NAVNEET PATEL
**** **** ***, ************, ** ***30 321-***-**** adj44r@r.postjobfree.com
EXECUTIVE LEADERSHIP EMPLOYEE RELATIONS BUSINESS MANAGEMENT BUDGETING Accomplished and solutions driven franchise business professional with extensive experience overseeing human resources, finan- cials, marketing, and operations of several high grossing Fortune 500 franchise locations across the country including : Popeyes, Dunkin Donuts, Titled Kilt, Taco Bell, Panchero’s Mexican Grill & Smokey Bones Restaurant. Innovative leader adept in presenting and delivering revenue generating solutions and services for enterprises. Works well in breaking down the barri- ers between the functions and the business, communicating a clear value proposition and delivering momentum with greater effi- ciency and effectiveness. Able to formulate short and long-term strategies, communicate values, and drive critical decisions to meet or exceed stated objectives.
SKILLS & EXPERTISE
Global Management
Human Resources
Vendor Management
Relationship Building
Business Development
Recruiting / Onboarding
Analytical Skills
Franchise Licensing
Accounting
AP AR
P & L
Collaborative Engagement
Organizational Development
Policy & Protocol Structure
Training & Development
Risk Assessment
Skilled Negotiation
Revenue Growth
Strategic Vision / Planning
Coaching/ Mentoring
Process Improvement
PROFESSIONAL EXPERIENCE
BUSINESS PARTNER/ VICE PRESIDENT
ARG TENNESSEE, POPEYES LOUISIANA KITCHEN, Murfreesboro, TN 06/2017- PRESENT
• Operate 12 franchises throughout Tennessee generating a combined gross of $18 million per year.
• Revamped the company’ HR payroll and benefits structure through strategic planning, improving employee retention by 90%.
• Spearhead accounts payable and accounts receivable. Maintain inventory levels for all 12 locations, reducing yearly in- ventory shortages by 5 %.
• Consistently review franchise performance data, processing and adjusting operating procedures as necessary to positively im- pact operations.
• Accountable for organizational development, leadership coaching, management counseling, conflict mediation, employ- ee relations, HR practices/policies, compensation, benefits, and overall safety of employees and customers.
• Lead and execute negotiation contracts with manufacturers and distributors, cut company’s costs down by 5% for the year 2020.
• Partner with corporate executives, monitoring industry trends and investigating initiatives, structures and status changes of local and global compensation, salary structure, incentives, and related programs to maintain competitiveness within the mar- ket.
• Utilize knowledge of organizational leadership to advise store managers on use of developmental positions and other recruitment techniques. Established an efficient and effective career development and operating structure. PRESIDENT
NAVRAJ RESTAURANT GROUP, Belle Mead, NJ 03/2007-3/2017
• Own and operate 18 of restaurants managing between 450-500 employees while promoting a positive team atmosphere.
• Develop communication and training programs that are aligned with the corporate culture and enhance employee engagement and management development, increasing quality of hire and reducing recruitment costs. NAVNEET PATEL
1820 Jose Way, Murfreesboro, TN 37130 321-***-**** adj44r@r.postjobfree.com
• Promote a positive employee relations environment and employee engagement through effective communications, policies, practices, and teamwork.
• Improved efficiency and consistency in operations by 10% through research on operating procedures and policies in Human Resources functions, implementing an effective recruitment program.
• Design and strategize retention programs, presented key components to the executive team, including cost analysis and links to desired behaviors.
• Implement new innovative HR initiatives in areas such as employee development, succession planning, and performance management etc. to support building a new culture and exceeding business unit objectives and goals.
• Interprets plans and policies, consults on business objectives, and advises on course of action. Respond to escalations and collaborates with team on navigating challenges to successful outcomes. VICE PRESIDENT/OPERATIONS
NEW JERSEY RESTAURANT GROUP, TILTED KILT PUB AND EATERY, Belle Mead, NJ 05/2012-03/2017
• Managed and led a staff of 100+ across 1 retail store location. 2017 Financial Result : 4 million+ Revenue
• Recruited a high-volume, wide range of roles spanning from entry level to executive roles, across every discipline, includ- ing, but not limited to sales, marketing, business development, technology, data, finance, etc.
• Collaborated with CEO on financial designing, implementing business structures, finances, marketing, advertising, business expansion, and wholesale accounts.
• Educated and counseled associates on company benefits, compensation, and incentive plans decreasing turnover rates by 10%.
• Established weekly companywide policies & procedures to help create an environment of associate growth and development.
• Improved HR to more of a consultative organization by upgrading talent and offering more value-added services and pro- grams intended to align more closely to business strategy.
• Processed all new hire, benefits, leave, termination, and payroll paperwork ensuring 100% compliance with state laws and regulatory mandates.
PREVIOUS EMPLOYMENT
• General Manager Darden Restaurants- Smokey Bones Restaurant, Melbourne, FL
• General Manager Yum Brands- Taco Bell, Livonia, MI
• Owner/Operator Luna Pier Travel Center, Luna Pier, MI
• Owner/Operator Espresso Café, Ypsilanti, Ann Arbor, Salem, MI
• Owner/Operator Dunkin Donuts, Ypsilanti, Ann Arbor, Plymouth, Canton, and Salem, MI
• Owner/Operator Panchero’s Mexican Grill- Mt. Laurel, Flrmington, NJ & Moosic, PA EDUCATION
• B.S.B.A Management Information Systems Wayne State University, Detroit MI PROFESSIONAL MEMBERSHIPS
• NAWBO (National Association of Women Business Owners).
• WOMEN ENTREPRENEURS, RUTGERS – NEWARK SBDC