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Manager Front Office

Location:
Overland Park, KS, 66212
Posted:
February 12, 2021

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Resume:

Prashant Shrivastava

adj42j@r.postjobfree.com

Mobile No: - +1-913-***-****

Skype ID: - prashantshri2014

Current Location: - Kansas, US

Visa: - H1 B

Professional Summary:

A highly motivated Technical Lead with 15+ years of experience in Software Testing (Automation and Manual).

5+ Year Experience in Manual Testing. ISTQB CTFL in 2009.

3 Year Experience in Automation development with QTP (In Hybrid, Modular, Keyword Driven, Data Driven and Agile Automation Framework).

7+ Year Experience in Selenium Web driver with Java, Robot Framework, TestNG, Extent Report, Sikuli, Maven and Jenkins.

3+ Year Experience in automating Mobile Test cases (Android and IOS) using Appium.

Developed Automation frameworks from Selenium and Appium for Web and Mobile Applications.

Worked Experience in MBT (Model Base Testing) with Conformiq and Agile requirement Designer and for testing Data in TDM (Test Data Manager).

Good experience as Web Services Tester

Great expertise in testing web services via Postman and the open-source testing tool SoapUI

Thorough knowledge of Rest Assured Java API Automation programming to enhance the API testing tool features set

Sound knowledge of Agile Methodology environment

Amazing skills in Functionality and Performance test plan creation for web services

Uncommon ability to communicate testing goals and results with project stakeholders

Strong understanding of test script development

Strongly knowledgeable with SoapUI

Good ability to identify and resolve web services user interface issues

Good ability to automate web services test processes and procedures

Has good analytical abilities and technical skills

Provides creative outside of the box solutions

Has excellent ability to write clear understandable and concise technical reports

Has good facility with Excel and database applications

Possesses good presentation and training skills

Hands-on Experience Tricentis Tosca tool, UiPath (Robotic Process Automation).

Hand-on Experience in AWS (Amazon web service) with CI\CD (Jenkins).

Having strong knowledge of Testing Life Cycle & Defect Life Cycle process.

Well versed in analysis of requirements, requirement gathering and impact analysis.

Experience in Testing of Mobile App, Desktop, Web Based and Client Server application.

Exposure to Test Strategy and Test Plan

Exposure to writing, reviewing and executing test scenarios and test cases

Exposure to root cause analysis of defects and failed test scripts

Experience in automating Mobile Test cases (Android and IOS) using Appium (Selenium 3.0 Latest Version)

Designed and implemented different automation frameworks from scratch like Page

Page Object Model, Keyword Driven framework, Data Driven framework and Hybrid framework.

Solid experience on build Management tools like Maven/ANT and continuous Integration tool Jenkins

Good Analytical, Communication, interpersonal skills and an excellent team player.

Experience on build Management tools like Maven and continuous Integration tool Jenkins.

Experience in participating in SCRUM team as Test Engineer, Automation developer and Test Lead. Exposure to root cause analysis of defects and failed test scripts.

Part of Automation COE (Center of Excellence) Team, Test Lead, Individual Contributor in Project (In Automation, Involved in Framework development, and developed Automation Script (Sanity and Regression Suite).

Experience in various types of testing like Web Service through SOAP UI, Functionality, Protocols, Integration, Smoke, Sanity Testing, Exploratory Testing,End-to-End, User Acceptance, Ad-hoc, Regression, System, GUI, Performance, Database,Localization Testing and End to End Defects Monitoring.

Responsible for planning & conducting Knowledge Transfer sessions for the new team members. Client interaction with Daily Calls.

Ability to collaborate with testers, business analysts, developers, project managers and other team members in testing complex projects for overall enhancement of software product quality.

Exposure to Analyses test requirements designs and produces re-usable test scripts and procedures for more than 3 years.

Good knowledge of Source code management tools like GIT.

Proficient in developing Continuous Integration/ Delivery pipelines using Jenkins.

Working knowledge of using AWS Linux OS and linux commands.

Developed BASH scripts to scrub sensitive data from Apache access and error logs using a sed expression.

Created Jenkins job to deploy built war files from staging environment to QA environment.

Developed an ansible playbook file to deploy WAR files to different environments in parallel.

Built custom docker image from scratch with all the required dependencies and integrated with ansible playbook.

