P R O F I L E
Highly skilled personnel in fields of Administration and Marketing
with varied experience in Customer Service, Call Center environment and in the Retail industry. Flexible and adaptive to new ideas and concepts also good in developing innovative and creative solutions to problems. I work well on my own initiative and can demonstrate high levels of motivation required to meet the tightest deadlines even under pressure, with a strong ability to perform effectively. ADMINISTRATIVE ASSISTANT
Canaan College (Marketing Admissions) 01 December 2019 - 30 November 2020
Duties:
Greeting and welcoming guests
Answering and directing transferred calls to correct extensions Taking detailed messages to relevant staff
Perform Clerical work such as typing documents, data capturing on Microsoft excel, photocopying, printing, laminating, filing and validating confidential documents.
PRINCIPAL CLERK (2166346)
Bayview Clinic (eThekwini Municipality - Health Unit) 01 September 2019 - 30 November 2019 (3 months contract)
Duties:
Monitoring and capturing of data on various users by using relevant control mechanisms
Providing support to the PHC area through implementation and installing the required health information system.
Operating and maintaining the District Health Information System (DHIS) at an advance user level using excel pivot tables for processing the data of the organisational units and Prime Health Care indicators I.e. Chronic care, Data coverage and TB control.
Making use of manual collectors system, ensuring procedures controlling the receipt circulation, filing and destruction of functional information files and records are complied.
MNYANDU MANDISA
P R O F E S S I O N A L
S K I L L S
Excellent Communication skills
Customer Service
Computer Literate
Microsoft office (Outlook, Word,
PowerPoint and Excel)
Knowledge of Public Service Act
Strategic Planning
Bookkeeping
P E R S O N A L S K I L L S
Flexible
Reliable and professional
Organized
Team player
Fast learner
Motivated
WORK E X P E R I E N C E
C O N T A C T
Call: 078-***-****/ 081-***-****
Email: mnyandumandisa92@
gmail.com
Address: 72 Devonshire Victoria
Embarkment
Durban
4000
R E F E R E N C E S
Nurse @ Bayview Clinic
YANDISA MAMANE
Manager @ Truworths
MICHELLE PILLAY
MARKETING ADMINISTRATOR
ISUFE Rand Mutual Assurance (Insurance) 10 January - 30 August 2019 (8 months contract)
Duties:
Handle Public Relations, Marketing and New Media functions. Manage database
Compile meaningful reports for presentation
Assisting senior leadership with creation and implementation of marketing campaigns.
Assist training agents to familiarize the selling pitch and product knowledge. L A N G U A G E S
IsiZulu
English
IsiXhosa
SALES AND SERVICE DESK CONSULTANT
Truworths. (Retail Stores) July 2016 - December 2018 Duties:
Meet monthly sales target.
Operate on POS system processing sales, credits, item orders and opening accounts.
Training new staff on the POS system.
Persuading potential customers to open accounts.
Handling petty cash.
Merchandising clothing items for the store to look presentable. Carry out stock taking
Carry out housekeeping and maintaining a clean and safe working environment.
Bookkeeping and Administrative duties
DIPLOMA IN MARKETING MANAGEMENT
Damelin Durban City College 20 December 2013
A C A D E M I C B A C K G R O U N D
A C H I E V E M E N T S
PA to Executive Head of Canaan
College @ Canaan College
SIKHONA DLANGALALA
DIPLOMA IN PUBLIC ADMINISTRATION AND MANAGEMENT
University of South Africa Currently studying partime NATIONAL SENIOR CERTIFICATE (MATRIC/GRADE 12)
Marburg Secondary High 2010
NATIONAL CERTIFATE: WHOLESALE AND RETAIL OPERATIONS PROGRAMME NQF LEVEL 2
Completed in 2017
Customer Service and Sales
Point of Sale Literacy and Numeracy