Kendal Vahovius

**** ***** ******** *** **** ***, Alexandria, VA 22303 adj12x@r.postjobfree.com 412-***-****

U.S. Citizen 5 Point Veterans Preference VRA and VEOA Eligible

Work Experience

Aptive Resources, LLC, Alexandria, VA, USA. Hours Per Week: 40.

Document Manager (November 2019 to February 2021)

Key Skills: Federal Contractor, Program Management, Policy Analysis

Responsibilities: Provided mixed-methods approach to enhance processes, examine policy, analyze metrics, and identify issues for the Department of Veteran Affairs (VA), Government Accountability Office (GAO). Engaged with national Veteran Health Administration (VHA) program offices to draft and recertify national policy. Analyzed national and international policy to identify inconsistent processes, confirm limitations, distinguish resource gaps, and program incapacities.

Selected Accomplishments:

Served as the primary Point-of-Contact (POC) for five Veterans Integrated Service Networks (VISNs) with a focus on policy auditing, updating guidelines to match current national policy, and rescinding outdated documents.

Operated as a lead for proposal and business development, with an emphasis on past performance.

Examined over 1,400 local Veteran Affairs policies to determine their final consolidation into national policies, SOPs, Project Charters, employee handbooks, clinical guidance, and updates to documents.

Revised and recertified over seventy national policy documents through finalized development, with an emphasis on the Department of Veteran Affairs (VA) Suicide Prevention Program, primary care, patient safety, research ethics, as well as opioid and anesthesia regulation.

Analyzed existing memorandum, documentation, and publication timelines, while upholding the standards of the Veteran Health Administration (VHA) directives for consistent field implementation.

Designed policy requirements, with an emphasis on legal authorities, performance metrics, expenditure analysis, and communication strategies.

Analyzed national policy to determine current regulatory needs, and creating new Standard Operating Procedures (SOPs), Medical Center Policies (MCPs), and additional document managerial guides.

Generated policy analysis reports to present to Senior executive leadership, with a focus on conceptual designs, methodologies, summaries, and content management.

Devised and directed Veteran Affairs women’s health care marketing plan for national main stream communication, centered on audience-specified messages, statistical analysis, and electronic communication.

United States Air Force Reserves, Dover AFB, DE, USA. Hours Per Month: 20.

Knowledge Operations Manager (August 2019 to Present)

Key Skills: National Strategy to Secure Cyberspace, National Military Strategy for Cyberspace Operations, Contingency Planning

Responsibilities: Develop, govern, and monitor processes, technologies, and practices that support organizations to identify, capture, organize, and employ information in both fixed and deployed environments. Manages the overall process for organizations to plan, coordinate, share, and control information. Leverages continuous process improvement techniques to improve mission and business processes, enhancing access to relevant cross-functional information. Promotes organizational information as a reusable, shared, protected, consistent, and compliant resource. Manages and enforces use of metadata, enabling data to be accessed, tagged, and searched regardless of physical location and source. Serves as a base SharePoint Administrator

and Records Manager.

Selected Accomplishments:

Controls, manages, and monitors project milestones and funding from inception to completion and determines adequacy and correctness of project packages and amendments.

Evaluates contracts, wartime, support, contingency and exercise plans to determine impact on manpower, equipment, and systems.

Develop, plan, and integrate base communications systems and serves as advisor for SharePoint and base-wide information management systems.

Monitor and scan stored classified PII documentation and maintain records retention.

Evaluate and resolve base-wide client system issues within BMC Remedy Incident Management System.

Serve as a unit Supervisor centered on career enhancement, performance reports, and individualized employee evaluations.

Advisory Social Services Board, Fairfax, VA, USA. Hours Per Month: 10.

Board Member (November 2020 – Present)

Key Skills: Policy auditing, program standards and compliance, social welfare

Responsibilities: Elected Board Member for Fairfax County Government, Advisory Social Services Board. Review matters pertaining to the social welfare of the people served by the government, and monitor the formulation and implementation of social welfare programs. Monitor and evaluate current and projected policy implementation. Develop annual reports to the governing body concerning the administration of the public welfare program; and submit findings to the governing body other reports that the advisory body deems appropriate.

Selected Accomplishments:

1 of 10 Elected Board Members.

Think-Dragon, LLC, Falls Church, VA, USA. Hours Per Week: 40.

Management and Policy Analyst, Account Manager (April 2019 to November 2019)

Key Skills: MAX.gov, JIRA Systems Administrator, Federal Contractor

Responsibilities: Provided policy making support to the Emergency Preparedness division, including formulation, assessment, and implementation of directives within the Bureau of Medicine and Surgery (BUMED). Prepared briefs for the agency director and executive leadership. Monitored weather threats and generate briefings for potential issues to commands through internal software mapping and GEOAxIS platform. Managed the Navy Pandemic and Seasonal Influenza Vaccine program with military staff, to include drafting annual policy and maintaining a data repository. Served as the Satellite Phone Program Lead and manage CONUS and OCONUS SATPHONE inventory across Navy Medicine. Leveraged cloud-computing tools to manage the Navy Medicine emergency preparedness programs with a focus on technical and strategic development.