Technical-Certification:

Certification on Devops Fundamentals - CI/CD with AWS +Docker+Ansible+Jenkins from Udemy.

Certification on Appium -Mobile Automation Testing from Udemy.

Tosca Certification in Automation Specialist Level 1& 2 from Tricentis, May 2020.

Level 1&2 -UiPath Orchestrator Diploma, Aug 2019.

ISTQB Foundation Level Certification in Software Testing, Feb 2009.

Employment History

Tech Mahindra Americas Inc. (June 2017 to Till Date)

(Designation: Quality Assurance Analyst)

Tech Mahindra Limited (Jan 2011 to June 2017)

(Designation: Tech Lead)

Webdunia Pvt. Ltd (CMMI Level-3) (May 2007 to Dec 2010)

(Designation: Test Engineer)

Systematix InfoTech Pvt. Ltd (Aug 2005 – April 2007)

(Designation: Quality Assurance)

Educational Qualification:

Bachelor of Engineering. (CS), Guru Ghasidas University Bilaspur, Year 2005

Technical Skills

Operating Systems

Window 10, Win XP, Window 7, Ubuntu

Domain

Mobile App (In Telecom), Order Management (In Telecom), Siebel CRM (Telecom Domain), Telecom (Telecom Inventory Management), Health, Social Networking, Protocols, Education, E-Learning, E-Commerce, News, Search and Localization

Robotic Process Automation

UiPath (Foundation and Orchestrator)

Testing Tool

Appium - Current, TestNG – Current, See Test Robot Framework, Selenium (Web Driver 3.0), QTP/UFT, Test Data Manager

Processes

Agile, Waterfall

API Testing Tools

SOAPUI, Postman, RestAssured with Cucumber Framework

RDBMS

MongoDB, Oracle 10g, MYSQL

Languages/Programming

Java, J2EE (Servlet, JSP), Struts 1.0

Scripting Language

Python, JavaScript, VB Script

Defect Tracking /Test Management Tool

HP Application Lifecycle Management (12.53), JIRA, Bugzilla.

Model Base Testing Tools (MBT)

Agile Requirement Designer – Current, Conformiq

Explored tools

AWS (Amazon Web Service), Extent Report, Sikuli, Auto it, JUnit, Load Runner, JMeter, ANT (1.2), Maven, Jenkins,

Version Control

Git Hub

Projects:

Client: Sprint Overland Park, KS 1 May 2018 – Till Now

Role: Manual Tester and Automation Developer

Project Description:

My Sprint Application is a Mobile-based application used for existing customer Payment Bill, upgrade (plans, devices and service), check data usage, Chat (artificial intelligence) and support. Through My sprint Application is worked on ISO and Android. Through App you can Add a new line, upgrade a device and buy new phone, watch, Tablets. In iconic time user can hold their new device with Priority Status option. For Billing User and Schedule their bill payment for future date.

Responsibilities:

Designed test strategy and recommended test tools and frameworks.

Developed Page object Model Design Appium framework on TestNG Platform.

Used Build Management tool Maven in the framework for batch triggering of Testcases.

Integrated complete framework with CI Tool Jenkins for Scheduling the Testcases

Maintained the Appium & JAVA automation code and resources in source controls like GitHub over the time for improvements and new features.

Identifying Automation Scenarios from the set of Testcases/User stories identified in cycle

Developing Mobile Automation Testcases for the identified Automation Scenarios

Developed Cross Browser Automation scripts in both Android and IOS platforms

Reviewed the Code prepared by other team mates and suggested improvements if required.

Running Smoke regression suite after every build and publish the detailed reports with the bugs detected

Running Full Automation suite for every Release and analyse the root cause of Failed scripts

Generate Test case execution report through Extent Report.

Maintained the Appium & JAVA automation code and resources in source controls like GitHub over the time for improvements and new features.

Involved in Mobile Application Testing with Automation and Manual.

Manual Test Case generation through Agile Requirement Designer.

Generate Test Data from TDM (Test Data Manager).

Mapping Test Case from ARD (Agile Requirement Designer) into ALM with Requirements.

Involved in UAT Testing through Automation and Manual.

Client interaction and offshore team handling.

Defect Tracking through ALM. And Defect log tracking through iTunes and Android Studio. Using Jira for User Story tracking and Bug tracking.

