UX/UI Designer Volunteer

KHUSHBOO PANCHAL

UX/UI Designer and Researcher

adj1ti@r.postjobfree.com 510-***-**** Fremont, California https://www.linkedin.com/in/khushboo-panchal/ https://khushboopanchal.me/ https://www.behance.net/khushboopanchal SUMMARY

UX/UI Designer and Researcher experienced in conducting Qualitative research and translating the data to Wireframes, Prototypes, Interactive and Responsive Design, implementing WCAG guidelines for Accessible Designs. Created delightful interfaces while collaborating with designers, developers, & stakeholders in a cross-functional work setting. EDUCATION

MA in Human-Computer Interaction

SUNY Oswego, NY, Dec 2019 (GPA: 3.69)

BS in Computer Science

GTU, India, Jan 2014

PUBLICATION AND PRESENTATION

Panchal, K., Ray, K. and Schofield, D.,

Cultural Impact on Website Design: A

Study in India and USA, American Journal

of Humanities and Social Sciences

Research (AJHSSR), 4(5), 2019, pp-19-24.

Ray, K., Reynolds A., Panchal, K., (2019).

Virtual Mindfulness: Using Virtual Reality

to Induce a State of Mindfulness. NYCWiC

2019, Lake George, NY.

AWARDS AND LEADERSHIP

Winner in “Grand Makeathon Challenge

2019” at SUNY Oswego

Semi-Finalist in “Compete NY 2019” at

Syracuse University

President for College Loops by Girls Who

Code – Aug 2019-Dec 2019

SKILLS

Research/Design

Qualitative Research, Survey Study,

User Interviews, Usability Testing,

Wireframing, Prototyping, Information

Architecture, ADA Compliance,

Responsive Web Design

Tools

Adobe XD, Figma, Sketch, Miro, Balsamiq,

UserTesting.com, Hotjar, Gazepoint,

Qualtrics, Photoshop

Programming

HTML/CSS, JavaScript, WCAG 2.0/2.1 AA,

AMP, Bootstrap, Git

WORK EXPERIENCE

UX/UI Designer • Impact Scientist • Sept 2020 - Present

• Working on UX redesign - user workflows, information architecture, wireframes, prototypes and implementing WCAG 2.2 AA guidelines in the design

• Create research roadmap, conduct usability tests, then turn them into actionable and impactful reports that help make user-centric decisions

• Collaborating with development team on design deliverables UX/UI Designer • Wonsulting Project, San Francisco • Jul 2020 – Sept 2020

• Worked on redesigning a website for a small business focused on women empowerment

• Conducted user research, in-depth interviews, and qualitative research to uncover the needs of product development

• Created designs that resulted in increased system usability scale to 81 from 35 UX Research Assistant • SUNY Oswego, New York • Aug 2019 – Dec 2019

• Awarded Student Research Fund for surveying over 500+ international participants using MTurk for an anthropology study in e-commerce web designs. Survey analysis was published in AJHSSR journal

• Guided students for their research studies in Virtual Reality and manage VR lab inventory to make sure the research has all the latest technologies

• Effectively trained class of 50 students to perform user testing with eye-tracker Web Designer • Milestone Inc., India • Mar 2015 – Feb 2017

• Completed over 100 scalable hospitality management web projects

• Delivered ADA-compliant projects with 100% accuracy and performed graceful degradation regarding browser compatibility

Web Designer • Euphoria Technologies, India • June 2014 – Feb 2015

• Actively took part in client communication and achieved 95% customer satisfaction in meeting the deadlines and deliverables

PROJECTS

UX Designer Lead • Smartron, SUNY Oswego, NY • Jan 2019 – May 2019

• Collaborated cross-functionally with stakeholders, developers and engineering team by delivering detailed wireframes, user flows, and other artifacts and refined as needed during project sprints

• Conducted usability testing using Qualtrics Software for surveying the overall system usability

• Increased customer satisfaction to 83% by generating data visualization from reports of student results rendered on app

UX Designer and Researcher • Positive Vibes, SUNY Oswego, NY • Jan 2019 – May 2019

• Developed a mobile app prototype for mental health screening following best practices regarding user experience, user interface, and visual hierarchy.

• Achieved 87% perceived usability by conducting user interviews, personas, developing high fidelity prototype & user testing

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