ZULFIQAR ALI

403-***-****

adj17h@r.postjobfree.com

Profile: 10+ years of experience in a supervising role with a 7+ years of practice to lead, supervise, and direct day to day tasks and managerial duties demonstrated by experience of leading teams of 12+ people. Proficient in inventory control management and customer service. Able to take responsibility, be a part of the team and a leader proven by holding managerial positions and leading different teams at the same time while managed a variety of administrative tasks. Seeking a position in an organization that rewards excellence and experience. Skills:

• Possess and applies excellent interpersonal, communication, customer service skills displayed by excellent customer service and colleague relationships. Strong work ethics, demonstrated by honesty, hard-work, and discipline and proven by good references.

• Managerial, team leading and supervising experience of 10+ years which have been continually rewarded for outstanding skills and exceptional work results. Willing to take responsibility and be a leader demonstrated by efficiently executing the manger role for 7+ years.

• Multiple years of experience working in all departments of a retail store. Experience in leading a group of employees as well as training them and briefing them on day to days task practiced in managerial roles and shown with history of no major accidents. WORK EXPERIENCE:

Bakery/Deli Department Manager Walmart Canada July 2017 – Ongoing

• Leadership skills demonstrated by supervising bakery 5+ staff. Provided staff training and monitored quality of goods and services as well as assigned tasks to the staff effectively.

• Oversaw the quality of customer service by making sure all customer complaints are addressed and handled in a professional and efficient manner

• Enforced and regulated safety specifically food safety and sanitation procedures established by the company and other regulatory agencies.

Dairy and Frozen Department Manager Walmart Canada Feb. 2016 – July 2017

• Arranged and executed inventory to ensure it is merchandised properly and well-maintained to increase the quality of products. Participated in stock control as well as demonstrated additional leadership skills by being responsible for ordering, presentation, merchandising and promotions.

• Prepared cabinet layouts and shelf mechanics to maximise sales, made an efficient use of space and maintained shrinkage to an acceptable level.

• Managed a team of 5+ members and ensured that all staff is performing their assigned duties while making schedules and preparing tasks lists.

Produce Department Manger Walmart Canada March 2015 – Jan. 2016

• Directed and maintained produce display while ensured safety and cleanliness of prep and storage areas. Executed and enforced the health department and safety standards.

• Authorized certain items for specials, marked down items and applying discount rates or special pricing plans as needed to reduce losses to maximise profits.

• Directed excellent care of customer service as well as navigated inquiries and complaints. Managed, trained and oversaw staff of 15+ while creating a positive work environment. Infants Department Manager Walmart Canada June 2013 – Feb 2015

• Demonstrated leadership skills by ordering merchandise that is out of stock or is not manually ordered by the system as well as located, selected, and procured merchandise for resale.

• Performed price changes, implemented feature displays and special events in the establishment and maintained an orderly department to maximize customer interactions.

• Ensure healthy and safety standards while managing a team of 3+ and preparing tasks to be completed daily. Collaborated with other departments to display teamwork and unity. Produce Associate Walmart Canada Jan 2013 – June 2013

• Organized items on shelves, removed expired products from displays, and assisted customers in their daily shopping needs.

• Created a positive and friendly environment for customers and assisted with the customer orders.

• Answered customer inquiries via phone and in-person by finding the best solution available. Volunteer Experience: Director Chinar Kashmir Community Foundation Calgary Dec. 2018 – Dec. 2009

• Collaborated to lead events, organized and planned for community welfare for 3+ years while keeping safety standards in check.

• Monitored, reports on feedbacks and reviews and worked towards betterment of the community by taking initiative to reach unhappy members.

• Managed events to boost awareness of the foundation’s work; working with 10+ volunteers.

• Executed and regulated language and tutoring classes for 1 year and ensure it went smoothly. School Administrator Pakistan 2009 – 2012

• Managed cash, funding, and accounting of the school. Reviewed the monthly profit and loss statements to achieve revenue and cost budgeting. Completed weekly, quarterly, and monthly reports.

• Oversaw the hiring processes; executed regular staff meetings for the purpose discussing safety, heath, educational and administrative matters.

• Maintained and managed budgets approved additional purchases and directed the maintenance of other records.

Retail Store Manager Pakistan 2004 -2008

● Operated and managed small established grocery and general store.

● Scheduled outgoing and incoming inventory of store on daily basis as well as briefed the staff on daily operations.

● Managed clients in a professional manner while keeping good relationships. Liaised with customers and used their feedback to adapt selling strategies to their preferences. Associate Engineer in Pakistan Airforce 1985 - 2003 EDUCATION:

● Bachelor of Arts (B.A.), 1993, Punjab University, Pakistan

● Diploma of Associate Engineering, 1988, Pakistan Air Force, Pakistan

● Diploma of intermediate (Technical Group), 1988, Pakistan Air Force, Pakistan

● Diploma of apprenticeship, 1988, Pakistan Air Force, Pakistan COURSES:

● Valid Individual Security License, Calgary AB, Canada

Contact this candidate