Nicole Colunga
Ponchatoula, LA *****
*********@*****.***
Professional Experience
Women’s Cancer Care (2019- 2020)
Patricia Braly, MD
Office Administrator
Day- to- day responsibilities include but are not limited to:
Responsible for protocols and procedures
Conducted “Chemo School,” to educate patients on upcoming procedures
Contacted/Scheduled/Coordinated with multiple physicians, specialties, and patients
Maintained Calendars for both the practice and clinicians. Resume Scribe (2018- 2019)
Office Administrator
Day- to- day responsibilities include reporting directly to company founder regarding operational and support matters. Also responsible for ensuring all policies, procedures and practices are up to date and adhered to:
Review all company contracts and insurance agreements.
Assisted company President with special projects and events.
Responsible for coordinating inside/outside product evangelist sales activity.
Maintained company’s database and social media presence. Sonora Dentist (2018-2019)
Sterilization Technician
Day- to- day responsibilities include reporting directly to Senior Dentists while providing overall support to health care professionals and office.
Operating and monitoring steam autoclaves, sonic washers, and other sterilizing equipment.
Cleaning sterilizing equipment.
Organizing surgical instrument trays.
Recording sterilizer test results.
Stocking and inventorying crash carts
OfficeWorks, Inc. (2013- 2018)
Front Office Medical Assistant Day- to- day responsibilities include reporting directly to Office Manager and providing medical front- office support services; including, greeting/checking- in/checking- out new patients.
Responsible for answering incoming calls and dispatching to appropriate professional
Responsible for collecting co- play and documenting.
Verified insurance and sought authorizations.
Med3000/Seaview IPA
Health Services Administrative Assistant (2008 – 2012) Day- to- day responsibilities include reporting directly to providing administrative support for Medical Director and Director of Health Services; while attending Quality Improvement Committee meetings and Utilization Committee meetings.
Managed all meeting documentation throughout the year for health plan audit purposes.
Prepared all Medical Director correspondence pertaining but not limited to physician disciplinary actions and contracting issues.
Obtained various reports and documentation pertaining to specific meetings supporting multiple agencies and hospitals in California and Illinois. Education and Certifications
Ventura College Medical Assistant Certification, 2001 (Front & Back Office)
Basic First Aid Certification
CPR Certification
OSHA Medical Sterilization Certification
HIPPA Certification
Software
Microsoft Office: Word, Excel, PowerPoint
AdvancedMD, Epic
References
Available upon request