Manager Quality
Resume:
Elias M. Santos
New Windsor, New York, 12553
Phone: 845-***-**** Home
347-***-**** Cell
E-Mail: *************@*****.***
SUMMARY:
Quality System and Operations Manager with a record of consistent success in
meeting profit objectives and in using Quality Management Techniques. Focused
experience in operations management, TQM, supply management, ISO 9001, Lean Manufacturing, and process improvement. Effective leader who creates a results-oriented team environment.
Sourcing experience in China, South America, Central America, The Caribbean and Europe.
WORK EXPERIENCE:
Motion Laboratories, Inc. Cortlandt Manor, NY 10567
Quality Assurance Director ( August 2013-Present )
. Manage the Quality Assurance Department
. Train inspectors in the use of measurements instruments, like calipers, micrometers and high gauges.
. Inspect PC boards as per IPC workmanship standards.
. Inspect assemblies as per UL and ETL standards.
. Write testing and troubleshooting procedures for Power Distribution and Motor Control units.
. Train inspectors in the Dielectric test ( HiPot), use of Multimeter, Spectrum Analyzer, Frequency Meter, Power Meter, Oscilloscope and Deviation Meter.
. Maintain a Calibration Records, Corrective and Preventive Maintenance Records and Training Records.
. Maintain the Quality Management System ISO 9001, SOP and Work Instructions.
. Create maintain the Corrective and Preventive Action System, CAPA.
Yoland Corporation, Brooklyn, NY 11232
Quality/Production Manager (August 2011-May 2013)
. Document the QMS Manual as per ISO 9001:2008.
. Revise all procedures according to the actual implementation, make adjustments, add procedures and work instructions as necessary per the system.
. Set up factory, sewing machines, cutting machine and assembling lines for five different USG parachute contracts.
. As the Quality Manager, prepare all documentation for IPT conference call meetings with the USG (PCO, ENGINEERING, ARMY and MARINES).
. Interpretation of drawings, make adjustments to drawings with USG Engineering to make them production friendly.
. Prepare documentation for the ISO 9001 Quality System Manual and the USG, including parachutes manufacturing procedures required by the United States Government. AIE, SPC, Internal Audits, Corrective and preventive Actions, Maintenance procedures and others.
. Create the Quality Department, Production Department and Human Resources Department.
. Follow up on USG recommendations for process improvement.
. Prepare factory with 5S system for upcoming QMS audit by USG.
. Install, Implement, Train personnel and do follow up of the SPC software system.
. Resolve any problem related to the contracts with USG Engineering Department, the PCO and the Project Manager.
Pochet of America, Inc. Wayne, NJ
Decorator Technician ( August 2010-February 2011)
. Work in the process of set up of semi- automatics and full automatics screen-printing machines for Flat glass bottles, Oval glass bottles and Round glass bottles.
. The types of screen-printing machines I mostly set up are made by Dubuit, Kammann, Balsfulland, M&R and American Printer.
. Set up of Pad Printing machines for different types of glass bottles.
. Do preventive and corrective maintenance to all the machines assign to my area.
Gary Plastic Packaging Corp. Bronx, NY
General Manager (Jul 2006-Jan 2009)
. Follow up production of different orders.
. Review production reports by department and machine's operator.
. Manage over 500 people in the molding and the screen printing area.
. Manage the installation of two Lawson textile screen printing machines ad two Kenma plastic bottles screen printing machines.
Experience on the techniques of screen printing with UV inks on plastics bottles, glass bottles and different metals bottles, including the different types of pre-treatments for better adhesion.
Wear Magic Corp. Cincinnati, OH
Operations Manager (Nov 2005-Jul 2006)
. Schedule production for each one of the machines.
. Process improvement.
. Implementation Lean Manufacturing.
. Installation of two new machines, Sportsman Class E 8 colors 10 stations and a Gauntlet II 10 colors 12 stations.
E & R Screen Printing S.A., Moca, Dominican Republic
General Manager (May 2004-Nov 2005)
. Manage the Installation of a new screen printing facility.
. Install Qty.2 Falcon, Progressive Machines 14 colors 16 stations. Qty.1 Arrow American Printer 8 colors 10 stations and Qty.1 Oval Precision Machine 8 colors 10 stations.
. Install the Pre-press department.
. This facility was installed for ongoing programs for Gap and Old Navy.
. Implementation of GMP and SOP's.
Grupo M., Inc., Santiago, Dominican Republic
General Manager Dominican Printing Impressions (DPI) and Apparel Finishing Center (AFC). (May 2001-May 2004)
. Prepare quotations of artworks.
