Kim Ryan

Kim Ryan

Cordova, TN *****

adj14r@r.postjobfree.com

346-***-****

Clerical position that will allow me to utilize my skills and knowledge as well as give my family a place to call home. We got stuck in Tennessee because of COVID-19 so we decided to stay and try to make it a home.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Loan Processor Assistant

CrossCountry Mortgage, LLC - Memphis, TN

August 2020 to October 2020

Assist in processing loans. Order outs. Emails. Phone calls. Dec Page Requests. Flood Cert orders. Encompass software. Analysis

Data Entry, Receptionist, Inventory Clerk, Accounts Payable Clerk, Cash Office, Ran Reports

A & D Interests, Inc. The Club - Dickinson, TX

September 2019 to January 2020

Dickinson, Texas

Data Entry, Receptionist, Inventory Clerk, Accounts Payable Clerk, Cash Office, Ran Reports, Sage Document Processor

Brown and Associates - Pasadena, TX

July 2014 to November 2016

Doc Solution.com) - Pasadena, Texas

Data Entry of Mortgages, Logged in Original Documents, Mail Room Assistant, Copy Room Assistant, Receptionist, Warehouse, Filing, Faxing, Research (Internet and Telephone Across the United States and Puerto Rico), Putting together Paid Off Loan Information to be sent to Counties for Recording and to Homeowners and Title Companies, Microsoft Access, Microsoft Word, Microsoft Excel, Quality Control, Typing, Pulled Releases to be Completed, Checked in Deliveries, Inventory, Quota Boards, Modifications of Mortgages (Government Modifications), Reverse Mortgage Piffing, Regular Mortgage Piffing, Scanning Files and Requesting Checks.

Data Entry

American Tube Products - Houston, TX

September 2012 to June 2014

Excel Spreadsheets, Emailing Customers, Entering Quotes, Entering Purchase Orders, Entering Sales Orders, Entering Part Numbers into NetSuite, MAC System, Google Search, Maintaining Prices and Part Numbers, and Receptionist Duties.

Data Entry Clerk

Brown and Associates - Pasadena, TX

April 2004 to April 2011

Doc Solution.com) - Pasadena, Texas

Data Entry of Mortgages, Logged in Original Documents, Mail Room Assistant, Copy Room Assistant, Receptionist, Warehouse, Filing, Faxing, Research (Internet and Telephone Across the United States and Puerto Rico), Putting together Paid Off Loan Information to be sent to Counties for Recording and to Homeowners and Title Companies, Microsoft Access, Microsoft Word, Microsoft Excel, Quality Control, Typing, Pulled Releases to be Completed, Checked in Deliveries, Inventory, Quota Boards, Modifications of Mortgages (Government Modifications), Reverse Mortgage Piffing, Regular Mortgage Piffing, Scanning Files and Requesting Checks.

Data Entry Temp, Entered Bankruptcy Information, 10 Key, Mail Clerk and Copy Clerk

Office of the U.S. Bankruptcy Chapter - La Porte, TX October 2003 to February 2004

13 Daniel O'Connell - La Porte, Texas

Data Entry Temp, Entered Bankruptcy Information, 10 Key, Mail Clerk and Copy Clerk Houston Executive Limousines

Internet Research of Flight Arrivals and Departures - Houston, TX May 2003 to October 2003

Houston, Texas

Receptionist, Dispatcher, Word, 10 Key, Data Entry, Internet Research of Flight Arrivals and Departures, Faxing, Manual Payroll, and Customer Service Receptionist

American National Insurance Company - Galveston, TX October 2002 to May 2003

Galveston, Texas

Excel, Word, JD Edwards, Budget Book, Billing to Subsidiary Companies, Journal Entries, Receptionist, Faxing, Filing, Tax Audit Prep, Copy Clerk, and Mail Clerk Tax Preparer

Jackson Hewitt Income Tax Service - Pasadena, TX

2003 to April 2003

Prepared Income Tax Returns

Tax Preparer

Jackson Hewitt Income Tax Service - Pasadena, TX

January 2002 to April 2002

Prepared Income Tax Returns

Receptionist, Data Entry, Worked with Safety Coordinator, Logged in Blue Prints

BP Amoco - Texas City, TX

November 2001 to March 2002

General Office

Data Entry

Personnel Consultants Incorporated - Pasadena, TX

February 2001 to October 2001

Data Entry Temp for Petroleum Company

Data Entry Temp

Burnett Personnel - Pasadena, TX

April 2000 to June 2000

Data Entry

Customer Service, Cashier, Background Checks

Carter's Country - Pasadena, TX

September 1999 to March 2000

through NICS

Accounts Receivable, Typing, Data Entry, Manual Payroll, Faxing, Filing, Mail Clerk

Bright Delivery Service - Pasadena, TX

February 1997 to August 1998

Customer Service, 10 Key, and Some Dispatching

Education

Associate Degree in Business Management

Strayer University - Stafford, TX

2018 to 2019

Associate Degree in Healthcare Management

College of Healthcare Professionals - Houston, TX

2017 to 2018

Diploma in Medical

College of Healthcare Professionals - Houston, TX

2016 to 2017

High School Diploma

Pasadena High School - Pasadena, TX

Skills

• Relevant Skills: Fast learner and eager to learn new skills and information. Key Qualifications: Proficient in Word, Excel, PowerPoint, Internet Research, Data Entry (13,000 kph), 10-Key (Alpha and Numeric), General Office Support.

• Customer Service

• NetSuite

• QuickBooks

• Order Entry

• JD Edwards

• Sage

Assessments

Composing & Sorting Email with Gmail — Proficient

April 2020

Effectively composing and organizing Gmail messages. Full results: Proficient

Organizational Skills — Highly Proficient

April 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Scheduling — Proficient

February 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Working with MS Word Documents — Familiar

March 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Familiar

Attention to Detail — Proficient

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Medical Receptionist Skills — Highly Proficient

February 2020

Managing physician schedules and maintaining accurate patient records. Full results: Highly Proficient

Logic & Critical Thinking — Completed

February 2020

Using logic to solve problems.

Full results: Completed

Management & Leadership Skills: Impact & Influence — Proficient February 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient

Problem Solving — Expert

January 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Expert

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Composing & Sorting Email — Familiar

May 2019

Measures a candidate’s ability to effectively compose and organize email messages. Full results: Familiar

Customer Service Fit — Proficient

August 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Basic Computer Skills: PC — Completed

January 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Administrative Support — Proficient

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Data Entry Clerk — Expert

January 2020

Maintaining data integrity by detecting errors.

Full results: Expert

Spreadsheets with Microsoft Excel — Completed

March 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Accounting Skills: Bookkeeping — Familiar

February 2020

Calculating and determining the accuracy of financial data. Full results: Familiar

Working with MS Word Documents (Intermediate) — Familiar August 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar

Sales Skills: Influence & Negotiation — Completed

April 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed

Data Entry — Highly Proficient

May 2020

Entering data quickly and accurately.

Full results: Highly Proficient

Administrative Support — Familiar

May 2020

Using basic scheduling and organizational skills in an office setting. Full results: Familiar

Filing & Organization — Highly Proficient

April 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Written Communication — Proficient

May 2020

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Work Style: Conscientiousness — Highly Proficient

May 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Electronic Health Records: Best Practices — Highly Proficient May 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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