Office Manager
Resume:
LISA ADAMS
NORMAN, OK *****
EDUCATION: Oklahoma State University, B.S. Elementary Education – Minors: Language Arts, Social Studies
PROFESSIONAL SKILLS & STRENGTHS
Ability to effectively perform multi-task duties in a fast-paced office setting in addition to being certified to teach any grade, K-8. Strong organizational, communication and interpersonal skills. Self-starter with overall ability to work independently and accurately. Strong computer and data entry skills including Word, Excel, Quickbooks Pro, Navision, Microsoft Office, Power Point, Photoshop, ACT Database, Time in a Box, Paychex Preview and other office software. Ability to work well with others and continually extend professional courtesy using multi-line phone system with high volume of calls. WORK EXPERIENCE:
Bergey Windpower Company, LLC – Norman, OK - Feb. 2009 to Sept. 2019 Shipping Coordinator – Responsibilities: Answering multi-line phone system. Providing freight quotes for our customers. Shipping Wind Turbines and parts all over the world. Preparing shipping documents properly and ensuring the shipping documents and labels were addressed correctly, Purchasing, Prepared production orders, closed Service Orders, Vendor relations, Accounts Payable and Receivable, Customer Service, inventory.
Frankoma Pottery – Sapulpa, OK - 2007-2008
Administrative Assistant – Responsibilities: Oversee all general office and customer service procedures. Responsible for all aspects of purchasing such as monitoring inventory, creating requisitions and ordering materials. Prepare invoices and perform bookkeeping functions when needed. Preparation of financial reports. Manage Human Resources. Edit and maintain website, prepare promotional materials for marketing and advertising. Maintain shipping records and answer company e-mails. Provide support to the company president. Schedule appointments, screen phone calls, proof and type professional correspondence and make travel arrangements. Maintain office equipment and large filing system. Distribute mail, relay messages.
ABITL Finishing – Tulsa, OK – 2005-2007
Administrative Office Manager – Responsibilities: Perform all A/P and A/R functions. Monthly financial reports, Profit & Loss, General Ledger. Reconcile bank accounts and petty cash. Invoice customers, receive payments and make collections calls. Inventory control, create requisitions and purchase orders. Purchasing of all materials and office supplies. Process expense reports. Manage Human Resources, Coordinate insurance and benefits programs. Prepare agendas and minutes for monthly meetings. Process bi-weekly payroll and keep track of employee time off. Manage office personnel and maintain accurate financial records. Prior to being promoted to Office Manager, I worked as their Administrative Assistant.
• Teaching Elementary School
• Multi-line phones
• Accounts Payable, Accounts Receivable
• Collections
• Payroll
• Vendor Relations
• Human Resources
• Inventory
• Purchasing Requisition, Purchase Orders
• Customer Service
• Invoicing
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Tulsa County Social Services – Tulsa, OK 2002 -2005 Secretary II – Responsibilities: Answering multi-line phone system and relaying messages. Keeping weekly time sheets and posting employee leave time. Preparing documents to send to payroll for processing. Maintain director’s schedule and make appointments as needed. Assist director in all aspects of her position’s responsibilities, including preparation of the yearly budget. Proofing and typing professional correspondence. Maintain and purge large filing system. Cross trained to work as front desk receptionist and assist in pharmacy or homeless shelter when needed. Performed all duties of bookkeeper/accountant (including A/P and A/R) in her long-term absence, in addition to performing my regular duties. Prepared Power Point presentations and created flyers with graphics for director’s special operational projects. Maintained all office equipment and requisitioned office supplies. Distributed mail and other various office functions.
Williams, Inc. – Polson Montana and Bend, Oregon1- 1996-2002 Office Manager, Williams Mountainside Rentals & Real Estate, Bend, OR (2001 – 2002) Responsibilities: General office management of vacation rental homes and Real Estate office. Supervise staff, answer multi-line phone system, customer service, maintain client/owner relations, make reservations. Inspect properties, set up Real Estate showings, type various correspondence, organize paperwork related to Real Estate closings, maintain account ledgers, post payments, balance cash and credit card transactions. Design, submit and proof weekly Real Estate advertisements for newspaper and other publications. Design property information flyers. Maintain and operate postage meter, order office supplies, organize and maintain filing system and various other office functions. Office Manager, Southshore Motel and Mini-Storage, Polson, MT (1996-2001) Motel Responsibilities: Customer Service, maintain guest relations, make reservations, check in/out guests, balance cash and credit card transactions, generate and check nightly audit reports. Communicate with housekeeping and maintenance, supervise staff. Self-Storage responsibilities: General office and front desk responsibilities such as customer service, answer multi-line phone, give and get detailed information from potential customers, rental of storage units, explanation of rental contracts, receive and post rental payments. Handle delinquent accounts, prepare for auctions of delinquent and abandoned units, generate weekly/monthly revenue reports, tract phone and walk-in traffic, sales of moving supplies, offer specials, maintain high occupancy percentage and other general office duties. Western Heights Public Schools, Noble Public Schools; and Shawnee Public Schools – 1983-1986 & 1990-1996
Taught all subjects to 1st, 3rd, 4th and 6th grade students. References available upon request.
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