API Testing Through Postman and RestAssured with Cucumber.

Tested functionality and performance of web services.

Environment: ISO and Android

Testing and Bug Tracking Tool: Appium, ALM, SOAPUI, Rest Assured

Client: Sprint Overland Park, KS 1 June 2017 – 30 April 2018

Role: Manual Tester and Automation Developer

Project Description:

GST is a Guided Selling Tool, it is a Tablet based application tool used for new customer activation, upgrade the existing lines, add additional lines and cancel the transaction requests. Customer request details are captured in GST whereas back end financial transactions done in RMS. Upstream/downstream applications used in GST testing are ESN and RMS (Front office/Back office). Transceiver SKU and their quantity details are selected/ reserved in ESN. Customer request activation and payment process done in RMS Front office.

Responsibilities:

Developed Page object Model Design Appium framework on TestNG Platform.

Used Build Management tool Maven/ANT in the framework for batch triggering of Testcases.

Integrated complete framework with CI Tool Jenkins for Scheduling the Testcases

Maintained the Appium & JAVA automation code and resources in source controls like GitHub over the time for improvements and new features.

Identifying Automation Scenarios from the set of Testcases/User stories identified in cycle

Developing Mobile Automation Testcases for the identified Automation Scenarios

Developed Cross Browser Automation scripts in both Android and IOS platforms

Reviewed the Code prepared by other team mates and suggested improvements if required.

Running Smoke regression suite after every build and publish the detailed reports with the bugs detected

Running Full Automation suite for every Release and analyse the root cause of Failed scripts

Generate Test case execution report through Extent Report.

Maintained the Appium & JAVA automation code and resources in source controls like GitHub over the time for improvements and new features.

Involved in Mobile Application Testing with Automation and Manual.

Manual Test Case generation through Agile Requirement Designer.

Generate Test Data from TDM (Test Data Manager).

Mapping Test Case from ARD (Agile Requirement Designer) into ALM with Requirements.

Involved in UAT Testing through Automation and Manual.

Client interaction and offshore team handling.

Provided ongoing technical support to businesses and end users.

Automated testing procedures using test scripts for development.

Environment: ISO, Java, MongoDB

Testing and Bug Tracking Tool: See Test, ALM, Selenium, SOAPUI, Rest Assured

Client: Century Link India 1 Dec 2016 – 30 May 2017

Role: Automation Developer, Tech Lead

Project Description:

CTL Concept Wave FP 37 has used End-End Automation testing with Robot Framework (Selenium with Python). CTL Concept Wave FP 37 is order Management program, through automation connects through Sale Force, UWS and OF and used Web Service.

Responsibilities:

Involved in Automation testing with Selenium (Robot Framework, Selenium with Python).

Involved in End to End Automation Testing.

Involved in Develop Automation Test Script for End to End Testing.

Knowledge on UWS and CWS and L2/L3 products.

Environment: Concept Wave, Velocity Studio, JavaScript, Oracle11g

Testing and Bug Tracking Tool: Robot Framework with Selenium Web Driver (2.0). ALM

Client: Verizon Communications Inc. Dallas TX 20 April 2016 – 30 Nov 2016

Role: Automation Developer, Tech lead

Project Description:

VCA_Automation is a centralized automation test team working as a Center of excellence. The team will automate redundant tasks of Data, Environment team and also automate test cases for Functional testing. Automation will be done using Selenium Web Driver.

Responsibilities:

Involved in Automation testing with Selenium Web Driver used BDD and Cucumber Framework.

Involved in End to End Automation Testing.

Involved in Develop Automation Test Script for Regression Suite.

In Project Individual Contributor and Support other Team member for Technical Issue and Scripting.

Involved in Estimation for Automation Task and Maintained Automation Task Tracker.

Environment: Struts 2.3, JSP, Servlet Oracle 11 g, Java

Testing and Bug Tracking Tool: Automation Testing with Selenium Web Driver (2.0), TestNG. ALM

Client: AT&T (TB_SVCA_Automation) India 5 Jan 2015 – 15 April 2016

Role: Automation Developer, Tech Lead

Project Description:

TB_SVCA_Automation is a centralized automation test team working as a Center of excellence. It has been created to cater to the automation needs of Thunderbird Manual test teams. The team will automate redundant tasks of Data, Environment team and also automate test cases for Functional testing. Automation will be done using QTP and Selenium Web Driver. The primary objective of this team is to help all projects under thunder bird project achieve the SLA targets around productivity and accuracy of deliverables.