. Determine in conjunction with product development if the artwork is production
friendly, and make necessary adjustment.
. Follow up on strike offs, techniques and new process.
. Follow up Time and Action Plan and establish priorities.
. Oversees the purchasing of material, inks, chemicals and supplies, to make sure
nothing is missing at the time of production.
. Manage a facility with ten 16 colors 14 stations M&R,(5 Challengers,1
Terminator and 4 Formula), two 18 colors 16 stations Progressive Falcon
Machines, three 8 colors Anatol Manual machines and two 14 colors M&R Chameleon manual machines.
. Manage a facility with 154 heads of embroidery Tajima machines, including laser
cutting for appliqué?
. Manage the Heat Transfer line with 20 heat transfer Hix Machines.
. Follow up on the Quality Control Department.
. Follow up on the Finishing and Packing of the garments.
Assistant to the Operations Manager (January 2001-May 2001)
. Follow up all the action plans directed by the Operations Manager and
Prepare report.
. Assist to the different departments meeting to represent him and manage
to look for solutions to the different problems and canalize resources need it.
Quality System Manager (1999-2001)
. Implemented the customer complaint's log, and Corrective Action System at the
Customer Service Department.
. Discuss Quality and Production issues with customer's representatives, such as
Ralph Laurent, Banana Republic, Liz Claiborne, Eddy Bauer, Fruit of The Loom,
Hanes, Tommy and Levi's.
. Oversees all aspects of Quality Control in the Sewn Plants (Pilot unit,
Pre-production, Pre-test on fabrics, Module's Set-up and SPC), and Quality
Assurance in the Finishing Centers.
. Managed a Fabric's Supplier Evaluation System, utilizing an Inspection Data
Report from Receiving Inspection, and meeting with the Mill's representatives to
solve problems.
. Create the receiving Inspection Department at the Cutting Facility.
. Participated in the moving process of a cutting facility from Miami to the
Dominican Republic, managing the installation of five new Automatic Cutting
Machines, made by Investronica, previous evaluation of others, like Gerber
Automatic Machines.
. Actually, working in the implementation of Inventory Management Bar Coding
Software at the 80K square feet? fabric warehouse?
. Managed a Trims Supplier Evaluation System.
. Be part of the team to evaluate MRP and ERP soft wares for implementation in
the Corporation.
. Be part of the team to implement and follow up SPC in the Sewn Plants.
. As a Quality System Manager, led the Corporation, 14 companies with a total of
12k employees, on getting certified on ISO9002, by Underwriters Laboratories UL
in two years.
. Document the Quality System Manual.
. Managed an electronic Document Control System, utilizing the Microsoft outlook.
New York City Police Department; New York, N.Y.
Police Academy & Midtown North Pct. (1994-1995)
. Foot and Radio Car Patrol.
First Pct. (1995-1997)
. Foot and Radio Car Patrol.
OCCB Organized Crime Control Bureau (1997-1999)
. Work as an undercover at the Northern Manhattan Initiative, in the section of Washington Heights.
Police Officer Tax Number: 907267 Shield Number: 8864
Seaboard Electronics Co. 70 Church St., New Rochelle, NY 10805
Phone: 914-***-****
Supply Management (1993-1994)
. Developed suppliers and negotiated terms for $200,000 (annual) purchase of Material.
. Reduced the number of approved suppliers from 1200 to 300.
. Managed a supplier quality control group and instituted a supplier certification program that resulted in an increase in on-time delivery from 82% to 93% and a decrease in defects by 22%.
Plant Manager, Assembly & Testing (1991-1993)
. Increased gross margin 55% by consolidating operations and cutting overtime from 10% to 2% while directing a $10M, 50-employee plant. Responsible for profit and loss, engineering machining, purchasing, Inventory control, and building facilities.
. Boosted turns ratio 2 to 3.5 on $100K inventory by cycle counting.
Electronics Technician, Assembler (1988-1991)
. Test engineering, R&D, mechanical and electronic design.
EDUCATION:
ISO 9000-2000 Certified Lead Auditor: Quality Services International, Florida, USA
BS Manufacturing Engineer: City College, New York, USA
Police Officer: New York City Police Academy, New York, USA
Electronic Technician: Albert Merrill School, New York, USA
BS Agricultural Science: Instituto Superior de Agricultura, Santiago, Dominican Republic
Process Improvement Training: American Management Association
Project Management Training: American Management Association
Certified Quality Manager: American Society of Quality
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