Alisha Wilson

Petal, MS

adj40k@r.postjobfree.com

601-***-****

I am a very hardworking honest person. I learn quickly and work proficiently. I love helping people and am very empathetic.

Authorized to work in the US for any employer

Work Experience

Cashier

Crossroads Grocery - Petal, MS

April 2016 to Present

• Handled cashier duties, provided excellent customer service, resolved customer complaints and inquiries.

• Operated POS while maintaining cash-draw accuracy. Opened and closed the registers and monitored cash limits.

• Stocked merchandise, implemented customer service strategies, maintained high level of product knowledge.

ED Technician

Forrest General Hospital - Hattiesburg, MS

April 2016 to May 2017

I worked in a fast paced emergency room. I was responsible for checking vitals. Transporting patients to different procedures.

Switchboard Operator

RYAN CHEVROLET - Hattiesburg, MS

November 2005 to April 2014

I went to work at Ryan Chevrolet after hurricane Katrina working in the Body Shop, answering phones and setting appts. Shortly after I moved into business office working in warranty for a short time, then moving to showroom floor handling all incoming phone calls for the company. I also took pictures for all pre owned vehicles and uploaded images on the internet for our website. Education

General Equivalency Diploma (GED) in Basic

Petal High School - Petal, MS

August 1992 to May 1995

Skills

• Multi-line Phone Systems

• Caregiving

• Vital Signs

• Home Care

• Cleaning Experience

• Cashiering

• Customer service

• Phone etiquette

• Office Management

Assessments

Customer Focus & Orientation — Proficient

October 2020

Responding to customer situations with sensitivity. Full results: Proficient

Call Center Customer Service — Familiar

October 2020

Applying customer service skills in a call center setting. Full results: Familiar

Sales Skills — Familiar

October 2020

Influencing and negotiating with customers.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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