RESUME

Surendra Kumar Pattabi

Senior Test Lead/ BA +1-919-***-**** adj3bo@r.postjobfree.com

Experience Summary:

Surendra Kumar Pattabi, have 11+ years of experience in Quality Assurance/Software Testing in various Client/Server and Web Applications with extensive experience in Manual, Mobile (IOS and Androids) and Automation Testing of web and batch applications with strong business knowledge in Banking & Financial Services and Telecom domains. Very strong exposure in Retail and Commercial business banking for both in house and Client facing applications. QA Lead/Business Analyst managing a team of larger group with Agile in a collaborative way to support the enhancements around projects.

EDUCATION

Title of the Degree with Branch

College/University

Year of Passing

Bachelor of Engineering in Computer

Science

Anna University

2007

TECHNICAL SKILLS

Operating System

Windows 98/XP/2000, IOS and RIM

Programming Languages

Java, .NET, Mainframes, C/C++

Databases & Tools

MS-Access, Oracle 8i, SQL Server 2000

Scripting Languages

VB, VB Scripting, HTML

Test Management tool

HP ALM, Rally – Agile

Mobile Device Testing Tools

Perfecto

Ticketing Tool

BMC Remedy

Testing technologies

Batch job, Card processing, Account opening,

Deposits Mainframe job testing, online banking, P2P, Zelle, all EFT testing techniques, WIRE MTS SWIFT an FED lines, ACH systems, RTP, AT, Credit cards and Cash Manager online commercial banking supported applications.

Mobile Crash Monitor Tool

Crittercism

Bug Tracking tool

JIRA, ALM, Rally

Web tools/Plugins

Omnibug, httpwatch, Bugzilla, SOAP UI, Fiddler

Automation Tools

Selenium WebDriver 2.49.0, QTP, SOAPUI,

REST client

Accessibility tools

Andi, aXe and No Coffee

Web analytics

ObservePoint tag Debugger tool

AS400 systems

Bluezone Mainframe 3250 sessions

EMPLOYMENT HISTORY:

Name of the Company

Designation

From

To

Duration(Years)

Accenture Services Pvt Ltd

Software Engineer

Jul 2008

Aug 2009

1.1years

Cognizant technology Solution

Test Lead/BA – Projects

Sep 2009

Till date

11.6 Years

Certifications:

Certified agile Tester Foundation Level – 2019

Microsoft Certified Solutions Expert (MCSE) - 2017

International Software Testing Qualifications Board (ISTQB) - 2014

Microsoft Certified professional (MCP) -2013

Information Technology Infrastructure Library (ITIL) - 2012

Six Sigma Yellow Belt, 2012

Project Experience:

Project #1: DURATION OF THE PROJECT: 44 months

Project Title

Digital Treasury/ Cash Manager online

Duration

05/18/2017 – Till date

Location

Raleigh, USA

PROJECT DESCRIPTION:

Digital Treasury is replacing CMOL upon the merger program with SunTrust banking and it serves as the core online banking platform for mid-market commercial and corporate clients. It is the flagship Treasury solution for securely enabling clients to stay informed, manage payments, and strengthen controls. The primary functions include Real time reporting, transaction initiation (ACH, wire, RTP, loans payments/advances, transfers, and stop payments), and fraud/risk management (Positive Pay, Reverse Positive Pay).

BB&T cash manager online gives strong, authenticated access to crucial financial information. Cash manager has been used to manage payments, easily transfer funds between your accounts, send and receive ACH payments, domestic and international wire transfers. It also strengthen controls, Detect fraudulent activity and prevent losses with solutions like Positive Pay and Payee Positive Pay. Automate internal control procedures with customizable approval workflows Manage personalized access and entitlements for each user.

ROLES AND RESPONSIBILITIES IN THE PROJECT:

Analyzing application requirements to identify the scope of the release by active participation in stakeholders meeting with product owners, business analysts and Line of Business (LOB).

Developing test plan strategies create & execute test cases, track defects and report results. Performing requirement gap analysis, risk analysis, process mapping and root cause analysis to identify the impacts of the applications.

Perform payments testing across application with memo transactions, ACH systems with NACHA File Processing through Mainframe data sets, Wire with the acknowledgement of FTM and MTS along with the subsequent validations on MT103, MT202 and MT900 series of SWIFT/BIC MQ and also FED lines, RTP processing with FTM, Loans with AFS vision systems all interacting with TIBCO and to the up and downstream systems.

Performing API integration validations for various systems using SOAP/REST API services. Creating automate integration scripts in selenium using REST API & Postman.

Developing Selenium scripts (Java) for executing identified regression scenarios using CRAFT and TestNG framework under Maven build.

Creating and upholding Traceability matrix in ALM/Rally to assure full test coverage along with best quality of the product.

Conducting test coverage meetings with LOBs and obtain signoffs as per audit standards. Hosting defect triage calls with all the stakeholders to agree, demonstrate and prioritize defects fixing as per the impact on the product.

Creating and maintaining various artifacts for all the project related activities. Sharing detailed release status to LOB/Stakeholders on daily, weekly, monthly and on needed basis. Performing accessibility testing using Andi, aXe and No Coffee tools and web analytics testing using ObservePoint tag Debugger tool. Performing integration validation of different application layers with AS400 systems in staging and production environments.

CIMTA has been used widely to test interfaces on mobile devices to make sure the product adhere the quality of the application.

Performed in the designing, conceptualizing, research, development, and deployment of Deposits TDM (DTDM) tool within business unit.

