LORAINE

POTGIETER

PROFILE

I am a self-motivated, dedicated

and dependable quality driven

person. My adaptability and

knowledge of the TES industry has

earned me a successful

reputation for quality service

delivery. I have 17 years’

experience in the Temporary

Employment and service contract

fields of which 12 years in

Management positions.

I have 16 years’ experience in HR

and can function efficiently in a

high pace high pressure

environment. I have strong

organization skills and is a strategic

thinker.

The combination of my staffing

experience, communication skills

and high level of organization skill

will surely add value to your

organization.

I am eager to join an organization

where I can contribute my unique

skills.

I am very diligent, highly

motivated and forward thinking

with a strong commitment and

dedication to reach my goals.

CONTACT

PHONE:

+27-072-***-****

EMAIL:

adj3pz@r.postjobfree.com

EDUCATION

Potchefstroom Gimnasium

Matric 1991

Afrikaans (HG)

English (HG)

Business Economics (HG)

Bible Study (HG)

Maths (SG)

Typing (SG)

TRAINING

2nd Annual symposium for office managers NW University Certificate Course in Labour Relations NW University Advanced Certificate Course in Labour Relations NW University Employment Equity Workshop VIP Payroll

35 Survival Secrets of the Labour Jungle Seminar VIP Payroll Fair and Effective Discipline SEIFSA

Theory & Calculation of Contract Price Adjustment SEIFSA Current Labour Law SEIFSA

Twist & Turns of Leave and Absenteeism VIP Payroll Introduction to CAP IRCA

WORK EXPERIENCE

MMTI HR & Admin Manager

13/05/2020 - Current

• Compiling and implementation of job profiles

• Forming and maintaining employee records

• Issue employment contracts to new employees and independent Assessors and Moderators

• Creating job adverts and place on various job search platforms and portals.

• Conducting employee inductions as part of onboarding process

• Setting up KPI’s for all job profiles and conducting performance evaluations

• Recruitment screening and interviewing of employees, Assessors and Moderators for all branches

• Compiling monthly HR reports and provide feedback to MD and branches

• Managing employee’s time and attendance

• Processing employee payments monthly on Pastel payroll

• Providing payroll reports to finance

• Updating and maintaining employee databases with leave, sick leave etc.

• Providing EMP201 reports to finance monthly

• Generate IRP5/IT3 certificates

• Submitting monthly UIF electronic declarations

• Compile and submit EE reports

• Performing audits on branches in Middelburg, Brits, Nelspruit and Kathu to ensure compliance with company policies and procedures.

• Assist branches with Department of Labour audits and inspections

• Revise quality Management system documents, obtain approvals and distribute to all employees.

• Updating and maintaining QMS document matrix

• Being the first point of contact for employees on any HR related queries

ITM Africa Country Manager - SA

25/02/ 2019 – 08/05/2020

I am responsible for the Coordination activities of ITM in RSA which includes the following:

• Implementation of the operational strategy of ITM in RSA

• Develop the business and ensure growth of ITM activities in RSA.

• Established a local PPE procurement and supply division

• Established a local transport division

• Staff Management – Setting of targets/ performance appraisals

• Develop and implement effective HR policies to ensure all practices are in compliance with labour and employment regulations.

• Developed recruitment programs to recruit expats for ITM partners in African countries: DRC, Rwanda, Nigeria, Angola, Tanzania

• Submitting branch reports to head office in DRC

• Management of permanent staff members and Temporary workers local and Africa regions

• Developed costing structures for recruitment and procurement

• Coordinating business operations and implemented improvement systems

• Managing operational costs to reduce expenses and increase profitability

• Ensuring good customer service

• Identify new business opportunities and in liaison with the Marketing and Business development Manager, explore opportunities.

• Monitoring financial activities, and implement control measures to ensure compliance to company policies and procedures.

• Define service orientation in consultation with Operations and Executive Management

• Identify financial goals for the SA country Office, and setup an action plan

• Develop brand awareness in selected products & services and maintain the image of ITM

• Support other ITM branches with Transport & Logistics requirements and Technical training and recruitment

• Represent the company to important partners: Government, CEOs, institutions, different enterprises dealing with DRC and based in RSA to promote ITM and gain markets

Monyetla Services Group Manager

01/03/2012 – 22/02/2019

Contract Manager (01/03/2012 – 01/08/2012)

Order Management Manager (01/08/2012 – 28/02/2015) Group Manager (01/03/2015 – 22/02/2019)

I was headhunted in 2012 to improve service delivery of the organizations Hired Labour department and to implement effective systems for Order Management to ensure maximum recovery of all hired labour invoices. Successfully recovered short hours of R11 million within the first 6 months.

• Successfully Implemented integration processes between hired labour operations and payroll.

• Implemented control measures and assisted with the transfer of employees from Monyetla to Real Tree Trading.

• General Supervision of Permanent employees as well as temporary staff.

• Managing recruitment and placement of Hired Labour.

• Managing Time sheet process to ensure on time payment of employees – weekly and monthly payrolls

• Implemented control measures to reduce time keeping errors and risk.

• Managing Invoicing process ensuring full recovery of all labour cost invoiced.

• Reconciling invoicing and payments monthly.

• Follow up on short hours and outstanding payments.

• Oversee Health and Safety system ensuring compliance to company and customer requirements.

• Managing Hired labour supply of +- 600 employees.

• Liaise with clients to resolve operational problems and make proposals for labour supply.

