedback forms.

Framing KPI report according to JCI standard policies and procedures.

Coordinating and scheduling interviews for various clinical and non-clinical positions for the organization.

Organizing eye checkup camps in Palakkad Dist with the help of NGOs. Worked as a Regional Co-coordinator in Jan Shikshan Sansthan Palakkad, Under The Ministry of Human Resource Development Govt. of India, from June 2010 to March 2012. Brief Role.

Conducting Occasional training and skill up- gradation of illiterates, neo literates, and people with some education as target groups.

Organizing life enrichment classes for women and men to improve their livelihood.

Framing the target groups with the help of Panchayat, Municipalities and other NGOs and provided various training programs according to their skills and interests.

Coordinating placement activities for the trainees with the help of different placement organizations. Worked as a Call center Officer (In bond& Out bond ) in Hinduja Global & First source solutions Chennai. Brief Role.

Handled customer complaints and queries in a professional way.

Handling customer calls by answering questions and providing solutions to their issues.

Following up with the customers regarding their payment and dues.

ISO Auditor training and awareness (ISO 19001, 14001 &45001), Mr. Sarath Nair JD institute Oman.

IMS Audit and awareness, Mr. Muhammad Umar Yaqoob, HSE Head, AL Jood Trading

Process Executive & Customer relations, Infosys BPO Mysore. Trainings

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Proficient in using customized HR Software, Pay Manager.

MS Office, MS excel and MS Power point.

Nationality : Indian

Date of Birth : 30th May 1988

Marital Status : Engaged

Visa Status : Employment Visa(Oman)

Languages : English, Hindi, Tamil & Malayalam (Mother language) I.T. Skills

Personal Details



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