Godfred Boakye

Customer Service Officer

Dedicated Customer service industry professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting customer service problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. adj184@r.postjobfree.com 090******** Lagos, Nigeria

WORK EXPERIENCE

FRONT DESK SUPERVISOR

Spring Hotel and Luxury Suites

06/2018 - 12/2020, Lagos, Nigeria.

Arranged special services for guests, including

transportation, reservations, and package deliveries. departments.

Oversaw front desk, housekeeping, and maintenance

operations for 30-room property.

Coordinated smooth planning of events such as weddings and charity events by working closely with clients. Answered inquiries pertaining to hotel policies and services and resolve occupants' complaints.

Served customers by going above-and-beyond to offer exceptional support for all needs.

Met guest needs consistently with smooth coordination between departments.

Contact: Miss. Eniola Ajilo - +234 903-***-****

Sales Attendant

Home Affairs Stores

02/2017 - 04/2020, Lagos, Nigeria

Developed strong business relationships via cold calls, presentations, and effective lead management.

Used Nextar to document sales calls, customer

interactions, and completed sales.

Maintained customer satisfaction, quickly resolving issues and offering expert assistance.

Kept store shelves, racks, and bins presentable with frequent resets.

Enhanced customer retention and sought out new

business with skilled use of successful territory

management plan.

CERTIFICATES

HSAP Digital Marketing Course (06/2018 - 06/2018)

EDUCATION

Computer Science

Yaba College of Technology

09/2014 - 12/2018, Lagos, Nigeria

SKILLS

Communication Customer relations

Empathy Adaptability

Multiple Languages

Computer and Technical Skill

ORGANIZATIONS

Unveil Truth (01/2019 - Present)

Public Relations Officer

HONOR AWARDS

Most Social Male (08/2018 - 08/2019)

LORD'S CHAPEL RCCG

LANGUAGES

English

Native or Bilingual

Proficiency

Yoruba

Professional Working

Proficiency

Spanish

Limited Working

Proficiency

Pidgin

Full Professional

Proficiency

Achievements/Tasks

Achievements/Tasks

Contact this candidate