Selected Accomplishments:

Served as an integrator and liaison between Navy Medicine and the Program Office for a government-wide cloud-computing system utilized for advanced collaboration, including the development of program materials, resolutions, and technical assistance.

Developed information papers, slide decks, newsletters, user guides, and policy documentation.

Supported executive leadership with the operational management of the MAX.gov MAX Community and MAX Collect pages for the Bureau of Medicine and Surgery's (BUMED) Emergency Preparedness division.

Generated MAX.gov Collect exercises and MAX.gov community pages for service level utilization, with an emphasis on Highly Infectious Disease (HID), Ebola virus disease (EVD), Emergency Management Systems (EMS), Public Health Emergency Officers (PHEO), Medical Emergency Managers, and the National Disaster Medical Systems (NDMS) readiness capabilities across all service branches.

With the guidance of the client, formulated the DoD National Disaster Medical Systems (NDMS) Tool which was briefed to the Department of Defense (DoD) Surgeon General and senior Navy leadership.

Supported executive leadership with the operational management of the JIRA help-desk to support end-user field level issues, while providing response and solutions in regards to Max.gov functional capabilities.

Drafted and developed project management tools for sustainment during development life cycles to include Project Management Proposals, Work Breakdown Structures, Project Charters, Requirements Analysis Matrices, Stakeholder Analysis Matrices, and project information papers.

Partnered with the Executive Office of Management and Budget (OMB) White House staff and the founder of MAX.gov, attained capacity to serve as a super user within MAX.gov and JIRA, and continue to serve across the Department of Defense (DOD) enterprises.

Introduced advanced statistical analysis capabilities to the Emergency Management Bureau Director to include linear and multivariate regression analysis, comparison of means, and other functionalities. Provide statistically significant tested hypotheses to determine program effectiveness through IBM SPSS.

Patriot Enterprises, LLC, Arlington, VA, USA. Hours Per Week: 40.

Senior Functional Analyst (April 2018 to April 2019)

Key Skills: Adobe Experience Manager, Pentagon Contractor

Responsibilities: Provided external management of the Headquarters Department of the Army’s (HQDA) Sexual Harassment/ Assault Response (SHARP) program, with an emphasis on Requests for Information (RFIs) from SHARP personnel, senior executive leadership, branch leaders, and stakeholders. Managed documentation folders to assist field interaction standardization and reduced effort on common issues. Provided intranet configuration of large-scale enterprise information services through Adobe Experience Manager. Created a knowledge management (KM) center with references from the executive lead, Program and Policy Management, and Resource Management divisions. Generated memorandums and information papers with an emphasis on executive leadership research and field level RFI's. Assisted with the support of objectives under the Army G-1, Chief of Staff and Army Resiliency Directorate (ARD).

Selected Accomplishments:

Managed and updated the SHARP Program office Army Knowledge Online (AKO) account with an emphasis on program management and reporting/ resource management material.

Received initial training, guidance, and support from the U.S. Army AKO Team at Ft. Belvoir, VA over the series of weeks.

Transferred over 20,000 files to the AEM platform, generated the new AEM SHARP Community Page, and reviewed outdated documents to recommend recission.

Worked closely with Senior Leadership to understand their needs and requirements within their directives to update the primary SHARP Knowledge Center community page.

Developed strategic communication plans with regards to informing SHARP personnel of references to updated resources.

Created AKO files highlighting SHARP reference materials and capacity building material through cross-organizational communication references.

Generated guidance to assist executive leadership and command levels on navigating the new AKO Community Page.

Assisted with the generation of monthly reports statistical analytics through SSPS.

Audited the DoD Safe Helpline, updated the DoD Safe Helpline external Database, and reconciled information discovered through the DoD Sexual Assault Prevention and Response Office (SAPRO) of over 500+ clients.

The MIL Corporation, Arlington, VA, USA. Hours Per Week: 40.

Systems Analyst, Project Management (February 2017 to April 2018)

Key Skills: Project Management, Financial Services, CMMI III

Responsibilities: Provided project initiating feedback, consolidated planning inputs, observance, and closing response to the Project Management documentation for the development and implementation of financial software applications located at the U.S. Department of State within the Bureau of Comptroller and Global Financial Services. Examined requisite impacts, including but not limited to internal assessments, to assist with the execution and aid of client site-specific applications and software releases, utilizing the project life cycle for RFMS/M, GFMS Data Warehouse, Global Business Intelligence, and GeTS version updates. Conducted meetings with key stakeholders, developers, and those involved with testing and implementation. Determined level of effort (LOE) and cost based on each development phase within a CMMI Level III and Agile capabilities. Generated lessons learned documents and successfully closed each generated lifecycle implementation while reporting outputs to Department of State CGFS Director.

Selected Accomplishments:

Monitored activities and reported on the status of the propositions throughout the lifecycle phases and benchmarks, which lead to the monitoring of approximately $3.5 million in development and process stages.

