Mark A. Landry

Home: 301-***-**** Work: 240-***-**** ~ adj2y9@r.postjobfree.com

~Active Top Secret /SCI /CI Polygraph Clearance~

Education, Training, Curriculum Development, Customer Service,

Information Technology, Program and Project Management

Instructional System Design, DoD Policy Implementation, Requirements Management

Proactive and dynamic Training Developer with 25 years of Podium Instructions, Technical Curriculum Development, and Instructional Systems Design. Successfully, design and develop training modules with COTS/GOTS software for The National Security Agency (NSA). Lead trainer for the Department of Defense (DoD) and its intelligence components, The Joint Military Services, Army National Guard & Reserves. Over 20 years of achievement with information technology, the Defense Readiness and Reporting Systems (DRRS), Joint-Training Information Management System (JTIMS). Lead Customer Service Manager providing quality service to both internal and external shareholders. Detailed oriented and resourceful systems acquisition portfolio/requirements manager for the DoD, National Geospatial Intelligence Agency (NGA) and the Joint IED Defeat Organization (JIEDDO). Highly skilled Technical writer and editor. Requirements leader on the Joint Doctrine, Operations Training Materiel Leadership Personnel and Facilities (DOTMLPPF) supporting Agile Scrum and Waterfall requirements. Master trainer and briefer for NGA, the National Guard and Reserves in 50 States and 4 U.S. territories. Maintained a solid record of performance with NGA the Army Training and Doctrine Command (TRADOC) for IT management training. Conducted synchronous, asynchronous instruction and guidance to develop technical training templates for the National Guard Video Teleconferencing Classrooms. Conducted personnel training using Blackboard, eChirp, iVideo, Defense Connect Online (DCO).

Core Competencies

Podium Instructor

Blackboard Instructor

Storyboard/Storyline development

ORACLE DBA Instructor

Customer Service Manager

DoD IT Technical Writer

Performance & Process Review

US Army Curriculum Developer

Adult Education

System Engineering

Briefing, Facilitation, Writing, Staffing

Agile Scrum/Waterfall Implementation/Testing

PROFESSIONAL EXPERIENCE

MOSAIC Technologies 11/2020 to Present

Key Achievements:

Provide Leadership and support to NSA and government customer in developing synchronous, asynchronous training courses

Consult with Stakeholders to gather requirements and document concepts, processes, work tasks and related subject matters

Organize complex information into hierarchies, flows. Taxonomies to clearly convey information to learners

Develop learning solutions documentation, Including Sprint Plans, Storyboards, Storyline, jobs aids and design training curriculum

Draft scripts, narration, text and media components, video, images, interactive animation elements into the learning products

Create learning modules with COTS/GOTS software, Camtasia, Captivate, Articulate, and Blackboard

Develop interactive technologies to increase learner’s engagement

H2M Group/ManTech 12/2014 to 03/2020

National Geospatial-Intelligence Agency: GEOINT Technical Trainer

(5 Years Podium Instruction)

Key Achievements:

Counterintelligence Writing, Briefing and Editing- Serve as Subject Matter Expert (SME) for GEOINT curriculum development, Instruction, and Maintenance. Monitor Intelligence Community current requirements and deliver intelligence training to NGA Analyst and Sourcing personnel. Serve as instructor for the New Employee Orientation Seminar (NEOS) Onboarding Program. Provide classroom instruction designed to welcome new employees and introduce them to NGA culture and core values, while providing insight into NGA mission, vision, and strategic partnerships.

H2M Group/ManTech

NGA: GEOINT Technical Trainer (Continue)

Lead Instructor for Intelligence curriculum for Fundamentals of NGA Intelligence Writing. Intermediate and Advanced Intelligence Writing.

Develop and Lead Fundamentals of NGA Intelligence Briefing, Intermediate, and Advanced Briefing.

Lead Instructor for Facilitate Reviewing and Editing NGA Intelligence Reports

Thinking Visually instructor training Analyst to understand data to develop a better analytic image

NEOS duties included producing technical documentation and document templates utilizing Microsoft Word, PowerPoint, Excel and Visio

Develop Technical documentation for training new employees on PeopleSoft time and attendance application

Jelani Consulting 05/2013 to 12/2016 ORACLE Database Instructor:

(Adjunct: Podium Instruction)

Key Achievements:

Develop technical training documentation Standard Operating Procedures (SOP) for Red hat Linux 5.1.5.4, SQL Table Creation, Network and Security access, Oracle Database Structure, Database Migration, Cold & Hot backup RMAN

Technical Instructor ORACLE 11gR1 rational database management system (RDBMS) Architecture, application implementation, environment setup. Using Oracle SQL *Plus, SQL, PL/SQL Oracle 10g and 11g Red Hat Linux 5.1,5.4 and Virtual machine ORACLE VM Virtual box 4.2.6

Landmark Technology 08/2012 to 05/2014

Joint Improvised Explosive Device Defeat Organization JIEDDO Requirements Division SOCOM/ SOF/ Program Manager (AO): Managed the weapons and information systems acquisition portfolios and Counter-IED requirements supporting the U.S. Special Operations Command (USSOCOM), Special Operation Forces (SOF), and the Afghanistan National Security Forces (ANSF). Managed and provided customer service support and expertise to DoD, IC, and US government partners. Collaborated with web developers to write and publish manuals, pamphlets, guides and FAQ’s. Reviewed, submitted and tracked portfolio Defeat-the Device CONOP requirements through the Joint Capabilities Development Process (JCDP) and Joint Capability Approval and Acquisition Management Board. Provided subject matter expertise on the national security structure, e.g., DoD, IC, and other US Government agencies.

