TRINH WAY
SKILLS
Over three years experience working as a Stage Manager for 800 Cast Members in Attractions
Four years experience in New Hire training, Lead training, and update training
Working knowledge of Word, Excel, and Outlook
EDUCATION
Golden West Community College Huntington Beach, CA
EMPLOYMENT
Stage Manager – Fantasyland / Toon Town Attractions-Disneyland Resort June 2017 – Present
Managed day-to-day cast and guest activities by assisting attractions, guest flow, and concerns
Assisted in attraction downtimes with guests, cast, and engineering
Completed daily paperwork for cast and assisted in hiring and firing process
Partnered with other Lines of Business to assist in daily operations
Managed attraction safety for the entire resort as the liaison to Senior Park Management
Lead Trainer - New Orleans/ Critter Country Retail-Disneyland Resort Nov 2011 – June 2017
Assist guests in a fast-paced environment
Provide and implement methods of training new leads and new hires in learning retail operations
Use business partners to assist guests and cast members as well as the operation as a whole
Extensive cash handling experience including register, safe audits, and balancing
Supporting resort safety standards and business initiatives
Barista, Cashier-Sodexo USA-Disneyland Resort Nov 2009 - August 2011
Assisted customers with specialty coffee beverages at Disney California Adventure
Cash handling and balancing my own register till
Payroll Administrator-Young’s Market Company April 2006 - Aug 2009
Processed multi-state payroll using PeopleSoft, Infinium and Kronos
Garnishment set up and maintenance for the entire company
Garnishment interface with Accounts Payable
Off cycle manual check processing: year to date adjustments, check requests, voids, reversal adjustments, refunds and pay backs
Payroll Associate II-PacifiCare, A United Healthcare Nov 2001 - April 2006
Multi-state payroll processing
Garnishment set up and maintenance
Wells Fargo Commercial Electronic Office: adding to the register, stop payments, check copies, reversals and deletes
Assistant to the owner of United Properties and Investments Aug 1999 - Nov 2001
Assistant Manager at Lamps Plus June 1989 - Aug 1999
11161 Ivanhoe Street
Garden Grove, CA 92840
adj3fl@r.postjobfree.com