Sravika Komat Sr. Quality Analyst

adj1uv@r.postjobfree.com

469-***-****

PROFESSIONAL SUMMARY

Over 7+ years of experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web-based applications.

Excellent experience in preparing Test Plans, Test Scripts, Test Cases, and Test Data.

Review requirements documentation to identify the priority and impact of test cases.

Strong skills in System Development Life Cycle (SDLC) concepts, CMM, and QA Life Cycle methodology.

Responsible for designing and implementing new features and functionality, establishing and guiding the website’s architecture,

Experience in working as an SME for PEGA Upgrades from Pega 7.1 to Pega 7.4 and Pega 8.1 to improve the performance of the application as well as improve User experience.

Excellent experience in manual testing and automated testing using tools like Quality Center, Quick Test Professional, and Clear Quest.

Proficiency in SAFE Agile with Program Implement (PI) Planning with face-to-face events with Business teams.

Extensive experience in running various kinds of tests such as Unit, Functional, Regression, Integration, System, End to End, Performance, Load, Stress, Backend, and Client/Server Applications.

Excellent experience in working with various databases like Oracle and SQLSERVER.

Strong ability to implement all established quality assurance methods.

Expertise in Analysis of Requirement documents, Design documents & Business Rules.

Very Good experience in using Automated Tool Quality Center in Client-Server, Web-Based, and Database Applications.

Experience in writing SQL queries for back end testing and validation of data.

Identifying defects and conducting root cause analysis of the issues discovered.

Collaborate with product owners to understand user stories and use cases to formulate test approaches, write test plans, and effectively analyze outcomes.

Performed UAT Testing before releasing the code to production to check the changes done right before being used by end users.

Expertise in Black Box testing and White Box testing.

Strong Analytical and Problem-Solving skills. Quick learner of new software/tools, self-starter, can work independently and in a team.

Develop strategies to automate tests for maximum efficiency and coverage, then write and maintain test scripts using Selenium or similar tools.

Strong organizational and communication skills, both verbal and written.

Education: Master’s in Computer Science

University: Alabama A & M University

CERTIFICATION: SAFe 4 Practitioner Certification.

TECHNICAL SKILLS

Methodologies

SDLC-Waterfall, Agile-Scrum, Scrum/Waterfall Hybrid, Scrum/Kanban Hybrid, Scaled Agile Framework.

Platforms

PEGA, JAVA

Project Management

Rally, JIRA, HP ALM, MS Project, MS SharePoint

IDE

Eclipse, MS Visual Studio, Android Studio, Selenium.

Automation Tools:

HP QTP/UFT, Selenium, Soap UI, Simplified QA.

Database

SQL, Oracle 11g/12c, SQL Server, PL/SQL, TOAD, Mainframes.

Data Warehousing

Data Modeling, Data Marts, Data Mapping, OLTP, OLAP, ETL

Testing Tools

Postman, SOAP UI, Selenium IDE/RC/WebDriver/GRID, TestNG, Cucumber, Quick Test Pro (QTP), Test Link, Test Manager, Junit.

Defect Tracking

JIRA, HP ALM, Rational clear quest, Clear Quest, TFS.

Technologies

J2EE, JDBC, Servlets, JSP, SOAP/REST Web Services.

Operating Systems

Windows 7, Windows 10, Mac OS

Web Development

XML, REST, SOAP

Miscellaneous

MS Excel, MS Word, GoToMeeting, Zoom.

PROFESSIONAL WORK EXPERIENCE

Anthem Inc., Norfolk, VA, USA Apr 2019 – Present

Software Quality Assurance Engineer

Project:

CIW is to have a common intake of 100% of claims volume flowing into prime. CIW is a common component for intake and Task allocation and processing interface for operational users as part of the migration. The scope is to intake claims with members from WGS kernel systems.

Responsibilities:

Prepared detailed test cases by understanding the business logic and user requirements for testing.

Worked on various CICS screens to perform testing effectively.

Performed manual testing, considering the baseline of developed test plan and test cases considering both positive and negative scenarios.

Validating the application over the Mainframes.

Writing a test file by Creating the structure.

Initializing the test case with whatever user creation or configuration needs to be done

For unit tests used Test doubles, in order to make that we're in control of dependencies, down to the lines-of-code level.

Tracked and verified production defects and enhancements in JIRA during product upgrades.

