NOEMI RODRIGUEZ RUIZ

503-***-**** · adj15s@r.postjobfree.com

SKILLS, QUALIFICATIONS & STRENGTHS

Customer Service

Telecommunications

Clerical work

Account Reconciliation

Bilingual (Spanish)

Microsoft Suite

Documentation

Files Maintenance

Data Input

Office Assistant

Receptionist

Team Focused

EDUCATION

Bachelors – Public Policy & Admin. Western Oregon University Monmouth, Oregon Associates – Accounting Chemeketa Community College Salem, Oregon SUMMARY OF EXPERIENCE

• Over three years of telecommunications sales expertise in a high-volume customer service environment; able to effectively communicate with diverse individuals; interface well with all levels of business management, operational staff and customer clientele

• Extensive Office Administration experience including administration and maintenance of physical and digital filing systems, records monitoring, telecommunications processing, and clerical duties

• Bilingual in English and Spanish with oral and written proficiencies PROFESSIONAL HISTORY

Patient Access Specialist I

Salem Hospital, Salem, Oregon 11/2020 - PRESENT

• Answer multiple phone lines

• Enter lab orders on to Epic from different departments

• Contact MD offices by phone or fax and ask for now or updated orders Aerotek (HR Assistant)

Salem Health, Salem, Oregon 10/2019 - 03/2020

• Organized and arranged employee files, documents, and evaluations

• Scanned employee files into online database, indexing and sorting the file

• Front desk assistant, multiple phone line, faxing, emailing and making copies

• I-9 Equifax verification and documentation

• Print and create badges for employees, volunteer and contract personnel

• Communicating with Business Partners, Benefits Specialist and LOA specialist in the department Sales Representative

Verizon, Salem, Oregon 7/2016 - 7/2019

• Consulted with long-term, new and prospective customers to assess telecommunication needs and proposed customer specific solutions

• Provided customers with product and services specifics while answering detail specific questions Office Assistant

Western Oregon University, Monmouth, Oregon 8/2018 - 4/2019

• Administration and maintenance of physical and digital filing systems, records monitoring, telecommunications processing, clerical duties as needed

• Performed reception duties in lobby area, greeted visitors and responded to informational inquiries

• Created and maintained spreadsheets and developed administrative reports as assigned

• Monitored multiple databases to ensure accuracy of data input and relevant information VOLUNTEER EXPERIENCE

Salem Spanish SDA Church

- Treasurer 1/2019- Present

Salem Free Clinics

- Patient Navigator 4/2019-9/2019