PAMELA T. CORNELISSE

Raleigh, NC 919-***-**** adj315@r.postjobfree.com

REGIONAL PROPERTY MANAGER

29+ years of experience in multifamily, real estate, and property management

Accomplished and goal-oriented with expertise at supervising residential and commercial properties. Repeated success growing company assets and portfolio with excellent management and leadership talents. Track record of experience adding value to properties by achieving and exceeding occupancy and profit goals. Adept at overseeing renovations, rehabilitations, and maintenance projects, directing multiple teams simultaneously across a region. Exceptional communications, problem resolution, and organizational skills.

Real Estate & Property Management

Lease Administration

Interpersonal Relations

Resident Retention

Real Estate Marketing / Sales

Contract Negotiations

Staff Training / Team Building

Customer Service / Satisfaction

PROFESSIONAL EXPERIENCE

Pinnacle Living, Raleigh, NC

Regional Property Manager, 2020

Held responsibility for managing three sites with a total of 586 apartments while implementing plans to achieve business goals and ensure asset quality. Provided oversight of property risk management, safety standards, and accounts; maintained effective communications with property managers, staff, vendors, and residents. Reviewed market comps, marketing positioning, lead reports, and relevant metrics to determine better strategies. Resolved escalated complaints, performed treasury/accounting tasks, and oversaw inspections.

Developed and delivered detailed status, financial, and operational reports, as well as proposed marketing and budget approaches to meet market demand -working closely with marketing and management teams.

RE CARROLL MANAGEMENT, Raleigh, NC

Regional Property Manager, 2018-2019

Assisted personnel across six communities with a total of 2,123 apartment homes by coordinating maintenance efforts, staff training, rental leasing activities, and administrative functions. Determined staffing needs and hired 11 associates in a six-month period. Solved staffing issues, which strengthened efficiency and performance.

Successfully transitioned and supported teams at various administrative levels, including maintenance and leasing work force.

Raised occupancy to an average of 86% -an increase of 8% in 30 days with a modern, top of the line properties.

BAINBRIDGE LAKE CRABTREE, Morrisville, NC

Lease Up Property Manager, 2017-2018

Devised and executed marketing strategies for a new construction/lease up property. Directed staff and lease agreements. Supervised 200 new apartments within a competitive market. Built interpersonal relationships with clients, property owners, and asset managers. Analyzed and reported variances, in addition to completing financial reports as needed.

Increased lease-up to reach 89% occupancy and 92% of rent outs in just nine months; succeeded among other profitable properties in the locality.

AMC, Raleigh, NC

Regional Property Manager, 2016-2017

Administered four properties and assets using various systems and procedures. Maximized property value and return on investment by consistently finding sources of revenues and reducing expenditures. Streamlined operations to minimize risks, as well as conducted regular inspections and managed maintenance operations. Achieved occupancy and net operating income (NOI) goals for new ownership.

Reached occupancy and net operating income (NOI) goals for new ownership; attained a 96.3% occupancy portfolio and saved money with an exceeding budget of 94%.

WAYPOINT RESIDENTIAL, Raleigh, NC

Regional Property Supervisor, 2016

Managed five properties with a total of 1,186 units, taking charge of operational and financial performance. Communicated with property managers, administrative personnel, and maintenance staff to confirm achievement of objectives. Monitored renovations and other projects while controlling expenses.

Attained 96.4% occupancy portfolio and 99.7% pre-leased rate, in addition to surpassing NOI aims by 5%.

Augmented portfolio revenue by 12% during renovation of an asset.

EPOCH RESIDENTIAL, Raleigh, NC

Regional Property Supervisor & Senior Property Manager, 2012-2016

Provided day-to-day property management and supervision within a geographic region. Oversaw properties consisting of 1,874 units. Directed and informed a variety of activities, including inspections, maintenance projects, and budgeting objectives. Resolved emergent issues in a timely and cost-effective manner. Grew business and improved customer service by leading cross-functional teams; obtained positive feedback/reviews as Senior Property Manager.

Ensured an occupancy rate of 94.3% throughout 2015; met and surpassed NOI goals and occupancy goals, which boosted profitability of properties.

Established procedures and practices to meet financial and operational objectives; managed and leased more than 1,200 homes to a wide-range clientele, from first-time owners to affluent renters.

Rented out 274 units in sub-market to exceed proforma and NOI targets, resulting in 96% lease rate of 11 properties in just 12 months.

ALTMAN MANAGEMENT COMPANIES, Raleigh, NC

Senior Property Manager, 2006-2012

Controlled property portfolio while carrying out accurate reporting and advertising to fill vacancies. Enforced policies and procedures and negotiated leases. Guaranteed safe, secure, and neat premises. Interacted with staff members, contractors, and tenants to solve conflicts/problems, respond to emergencies swiftly, and confirmed goals. Led smooth transition of staff from a property to another, significantly improving property management.

Guided a team of ambitious managers in achievement of 68% closing ratio in a highly competitive sub-market -over 1,200 apartments closed.

Administered three properties within Raleigh-Durham region and one in Chicago, attaining a 95% occupancy rate in 13 months.

Instructed and supervised a team managing properties, resulting in 85 to 92% of increased occupancy.

Additional Experience:

Leasing Queen for Full House Marketing, 2017, Wilmington, NC

Property Manager for Davis Development Co., 2004-2006, Raleigh, NC

Property Manager for Altman Management Companies, 2001-2004, Raleigh, NC

Property Manager for Cornerstone Realty Group, 1998-2001, Raleigh, NC

District Residential Sales Manager for CORT Furniture Rental, 1998, Raleigh, NC

Property Manager / Leasing Representative & Assistant Manager for TCRS, 1993-1997, Raleigh, NC

Leasing Agent for The Trestles Apartments, 1991-1995, Raleigh, NC

Assistant Manager-Welcome Center for Drucker & Falk, 1990-1991, Raleigh, NC

EDUCATION

Accounting Program, Wake Technical College, Raleigh, NC

Certified Apartment Manager (CAM) Designation (2013)

Certified Apartment Portfolio Supervisor (CAPS) Designation (2015)

HONORS & AWARDS

Maintenance Supervisor of the Year & Property of the Year, Gainesville Florida Apartment Association (2015)

Assistant Manager of the Year, Gainesville Florida Apartment Association (2015)

Property of the Year & Property Manager of the Year, Triangle Apartment Association (2014, 2005, 2008, 2003)

Recruiter of the Year (2002)

Contact this candidate