Research and document bug reports following agreed-upon processes immediately upon discovery of a quality problem.

Verify the site still loads and putting it together.

Developed and executed test cases in Version One Tool and log defects in Jira Tool.

In Scrum Team, involved in daily stand-up meetings, planning, review, and retrospective meetings.

Performed testing on Mainframes environment for online (CICS) & batch (JCL) transactions schedule.

Use risk-driven techniques to develop, maintain, and execute automated test suites for various Software Cafeteria products, i.e., perform automated dynamic testing.

Creating scenarios and test data for Unit Testing, Integration Testing, Regression Testing, and System Testing.

Tracked the status of defects, provided a status report during daily meetings and Communicated with the project management team and QA Lead to resolve defects.

Review requirements, specifications, user documentation, help files, and other project documentation to assure the quality of the products and tests to be developed.

Environment: Selenium 2.4, Agile, Eclipse, Windows NT/7, Java, XML, HTML, JSP, Java Script, MS SQL, DB2, Toad, Teradata, Oracle 11g, SQL Server 2008, Jira, MS Visio, MS Office, SQL, Microsoft Visual Studio, Oracle, SOAP UI, Mainframes.

Anthem Inc., Norfolk, VA, USA Sep 2017 – Mar 2019

QA Manual and Automation Testing

Project:

GBD Compass is an Application that serves the Government Business Division, which helps Medicare and Medicaid health care plans. NCC is a Call center that uses GBD Compass as their front-end Application to help members of different States with their Health Care plans. GBD Compass creates and serves end-to-end requests of the members with their Medical plans.

Responsibilities:

The testing team accurately estimates the work done and worked in the Production Support team to rapidly resolve the end-users' issues and push the latest tested code.

Experience in Serving as a Hybrid tester when required by the team to accommodate fast-moving release schedules.

Expertise in back end testing and writing SQL queries, Joins, Procedures using Oracle and SQL Server.

Working with services, dependency injection, and the service container.

Worked on Unit tests which are designed for confirming functions and classes.

Successfully lead the team with capturing ATTD Scenarios for a user story to determine which scenarios the team is looking for to Develop and Test before sending the changes for Approval, which reduced the number of defects in a code.

Automation scripting experience in Intranet/Internet applications using Selenium Web Driver and SOAPUI.

Assisting other team QA Analysts in creating Automation Scripts to achieve nth sprint Automation testing.

Expertise in Agile and Kanban methodologies as required by each Scrum Team as each scrum team works differently based on their scheduled Time Frame for Releases.

Worked as a lead for Projects such as Dual Markets Implementation, FL Medicare, and Medicaid Implementation involving different Scrum teams.

Expertise in Understanding and Analyzing Test Requirements, Tracking changes, and maintenance of Test Requirements.

Experience in logging defects using JIRA performed defect tracking and reporting.

Developing and executing a Manual test plan to test SOAP and API Web Services utilized by Application to pull in data from Multiple Services.

Experienced in PI planning to plan and accommodate upcoming Sprint work for all the team members and working closely with the Performance Testing team.

Acted as an SME for Knowledge Transfer to Cross Application teams and new QA Analysts.

Environment: PEGA, Facets, MS Visio, MS Office, SQL, Microsoft Visual Studio, Oracle, SOAP UI. Selenium 2.4, Agile, Windows NT/7, Java, XML, MS SQL, DB2, Toad, SQL Server 2008, Jira, MS Office, SQL, Microsoft Visual Studio, Oracle, SOAP UI.

Fortune Minds, Frisco, TX Oct 2016 – July 2017

Quality Analyst

Project:

Provide lifecycle management of automated testing projects on software and large database applications using QTP and various monitoring and scripting tools. This project involves E2E Functional as well as performance testing.

Responsibilities:

Develops and maintains applications and databases by evaluating client needs; analyzing requirements.

Confirms program operation by conducting tests; modifying program sequence and codes.

Arranges project requirements in programming sequence by analyzing requirements; preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.

Executing functional and regression test suites.

Prepared positive & negative test scenarios, test metrics, test cases, traceability matrix, and test data, executed test cases, reported defects, tracking them to closure, and Documented Test Results, and communicated.

Involved in testing REST, SOAP Web Services, and XML with tool SOAP UI to locate WSDL file on the internet, create Test cases, run them, do load testing, security testing.