Macro back end GUI (Graphical user Interface) tool is designed and being used to address all the back end validations across our application and also the administration tasks.

CRAFT for selenium has been used for regression optimization suite and also early automation in the functional test cases.

QCWiz is an easy to use utility for data migration between Test Management tools Cases

WireMock is a simulator for HTTP-based APIs

Project # 2: DURATION of the Project: 31 Months

Project Title

Personal payments systems

Duration

10/11/2014 – 05/16/2017

Location

Raleigh,USA

PROJECT DESCRIPTION:

Zelle: When you register for this service, Zelle establish a connection between your our banks checking, prepaid, or savings account and your email address or mobile number.

You can send money to anyone with an eligible U.S. deposit account using their email address or mobile number.

You can also receive money using your email address or mobile number

Pop money:

Pop money is a vendor solution enabling the ability to send and receive money securely from their bank account anyone using an email address, mobile number, or routing/account number. Test Lead and Subject Matter Expert supporting the full integration of the Pop money service into the Retail Online Banking Experience.

ROLES AND RESPONSIBILITIES IN THE PROJECT:

Provided software QA test Extensive support to Manual (Web) and Mobile device software component factories.

Introduced software QA testing practices to mobile device software component factories

Formed efficient, competent team of 8 test engineers integrated into all aspects of software lifecycle, resulting in significant improvement in quality of software deliverables along with Testing support on the Production Environment

Responsible for Test design, Test execution, Test case estimation, Test plan followed by Test Summary report and Maintaining all sign offs from the client and the stake holders

Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.

CIMTA has been used widely to test interfaces on mobile devices to make sure the product adhere the quality of the application.

TCALM helps us to identify gaps and capture logs on the executions which assisted us to streamlining the status across modules.

Performed in the designing, conceptualizing, research, development, and deployment of Deposits TDM (DTDM) tool within business unit.

Macro back end GUI (Graphical user Interface) tool is designed and being used to address all the back end validations across our application and also the administration tasks.

CRAFT for selenium has been used for regression optimization suite and also early automation in the functional test cases.

ADPART ensures that the quality of the product is being achieved.

Lead communication and coordination with the India QA Team and provide status on a regular basis

Project # 3: DURATION OF THE PROJECT: 61 Months

Project Title

Retail Online Banking (OLB), Small Business Online Banking (SBO)

Duration

09/02/2009 – 10/08/2014

Location

Chennai, India

PROJECT DESCRIPTION:

The OLB & SBO are core banking systems that enables the bank customers to logon to their accounts to check balances, execute account to account transfer, submit bill payments, and submit ACH & Wire transfers (SBO only). End to End testing of the OLB/SBO applications for enhancements and system defects that were scheduled into the system roadmaps. Primary test involves testing modules across online banking. Modules involved but not limited to payments, transfers, estatements, accounts and alerts. Transaction type, limits and card controls being the priority line of items that is considered as critical needs of testing. Starting from dashboard to linking accounts, an end to end test is being performed to ensure customer’s accessibility.

ROLES AND RESPONSIBILITIES IN THE PROJECT:

Involved in analyzing Business Requirements, developing the Test Plan, Test Scripts and Test Cases.

Involved in performing GAP Analysis to verify that test cases matches to the user requirements and reported Defects in HP Quality Center

Using Mainspring, created the tasks for the team members and make sure the appropriate work has been assigned for delivery in the order of priority.

Performed client acceptance testing, functional testing, integration testing, system testing, performance testing, stress testing and load testing.

Derived and developed Requirements, Functional, Regression Test Cases from Use Cases and Test Scenarios

Executed system functional / integration test cases, communicating results to the software development.

Written SQL statements manually to validate data from Database and also to extract test data from the database repository

Involved in interface testing for different Modules using Web Services. Validated the output against the UI and client accounts against the database.

Mentor junior QA team members and/or the offshore QA team

CIMTA has been used widely to test interfaces on mobile devices to make sure the product adhere the quality of the application.

TCALM helps us to identify gaps and capture logs on the executions which assisted us to streamlining the status across modules.

Project # 4: DURATION OF THE PROJECT: 13 months

Project Title

AT&T – Order and provisioning

Duration

07/02/2008 – 08/15/2009

Location

Bengaluru, India

PROJECT DESCRIPTION:

Provisioning end to end test like Activate Lines, Deactivate Lines, Change lines, Change rate plans, Hot line suspend/Activation and many other scenarios of testing. Use extensively NPS (Network Provisioning System) for provisioning functionality. Created company’s first comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards.

CLIENT DESCRIPTION:

AT&T Inc. is an American multinational telecommunication and is the second largest provider of mobile telephone services and fixed telephone services in the United States. Test Team supports the internal system for the services offered by AT&T for successful provisioning

ROLES AND RESPONSIBILITIES IN THE PROJECT:

As a test engineer I had the complete ownership of the Manual and automation activities in AT&T Project, responsibilities include requirement analysis, designing and execution followed as per STLC standards.

Performed system, unit, performance, load, regression, stress and data Interface testing.

Provided client developer teams with detailed reports on quality metrics,

Identified bugs/flaws and recommended fixes. Participated in provisioning end to end test.

Using QSmart made sure that all the project related documents are stored and maintained for the audit team to review.

Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff. Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability. Delivered thorough QA testing reports that determined product quality and release readiness.

Performed system, unit, performance, load, regression, stress and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.

Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability.

Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.

Delivered thorough QA testing reports that determined product quality and release readiness.

Using Mainspring, created the tasks for the team members and make sure the appropriate work has been assigned for delivery in the order of priority.

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