Experience

*th Floor Complex Manager May **** – March 2021

New York Marriott Marquis New York, New York

Manage three outlets that encompass Food & Beverage that ranged from 500 – over 1,200 covers daily: Crossroads Restaurant, Crossroads Lounge, & Broadway Lounge

Assisted in cutting Beverage and increasing sales for Broadway & Crossroads Lounge

Updated EMC/MICROS systems for three outlets as well as in Banquets, and FreshBites

Restarted weekly one on ones with staff that helped build communication

Trained Team on Marriott Brand Standards

Implemented new systems for breaks, and cleaning standards for staff

Oversaw over 75 associates, including host, servers, food runners, barbacks, cooks, and bartenders

Closed Weekly payroll

Completed nightly ordering and Weekly PAR checks

Beverage & Food Talent Coach January 2017 – May 2019

W Hoboken, Marriott International Hoboken, New Jersey

Manage three departments that encompass Beverage & Food department: Banquets, In Room Dining and Mix Bar

Revamped In Room Dining menu which increased profit 2017: $69,766 – 2018: $144,692 107% increase

Responsible for beverage purchasing for B&F departments

Trained and held menu tastings for the new In Room Dining menu

Critiqued monthly department budgets; managing a total of $5.5 million in top line revenue

Assisted with developing the rules and language within B&F departments during the property transition to Union

Trained the team on Marriott BSA and implemented monthly roleplaying training and audits

Implemented PAR’s and requisitions to follow SRA standards

Food and Beverage Supervisor October 2015 – January 2017

Philadelphia Marriott Downtown, Marriott International Philadelphia, Pennsylvania

Oversaw 50 associates including hosts, servers, food runners, dining room attendants and bartenders covering three Food & Beverage Outlets

o13 Restaurant; 325 seat restaurant with Private Dining up to 100 guests

oGuest Room Dining covering 1,408 rooms

oCIRC Lounge; 100 seat Living Room Bar

Responsible for schedules, weekly payroll, and training across all outlets

Responsible for beverage inventory, pars, and ordering for all outlets

Developed fresh and unique promotions to drive top line revenue

Bartender, Server, Dining Room Attendant Jun 2007 - Oct 2015

Education

Temple University Philadelphia, Pennsylvania

Bachelors in Business Degree Earned: Still Attending

Skills/Certifications

EMC/Micros expert

ADACO/ HOTSHOP

ATLAS

CI/TY, ISAC

TIPS,CPR, Break Leadership Training

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