Performing System Integration Testing on all the modules and running end-to-end tests on the application.

Using Swagger and SOAP UI to test API Web Services and SOA services to test if they are pulling the accurate data as per the requirement.

Tests against the application to verify and validate the application.

Executed Test cases in both manual and automation to verify actual results against expected results.

Created & Maintained Automation Selenium Scripts for the Scrum Stories.

Experience in creating bug reports and track issues.

Run tests by using Selenium remote control in different browsers.

Worked on system/regression testing efforts as needed.

Responsible for developing Automation Framework, Automation Test Plan and Test Scripts.

Ensure that the application is error-free and it is working.

Tested application compatibility for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.

Designed and developed a test suite in the testing phase.

Environment: Web Application, Postman, MS Office, SQL, Oracle, SOAP UI, Microsoft Visual Studio, Oracle, SOAP UI, Selenium IDE, Selenium Web, Selenium WebDriver API, Agile, Eclipse, SQL Server, SOAP UI.

Juniper networks, Westford, MA Sep 2015 - Oct 2016

QA Engineer

Project:

The Application provides the customer with features like file upload, profile download, activity download, reports, campaign, template deployment, and scheduling emails to customers.

Responsibilities:

Responsible for developing system test plans, ensuring that software quality assurance (SQA) standards are met, and validate that business goals are accomplished.

Participated in meetings with users, Business analysts in understanding the business requirements and analyzed User Stories for different instances.

Involved in peer test case reviews, escalations, defect tracking, and reporting.

Reviewed User Requirements and Design documents to develop Test Cases.

Defined the test criteria and project schedules and baselined the Test Plan with project meetings and walkthroughs.

Developed Test cases using technical and functional requirement specifications of the application.

Preparation of Test Strategy, Test Plan and QA Development plan, Resource and Effort estimation.

Responsible for validating the web services' functionalities, including the offers system and orders using SOAPUI over HTTP.

Responsible for website user interface and call handling test cases along with agent scripting.

Primarily responsible for overall Functionality Testing, White Box testing, Black box Testing, System Testing, and primary point of contact for User Acceptance Testing.

Coordinated with Developers for critical bug fixes and involved in retesting issues in a timely fashion.

Involved in Complete Software Development Lifecycle Experience (SDLC) from Business Analysis to Development, Testing, Deployment, and Documentation.

Participated in daily standups and scheduled meetings as required.

Environment: Web Application, MS Office, SQL, Oracle, SOAP UI, Microsoft Visual Studio, Oracle, SOAP UI, Selenium IDE, Selenium Web, Driver, Agile, Eclipse, Windows NT/7, SQL Server, Oracle, SOAP UI.

BenchMark Computer Solutions Feb 2013 - Nov 2014

Hyderabad, India

Software QA Analyst

Project:

BenchMark is comprised of several businesses that serve a variety of markets in software industry. This project was to develop and test company e-Commerce website for one of its client to take care of the business transaction processing –orders, shipment, billing, categories, shopping cart, users etc.

Responsibilities:

Prepared Test Plan, Test Cases, and Test Procedures using Business requirements documented Functional requirements document of the system.

Understand the application requirements and system design.

Prepare Test case data needs before developing the Test cases.

Involved in performing Functionality testing, Validation testing, Negative and Positive testing, Integration testing, testing manually on the first release of the application.

All the test scenarios that have been satisfied with the functionality are moved to automation testing.

Developed and maintained automated regression test cases in Selenium using Java programming language.

Used Selenium IDE for Open source web testing.

Generated the SQL Queries to retrieve the data from databases for validation testing.

Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 7/Vista/ XP) compatibility testing in the virtual machine environment .

Execute automated Selenium scripts and reproduced failures manually.

Test web sites for functionality, GUI, usability, navigation, browser, and OS compatibility

Analyzing the logs and escalate the issues to Developers.

Ran batch files for efficient use of scripts and time.

Prioritized and reported defects using the Defect Tracking tool JIRA.

Responsible for providing the status updates to the team daily.

Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts.

Participated in a daily status meeting, Coordinated with the developers and Business Analysts to resolve the defects and close them.

Environment: Selenium 2.7, Eclipse, JIRA, MySQL, Oracle, Java, JIRA, Web Application, MS Office, SQL, Oracle, SOAP UI, Microsoft Visual Studio, Agile, Eclipse, SQL Server, SQL, Postman.

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