GWENDOLYN JONES
CCMA
Montgomery, AL *****
adj30a@r.postjobfree.com
Authorized to work in the US for any employer
Technical Support Representative
Kelly Services
August 2020 to Present
Help Apple customers with their issues pertaining to accounts, devices or services. CCMA
Taylor Internal Medicine - Montgomery, AL
May 2020 to June 2020
Internship at the doctor office with duties of checking patients in/out. Input patient information into system. Get patient vitals. Prepare patient to be seen by doctor.
CSR - Customer Service Representative
Sykes Enterprises, Incorporated
April 2019 to January 2020
Helping Bank of America’s customers with their account Security Officer
Dynamic Security, Inc.
March 2019 to August 2019
Operate at required post, monitoring cameras and checking vehicles that enters and exit premises. Sales Associate
Dollar General - Montgomery, AL
December 2016 to June 2018
Open and close store, run register, stock merchandise and greet and help all customers. Customer Service Representative
Ask Telemarketing - Montgomery, AL
January 2015 to July 2016
Answer calls and help customers with their accounts from the product they ordered. Skills Used
Great communication and computer skills
WORK EXPERIENCE
Mail Handler(Casual)
USPS - Montgomery, AL
August 2015 to January 2016
Load crates of mail to its designated area by zip code to be put out for delivery. Administration Assistant
Dependable Autos - Montgomery, AL
October 2013 to September 2015
File all paperwork, prepare ads and promotions, assist with customers. Supply Specialist
Army National Guard - Centreville, AL
March 2008 to June 2012
• Maintained the supply inventory which included receiving, inspecting, loading, unloading and storing goods for the company.
• Trained up to 5 employees on proper utilization of inventory management system which tracked installation of supplies/ equipment.
• Issued and received small arms as well as secured and controlled weapons and ammunition in security areas.
• Scheduled and performed preventive and organizational maintenance on weapons. Certification in CCMA
Jes Health Services - Montgomery, AL
March 2020 to June 2020
Certificate in Human Resource Management
University of Phoenix-Online Campus
September 2017 to June 2018
High school or equivalent
Carver High School - Montgomery, AL
2004 to 2008
• Microsoft Office (10+ years)
• Customer Service (5 years)
• Warehouse (7 years)
• Receptionist (2 years)
• Office Administration (2 years)
• Word
• Security
EDUCATION
SKILLS
• Excel
• Stocking
• Cash Handling
• Typing
• Administrative Assistant
• Data Entry
• MS Office
• Microsoft Excel
• Telemarketing
• Human Resources
• Computer Skills
• Computer Operation
• Medical Office Experience (Less than 1 year)
• Medical Terminology (Less than 1 year)
• Experience Administering Injections
• Vital Signs
• Phlebotomy
• EMR Systems
• Venipuncture
• Driving
• Vital Signs Experience
• Patient Care
• Medical Scheduling
• Medical Records
• Triage
• Clerical experience
Branch: Army National Guard
Service Country: United States
Rank: E4
March 2008 to June 2012
Certified Medical Assistant (AAMA)
May 2020 to May 2022
Certified Phlebotomy Technician (CPT)
May 2020 to May 2022
Certified EKG Technician
May 2020 to May 2022
MILITARY SERVICE
CERTIFICATIONS AND LICENSES
BLS for Healthcare Providers (CPR and AED)
May 2020 to May 2022
First Aid Certification