Customer Care Assistant
Resume:
CONFIDENTIAL PROFILE
OF
Charlotte Ester Chivandire
Page 1 of 4
CANDIDATE SUMMARY
PERSONAL INFORMATION
NAME Charlotte
SURNAME Chivandire
KNOWN AS Charlotte
PHYSICAL ADDRESS 24 Beukes Road
Glen Marais, Kempton Park
POSTAL ADDRESS Same As Above
CONTACT DETAILS 065-***-**** / 068-***-**** (mobile) adj4je@r.postjobfree.com
DATE OF BIRTH 17 June 1987
SEX Female
MARITAL STATUS Single
HEALTH Excellent
HOBBIES Reading, Cooking, Playing with Children, Handcraft e.g., hair braiding and weaving
LANGUAGES English, IsiZulu and Shona
DISABILITY None
Driver’s Licence Code 10 ( Pending)
QUALIFICATIONS
QUALIFICATION INSTITUTION YEAR OBTAINED
Zimsec O’Level ( Grade 10
equivalent)
Association of Business
Executive (ABE UK)
Mambo High School
Business Management Diploma
(Level 4)
2003
2015
Association of Business
Executive (ABE UK)
Financial Management Level 5
Pending
NOTICE PERIOD Available
SKILLS
• Reception, Admin, Time Management
CAREER OBJECTIVES
• Working with a company that will allow me to make sound judgement, develop and grow within the organisation while providing quality service to my employer. CONFIDENTIAL PROFILE
OF
Charlotte Ester Chivandire
Page 2 of 4
• To surpass all assigned targets and rise to become a force to reckon within the administration and finance industry.
WORK EXPERIENCE
POSITION INSTITUTE INDUSTRY DATE
Administrator
Administrator
Apex Procurement
Specialists (Pvt) Ltd
Ziki Electrical & Plumbing
Services (ZEPS)
Logistics
Engineering
October 2018 to January 2020
January 2017 to July 2018
Receptionist Mandis Financial Company Finance April 2016 to December 2016 Sales Assistant
Edgars Stores (Zimbabwe)
Retail
February 2011 to October 2011
EDUCATION
EDUCATION : Secondary Education
O’Level ( Grade 10 equivalent )
Highest Grade Completed (2003)
Subjects Passed:
English
Food & Nutrition
History
Accounts
Bible Knowledge
: Tertiary Education
2015
Association of Business Executive (ABE UK)
Business Management Diploma (Level 4)
Subjects Passed:
Business Communication
Quantitative Methods
Accounting for Financial Managers
Business Marketing
Current
Association of Business Executive (ABE UK)
Financial Management L5
Subjects to be added once completed and passed
COMPUTER PACKAGES : HTML, Internet, MS Excel, MS Outlook, MS Word, Sage One Sage Evolution - Pending
CONFIDENTIAL PROFILE
OF
Charlotte Ester Chivandire
Page 3 of 4
EMPLOYMENT HISTORY
COMPANY : Apex Procurement Specialists
INDUSTRY : Logistical Services
PERIOD OF EMPLOYMENT : October 2018 to January 2020 POSITION : Administrator
DUTIES Quotations and Invoicing
Maintaining accounts receivables files and records Performing account receivables reconciliations
Liaising with suppliers
Keeping all records up to date
Send out warming letters on outstanding payments
Capturing data on word, excel and sage one
Preparing information for the accountant
Comprehensive Statement
Filling documents
Bank reconciliation statement
Cash book
Maintaining and administering petty cash
REASON FOR LEAVING : New Challenges
COMPANY : Ziki Electrical & Plumbing Services
INDUSTRY : Engineering Services
PERIOD OF EMPLOYMENT : January 2017 to July 2018
POSITION : Administrator
DUTIES : Managing information desk
Managing the diaries of workers and director
Work screening, both internal and external
Quotations and Invoicing
Debtor management
Reminders and follow up on clients and suppliers
Manage office communication
Switch board operation
Assist in marketing department – Advertising and cold calling REASON FOR LEAVING : Contract Ended
CONFIDENTIAL PROFILE
OF
Charlotte Ester Chivandire
Page 4 of 4
COMPANY : Mandis Financing Company
INDUSTRY : Finance Services
PERIOD OF EMPLOYMENT : April 2016 to December 2016 POSITION : Receptionist
DUTIES :: Filing
Capturing and maintaining debtors records
Debtor management
Relief Debtors Manager
Customer liaison
Presentation to walk in clients
REASON FOR LEAVING : Company closed down
COMPANY : Edgars Stores
INDUSTRY : Retail Services
PERIOD OF EMPLOYMENT : February 2011 to October 2011 POSITION : Sales Assistant
DUTIES :: Customer Care
On the floor customer liaison
Packing and unpacking merchandise
Housekeeping
Handing information desk
REASON FOR LEAVING : New Challenges
REFERENCES
Mrs. Claris Chivandire
Livanos Group of Companies
adj4je@r.postjobfree.com
Miss Sharai Zinyemba
Apex Procurement Specialists
(Pvt ) Ltd
Mr O Ziki
Managing Director
Ziki Electrical & Plumbing Services
DECLARATION
I believe everything mentioned in the above is nothing but the truth to the best of my knowledge. I am a hardworking, disciplined, reliable, punctual, ambitious, assertive, team player, creative with strong leadership skills coupled with good understanding of business and administration. I have good time management with minimum supervision required.
Contact this candidate