Key Achievements:

Received JIEDDO Director “outstanding performer” review for the superb management of the SOCOM portfolio including technical requirements, urgent needs and funding

Developed technical Quad Charts documents for tracking staff actions for over 110 active sensor and C-IEDs requirements were deployed on time

Precisely identified critical operational needs and JIEDDO funding to support the Navy Water-Borne IED sensor detection capabilities to meet its force protection objectives

Expertly facilitated all phases of the JIEDDO Planning, Programming, Budgeting and Execution Process, General Fund Enterprise Business System (GFEBS), and the Joint IED Defeat Capability Approval and Acquisition Management Process (JCAAMP)

Provided oversight for all major tasks, meetings, request for information and process management through the JIEDDO C-IED Capability Framework

Project Manager for the C-IED Capabilities Investment Portfolio--provided both routine an on-demand analysis in support of JIEDDO’s leadership and the Requirements Division

Science Application International Corporation (SAIC) 08/2008 to 07/2012 (4 years Podium Instruction)

Senior Program Analyst Advanced Information Technology Reserve Component Automated System (RCAS): Provided direct Program Management support to the Army National Guard Bureau, Reserves, the Joint Forces Headquarters and Reserve Administrators with RCAS Mobilization Planning Data Viewer (MPDV) to meet Troop Deployment requirements. Created, refined, updated and maintained the MPDV curriculum and implementation processes to ensure alignment of the Guard and Reserves mission strategy. Optimized TRADOC training resources to meet the army’s DRRS for troop’s deployment. Provided customer service expertise with the development and deployment of the Army Program Executive Office Enterprise Information System PEO-EIS implement processes to ensure alignment of the Guard and Reserve mission, strategy, information management, and mobilization policies for all 50 States and 4 Territories.

Work with RCAS developer and programmer on Agile Scrum and Waterfall system design to implement new army statutory requirements for Retirement Points Accounting Management (RPAM) application course.

Key Achievements:

Effectively delivered on-site technical MPDV IT solution training to over 3000 Military and civilian personnel at 120 Army Guard and Reserve sites in the United States and overseas

Perform Senior level customer service support to initiate and implement the Army Senior leadership demands to link soldier deployment readiness and resources to mobility plans

National Guard Bureau curriculum specialist integrating the MPDV seven mobilization modules necessary for soldiers’ wartime deployments. Received outstanding training service award from District of Columbia, Georgia, Hawaii, Montana, Maine, North and South Dakota North and South Carolina, California, Nevada, Pennsylvania, Puerto Rico, Maryland, Virginia, Texas Guard and Reserve Units Commanders

Delivered first-ever Train-the-Trainer deployment workforce implementation plan designed to recruit, train and retain Army personnel skilled in the Soldier Readiness Process and the Army Training Management Systems

Developed the Army adult education technical documents by interpreting the software engineers’ maintenance drawings and operational procedures requirements for implementing onsite MPDV 4 on 1 laptop server configuration virtual classroom training.

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Prior Podium Instruction Experience(22 Years): Cooperative Instructor and Teacher for Hawaii Public Schools (3years Podium Instruction); Adjunct English/Instructor Colleges of Southern Maryland; Special Education Case Manager for Charles County Public Schools,(2 years Podium Instruction); English Literature/Writing Teacher Archbishop Carroll High School(5 years Podium Instruction); Computer Learning Center Administrator and Teacher (6 year Podium Instruction); District of Columbia Public Schools(2 years Podium Instruction); Prince George, Adult Education Teacher (3 years Podium Instruction); Instructor for Charles Drew Post Medical Program, Los Angeles California (1 year Podium Instruction).

Computer Proficiencies: Sprint Plan, Curriculum Inventory, Storyboard/Storyline, Blackboard,

Oracle SQL *Plus, SQL, PL/SQL Oracle 10g and 11g Red Hat Linux 5.1,5.4 MS Office: Word, Excel, Outlook, PowerPoint, Project, Access, Visio, eChirp, iVideo, blogs, e-forum SharePoint, SIPRNET, NIPRNET, Defense Connect Online (DCO), NetMeeting JIEDDO & C-IED Intranet and DoD Portal, Army AKO, SCORM

Education and Credentials

Bachelor of Arts, English

California State University, Dominguez Hills, Carson, California

B.S., Sociology

California State University, Dominguez Hills, Carson, California

Master of Science, Educational Leadership

Troy University, Troy Alabama

Master Teachers Certification

University of Hawaii, Manoa

Masters Certificate Project Management Capstone

Villanova University, Pennsylvania, May 2013

Oracle Certification

1Z0-051 oracle Database 11g: SQL Fundamentals I

Federal Deposit Insurance Corporation - Information Technology Infrastructure Library (ITIL)

v3 Foundation

Certificate Microsoft Window Server MS 2273 Certificate, Knowlogy

National Guard Professional Education Center (PEC) - Distributive Training Technology Project (DTTP) Certificate

National Guard Bureau - Advanced Executive Training Certified Professional in Learning and Performance (CPLP)

National Guard Bureau- Analysis, Design, Development, Implementation, and Evaluation (ADDIE) Training Certification

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