SKILLS
Administrative & Events Planning
Calendar planning
Problem solving and schedule maintenance
Filing and running errands
EXPERIENCE
Personal Assistant to a Contact Centre Manager
Innovation Group (2019 August till 2020 March)
Planning & organising meetings with external clients
Preparing Presentations and paperwork for meetings
Answering calls and liaising with clients
Taking and distributing minutes in monthly meetings
Sourcing and ordering stationery and office equipment
Events planning for Christmas parties, company functions and monthly awards
Delegating work in the manager’s absence
Managing ad hoc projects such as booking training for the management team with external trainers
Personal Assistant to the Managing Director Mkhabela Attorney’s (2015 December till 2018 November)
Answering calls and arranging meeting with clients
Ensuring that bookings for flights and accommodation is done diligently for meetings across Southern Africa
Monitoring and responding to the Director’s emails
Responsible for diary management and appointment making
Receptionist/ Personal Assistant PHSA CIVIL CONSTRUCTIONS
2014 (January till 2015 November)
Handling of invoicing and filing
Answering calls and transferring to the CEO depending on availability
Acting as the point of contact between the CEO and clients
EDUCATION/TRAINING
Westgate West College Johannesburg
January 2008 – December 2008
Matric
Completed Matric in 2008
Odyssey Call Centre College, Johannesburg
February 2009 –November 2009
Call Centre Certificate
Subject Passed: Client Services, Helpdesk and Communications Etiquette
HOBBIES
I enjoy:
•Reading – business books success stories
•Researching new ideas and ways of motivating people
•Loves spending time with family
OBJECTIVE
I have been in the industry for 5 years providing services as an assistant to a law firm managing director and a CEO of a construction company which has taught me skills required to manage one’s personal and Business life .My main function is to ensure smooth transition when it comes to Business continuity. In addition, I have been exposed to a Contact Centre environment which has helped in developing my assertive skills in event coordinating and monthly awards planning.
adj3g9@r.postjobfree.com
REFERRENCES
•Mr Matomane from Innovation Group
•Mr. Mkhabela from Mkhabela’s Attorneys
•Mr. M Ralehasa PHSA CIVIL Constructions
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