Responsibilities:

Involved in Automation testing with QTP and Selenium Web Driver used Hybrid Framework and Develop Automation Test Script for Regression Suite.

In Project Individual Contributor and Support other Team member for Technical Issue and Scripting. Involved in Management Activities.

Involved in Estimation for Automation Task and Maintained Automation Task Tracker.

Developed Automation Framework within Selenium Web Driver used Hybrid Frame Work.

Environment: Java Struts 2.3, JSP, Servlet Oracle 11 g, Web Services.

Testing and Bug Tracking Tool: Automation Testing With QTP, Selenium Web Driver (2.0), TestNG, ALM

Client: AT&T (Halo) India 1 Feb 2014 -12 Dec 2014

Role: Automation Developer, Tech lead

Project Description:

In Halo current workflows (e.g., remove manual tasks, consolidate tasks) providing reduced manual effort and preparing for migration into Workflow Management Platform (NEWTON) and new Order Capture Platform. This project will automate and streamline the BVoIP IP Flex + MIS New Start workflow, IP Flex - POTS lines move to BVOIP. Reduce service complexity for IP Flex (new Connect), TN Management, Enterprise Ordering, including Product Catalog, E2E Workflow Management. Additionally, preparation work should be done to simplify other existing workflows to provide benefit to Service Delivery Operations and to prepare these workflows for conversion to the new Workflow Management Platform.

Responsibilities:

Involved in Automation testing with Selenium Web Driver used Hybrid Framework with Agile Methodology and create Model through Conformiq for Automation Script.

Create POC for automation and Develop Automation Test Script for Regression Suite.

Individual Contributor and Support other Team member for Technical Issue and Scripting.

Identify object through XPath and devolved generic and application related function and methods. Identify Object through Sikuli. Used WebSim for simulation.

Environment: Struts 2.3, JSP, Servlet Oracle 11 g, Java

Testing and Bug Tracking Tool: Automation Testing With Selenium Web Driver, Rally

Client: AT&T (ABM ROS-SE) India 4 July 2013 – 31 Jan 2014

Role: Automation Developer, Tech Lead

Project Description:

ABM is the front-end ordering system which provides the BellSouth Large and Small Business groups a straightforward, functional interface to support the creation and modification of regional service orders. This system provides a graphical user interface with backup data retrieval and flexible window presentation. It also serves as a backup for Consumer RNS users and provides a USOC/FID based order entry system for all products that replaces the current DOE and SONGS systems.

Responsibilities:

Involved in Automation testing with QTP used Business Model Driven and Develop Script for Regression Test Cases and Execute of them.

Involved in assigning, monitoring, tracking task assigned for the day.

Analysis of Test Cases for Automation (Regression and Sanity Suite).

Involved as Individual Contributor in Project (In Automation, involved in Framework development, developed Automation Script).

Environment: Web Sphere Portal Server 6.1, Oracle 10 g.

Testing and Bug Tracking Tool: Automation Testing With QTP, HP Quality Center (QC)

Client: Telecom New Zealand Limited 4 Jan 2012 – 30 June 2013

Role: Automation Developer

Project Description:

This is Siebel CRM project, deliver the technology capability required to support the Retail Businesses prioritized aspirations and outcomes. A capability that enables key customer interactions to be self-serviced online. Putting the customer into the center of the conversation via a customer scenario driven approach, targeting the major customer interactions. Providing the right information about our customers, at the right time, to the right channels in order to communicate the right message. Providing one view of the customer by ‘synchronizing’ customer information from ICMS (Integrated Customer Management System) to Siebel. Data will be synchronized from legacy systems where appropriate to support the Siebel customer view and trouble ticketing functionality.

Responsibilities:

Involved in Automation testing with QTP used Business Model Driven Framework.

Web Service Testing through SOAP UI tool. Execution of Test case through QC (11.0).

Involved in assigning, monitoring, tracking task assigned for the day.

Involved as Individual Contributor in Project (In Automation, Involved in Framework development, developed Automation Script).

Environment: Siebel 8.1 CRM, Oracle 10 g.