• Attend site visits to obtain information for tenders / RFQ’s

• Implement and maintain structures for the successful operation of Monyetla Services.

• Implement corrective and cost saving initiatives.

• Assist other departments in the group with labour requirements.

• Liaise with Real Tree Trading to assist and advice on operational structures.

• Managing Monyetla as a profitable business.

• Limit expenses and maximize profit.

• Assist the financial department with the completion of tenders and RFQ’s.

• Chair and initiate disciplinary inquiries.

• Being the first point of contact for employees on any HR related queries

• Liaise with workers to assist with general and plant queries.

• Manage annual Labour Broker Division audits to ensure Monyetla is on list of accredited Labour Brokers.

Dawn HR Solutioms HR Manager – Cobra Watertech

09/01/2012 – 29/02/2012

General HR duties

Assisting employees with wage and general queries

Managing Time & Attendance on Kronos

Participated in Union negotiations

Verifying employee’s time & attendance and send information to payroll department for payment processing.

Representing the company at CCMA and MEIBC CDR

After 1 month I was requested to assist other companies in the group with HR matters – Vaal Libra, DPI Plastics

Xore Services (AB Labour) Admin Manager

01/11/2002 – 06/01/2012

Personal Assistant

Promoted to Admin Manager in February 2007

I have successfully implemented a Quality Management system and maintained it for the duration of my employment to achieve successful accreditation.

I have implemented a costing structure for Hired Labour, which till today is being used by ArcelorMittal as their tender template. I have earned an excellent reputation for quality service delivery. Successfully negotiated R14m monthly contract and maintained for 10 years Personal Assistant to the MD

• Managing the business and personal diary of the MD handling all correspondence and arranging and confirming meetings.

• Taking minutes during meetings and distributing to all relevant parties

• Update and maintain company profile

• Design and develop company documents

• Typing, compiling and preparing reports and presentations.

• Managing databases and filing systems

• Liaising with staff, clients and suppliers

Admin Manager

• General Supervision of 7 Permanent employees as well as 1200 temporary staff

• Managing the payroll department and verifying correct wage processing and payments.

• Perform monthly audits by reviewing VIP Payroll reports

• Implementing and maintaining procedures and administrative systems

• Full IRP5 processing and printing function using VIP Payroll

• Update company and employee information on VIP Payroll

• Assist employees (permanent and hired labour) with wage queries

• Completing and negotiating tenders and RFQ’s

• Negotiated and implemented Contract price adjustments

• Implement and maintain ISO 9001:2000 system

• Manager to Health & Safety Officer assisting with implementation of Health and system system

• Liaison with Bargaining Councils (MEIBC, Electrical Bargaining Council etc.)

• Apply and maintain Bargaining Council registrations required for hired labour supply

•

•

HR Functions

• Developed and implemented Employee contracts

• Developed and implemented disciplinary procedures

• Developed and implemented all employee onboarding documents

• Preparing all disciplinary inquiry documents for employees ensuring that the correct procedures are being followed.

• Initiate disciplinary hearings

• Chair disciplinary hearings

• HR Representation in disciplinary inquiries ensuring that all procedural requirements are being adhered to.

• Company representation in Labour disputes at MEIBC CDR - conciliation and arbitration

• Company representation in Labour disputes at CCMA - conciliation and arbitration

• Company representation at Dept. of Labour – handled all audits, inspections and disputes

• Participated in Union meetings and negotiations

• Handling grievances and resolving of disputes amongst workers

• Ensuring that all contract terminations are conducted according to labour legislation and regulations.

• Conducting Retrenchments ensuring compliance to labour legislation and regulations

• Conducting employee reference checks

• Verifying legitimacy of Artisan trade certificates

• Generate and submit EE reports annually using VIP Payroll

• Generate and submit Stats SA reports

R&R SYSTEMS Sales

01/01/1994 – 30/10/2002

Reception 1994 – 1995

• Assisting walk in customers with counter sales for computer consumables

• First point of contact handling Switchboard

• Issue customer invoices for sales using Newage accounting

• Performed Debtors function capturing stock and resolving supplier issues and queries

• Handling Petty Cash

• Daily Banking of all cash intakes

• Managing filing systems

Sales 1996 – 2002

• Compile quotations for customers computer requirements, and provide advice and make recommendations

• Provide Software quotations and provide advice and make recommendations

• Assist Technicians in Assembling of computers

• Order all hardware, software and consumable stock by sourcing best product and price.

• Perform Stock control by obtaining stock list from Newage accounting system and comparing to actual stock available. Compile report and submit to Management.

• Liaise with suppliers to keep abreast with development and changes in the industry

• Update price list weekly

Potch BlitsBall Secretary

01/08/1992 – 30/12/1993

• First point of contact handling switchboard and assist with match inquiries and bookings

• Schedule matches and confirm bookings with teams

• Ensuring full capacity match bookings every day to increase profitability

• Recruitment of players and providing players to teams who are not complete

• Book umpires for all matches and confirm availability

• Coordinate price giving ceremonies

• Prepare weekly Umpire wages and issue payments to umpires

• Updating and maintaining player information on system

• Capture player statistics on system and provide reports to players

• Umpire matches

Potchefstroom Russells Data Capturing

10/12/1991 – 30/12/1991

• Capturing new client information and sales on computer system.

• Contact clients with arrear accounts

• Assist with stock taking

Contact this candidate