Air Force, Manager, Computer, Forklift

Frank Ripley

* ********* *****, ******** **. 910-***-****

*********@*****.***

PROFILE:

I am a Veteran of Military Service who has worked in both the Public and Private Sector since my discharge. I have held a variety of positions where I have learned and adapted to new technology and methods. I am proficient in the use of Business and Government software to include MS Office, PCOM and GO-81.

EXPERIENCE:

Lowes Home Improvment, Anderson SC — 2020-present

Utilize forklift, pallet jacks and hand dolly and other hand tools to unload freight shipment trailers from our Regional Distribution Center within the established time limit.

Stock retail sales space with freight received. Place items in overhead storage when retail space is full. Down stock retail items when there is space on the sales floor.

Use forklift to pull large items from overhead storage for sales employees.

Keep area clean and free of safety hazards that result from confined space and other hazards.

Claim Specialist, Social Security Administration, Anderson SC — 2016-2020

Conduct face to face and telephone interviews with the general public to explain Social Security Benefits, Supplemental Security Benefits and take applications for benefits.

Perform final adjudication of Initial Claims, Reconsiderations, and Administrative Law Judge decisions; evaluate and determine non-medical eligibility for benefits.

Hand selected to assist two field offices that had fallen behind the processing goals for a variety of workloads including initial claims, appeals and post entitlement actions.

Claim Specialist, Social Security Administration, Wilmington, NC — 2007-2016

Performed face to face and telephone interviews to record and process post entitlement actions to include address and direct deposit, living arrangement, income and resource

In take disability and supplemental security income applications; record allegations verify allegations, evaluate and determine acceptability of proofs submitted for claim

Selected by District Manager to train newly assigned Service Representative and Claim Specialist; conduct and monitor training as well as maintain my own workloads

Assistant District Manager, TCI Tires, Wilmington NC — 2006-2007

Directed day to day activities of service department personnel

Maintained inventory of tires, wheels, and recaps to meet the needs of our customers.

Used AS 400 and MS Office to ship tires and wheels for recapping and refurbishment

Penske Truck Leasing, Service Department Supervisor — 2005-2006

Supervised service department of three technicians who maintained rental trucks, customer owned trucks and leased equipment; awarded safety supervisor of year

Corrected long standing deficiency in inventory management utilizing a bar coding system that enabled technicians too quickly and easily charge out parts used.

Coordinate the repair and servicing with Corporate Lease Customers.

Film Processing Technician, Accurate X Ray, Lake Worth FL — 2004-2005

Performed preventative maintenance servicing of medical file processing equipment; coordinated cleaning, chemical delivery and file delivery to customers locations.

Diagnosed and repaired file processor malfunctions and made repairs to prevent or limit down time experienced by our customers.

Senior Non-Commissioned Officer, United States Air Force, Worldwide 1983 to 2004 Directed the operations of C-130 Aircraft Unit operating in multiple locations worldwide in support of national security objective; seven combat tours completed.

Oversaw the Quality Control Program for the entire unit; evaluated each quality control evaluation and report, looked for trends and took corrective actions.

Selected for Special Duty as Unit First Sergeant; responsible for the health moral and welfare of the enlisted force; adviser to unit commander; won first sergeant of year.

EDUCATION:

American Intercontinental University, Bachelor of Business Administration

Community College of the Air Force, Associate Degree, Aerospace Systems

SKILLS:

Proficient in the use of standard office equipment and business software, Leadership, Supervision, Customer Service, Concise Communication, protection of personal information.

Contact this candidate