Testing and Bug Tracking Tool: Automation Testing With QTP, HP Quality Center (QC).

Client: British Telecom India 10 Jan 2011 – 30 Dec 2011

Role: Automation Developer

Project Description:

RPACS stands for Planning Assignment and Configuration System. RPACS is one of the key systems in BT’s 21C OSS stack that supports almost every business process required in rolling out the 21C network and services. Though primarily PACS was meant to be a Logical Inventory Management system and Configuration system for SDH, it has evolved over a period of time to support all network technologies and business processes as diverse as BCM, VLAN Manager, Capacity Management and IP address management

Responsibilities:

Involved in Automation testing with QTP used Business Model Driven Framework.

Responsible for development scripts Regression and Sanity pack.

Effective co-ordination between development team and testing team.

Execution of the test scenarios, scripts, and review of product functionality.

Environment: Flex, Java, Oracle 10g

Testing and Bug Tracking Tool: Automation Testing With QTP, HP Quality Center (QC)

Client: Sandata, New York India 1 Jan 2010 – 1 Nov 2010

Role: Manual Tester

Project Description:

NHome, a system developed from the ground up for home healthcare agency management. NHome captures and manages your Payers, Referral Sources, Staff, clinical records, and services provided. NHome offers complete Medicare episode tracking and management, handles the complex rules for Medicaid and uniqueness and customization needed for any insurance plan.

Responsibilities:

Involved in Manual Testing, Tracking and Reporting the Bugs and Client Interactions.

Write High level Test Scenarios and Regression Test Cases.

Involvement in (Functional, GUI, Regression, Database, Integration, Cross Browser, Smoke, Ad-hoc, Sanity) Testing.

Participated in various meetings and discussed Enhancement and Modification Request issues. Effective co-ordination between development team and testing team.

Environment: ASP Dot Net, C#, Ajax, MS SQL 2008 Server.

Testing and Bug Tracking Tool: Manual Testing, JIRA

Client: Class link India 10 Nov 2009 –31 Dec 2009

Role: Manual Tester

Project Description:

It is web-based application. Adult Education is the practice of teaching and educating adults. This often happens in the workplace, through extension or continuing education courses at secondary schools, at a college or university. Classmate Adult Education (AE) is an application that allows a secondary CTE school to maintain and track information related to their Adult Education programs. Adult Education in this application will include technical skills update courses that might provide some kind of certificate or diploma, as well as personal enrichment courses.

Responsibilities:

Involved in Manual Testing, Tracking and Reporting the Bugs.

Involvement in (Functional, GUI, Regression, Database, Ad-hoc, Integration, Cross Browser, Smoke, Sanity) Testing.

Attended several walk-through meeting with the Project Manager and developers and provided feedback accordingly.

Effective co-ordination between development team and testing team.

Execution of the test scenarios, scripts and review of product functionality.

Environment: PHP 5, Jasper Report, MYSQL 5.0.

Testing and Bug Tracking Tool: Manual Testing, Bugzilla

Client: Empugo, USA India 3 Aug 2005- 1 NOV 2009

Role: Manual Tester

Project Description:

Empugo is a combination of client – server and web-based Protocol application. It is the interaction and, data transfer between the client and the server would be either through FTP or server database. It has a powerful log monitoring and event notification facilities.

Responsibilities:

Involved in Manual Testing, Tracking and Reporting the Bugs.

Involvement in (Functional, GUI, Regression, Ad-hoc, Database, Integration, Cross Browser, Smoke, Sanity) Testing.

Responsible for writing the test cases and updating the existing test cases and review them. Executed test cases manually to verify the expected results.

Effective co-ordination between development team and testing team.

Execution of the test scenarios and review of product functionality.

Performed Positive & Negative Testing and End-to-End testing.

Environment: Struts 1.1, JSP, JFree, J2SE (5.0), Tomcat 4.1, MYSQL

Testing and Bug Tracking Tool: Manual Testing, Excel Sheet

Achievements

Got Appreciation from Client for Automation and Performance.

Received Pat on Back Award from Tech Mahindra Americas Inc. for excellent performance.

Received Pat on Back Award from Tech Mahindra Ltd. for excellent performance.

Received an Award from Microsoft for excellent performance.

Received 2 Times Crown of Fortnight Award for excellent performance from Webdunia.



Contact this candidate