Generated development proposals, risk mitigation plans, work breakdown structures, effort and cost estimates, project size estimates, project schedule, scope requests, stakeholder involvement matrices, alternative solutions analysis, and measurement outputs.

Evaluated intricate issues to advise modified solutions, while implementing an expansive range of financial management tasks.

Prepared monitoring documentation with an emphasis on financial forecasting and resource allocation for projects.

Effectively evaluated primary phases, present results, and administer documentation while serving as the primary point-of-contact for the level one financial system managed by the bureau director.

Veteran’s Multi-Service Center, Philadelphia, PA, USA. Hours Per Week: 40.

Systems Administrator (November 2013 to February 2017)

Key Skills: Data Analysis, Program Operations

Responsibilities: Ensured complete and compliant household record files for veterans; monitored data quality across multiple counties within Homeless Management Information System (HMIS) and maintained local accounting of services, supplies, and temporary financial assistance (TFA). Tracked eligibility and assistance types, as well as the disbursement of allotted TFA. Maintained confidentiality of data; oversaw financial records and generated reports. Supported Case Managers with conducted outreach to provide services for targeted populations. Coordinated fundraising events. Managed reallocation of temporary financial assistance, administering budget repositories for low-income veterans. Assisted with the annual review of program performance, indicators, and organizational standards. Examined participant data, efficiency of case management services, and impact measurements to effectively minimize data error. Resolved data discrepancies encountered in the consolidation of reports.

Selected Accomplishments:

Effectively verified information systems database including 500+ clients with regard to Department of Veteran Affairs.

Successfully uploaded/exported monthly SSVF program data to Veteran Affairs Homeless Management Information Management System (HMIS) Repository, correcting numerous errors ensuring data quality.

Consistently facilitated program compliance and budget management; oversaw data capture to maintain and document program effectiveness while supporting program goal of providing participants with required assistance to promote housing stability.

United States Air Force Reserve, Andrews AFB, MD, USA. Supervisor: MSgt Nicole Simon. Hours Per Month: 20.

Human Resource Manager, Non-Commissioned Officer in Charge (NCOIC) (October 2012 to February 2019)

Key Skills: Auditing, Policies, Directives, Staff Assignments, Emergency Management

Responsibilities: Effectively managed a team of five personnel within a Contingency Response Squadron (CRS) and Maintenance Group (MXG). Oversaw and audited classified information files through Air Force Records Information Management System (AFRIMS) while ensuring the efficiency of applicable policies and directives. Managed staff assignment and promotions while advising Air Force personnel. Audited records and files pertaining to regulations. Processed staff for separation and re-enlistment. Conducted in and out-processing of unit members. Processed correspondence, forms, and Personnel Data System (PDS) transactions. Supported FEMA and FBI while attending over six domestic contingency response exercise scenarios with a focus on emergency response pertaining to exercise operational threats, disease, and international issues. Managed the combined accountability of over +600 personnel, assisted with the execution of staff member lodging, site location and required equipment, and transportation records of vehicles and flight databases.

Selected Accomplishments:

Effectively monitored retention programs and provided reports; supported users in determining training requirements, methods, and procedures.

Served as a member of Personnel Support for Contingency Operations (PERSCO), and Commanding Officer Representative for the Air Force Personnel Accountability and Assessment System (AFPAAS).

Provided support of personnel management during emergency crisis response.

United States Air Force, Rapid City, SD, USA. Supervisor: SSgt Charles Killian, 605-***-****. Hours Per Week: 50.

B1-Bomber Aircraft Maintainer, Debrief (October 2009 to October 2012)

Key Skills: Staff Assignments, Database Management, Electronic Warfare, Quality Assurance

Responsibilities: Developed and distributed key documentation; utilized electronic manuscript processing systems through the Air Force Records Information Management System (AFRIMS). Debriefed aircraft pilots following routine flights, eliminating aircraft system discrepancies through the testing of data software cards. Documented system malfunctions through electronic management systems. Compiled key reports and maintained flight scheduling database. Verified accuracy of entries into maintenance data collection to determine trends and production operations. Utilized the Integrated Maintenance Data System (IMDS) to accurately store, retrieve, and disseminate critical data for repair and improvement of defensive avionic systems and radar equipment with a concentration on Defensive Avionic Systems (DAS) and Electronic Warfare (EW). Captured aircraft maintenance actions and captured Work United Codes (WUC) through the Core Automated Maintenance System (CAMS). Prepared aircraft for low altitude attack profiles, precision bombing, convert operations, and reconnaissance.

Selected Accomplishments:

Communicated effectively to provide key leadership, instruction, and guidance for team of 30, delivering 100% compliance with annual inspections by quality assurance and Inspector General (IG) analysis teams.

Analyzed equipment operating characteristics to isolate malfunctions on radar systems, flight instruments, and electronic warfare systems.

Diagnosed malfunctions using technical orders, and schematics. Removed and restored defective system wiring, electrical connectors, transmission lines, and multi-conductor cables. Modified avionics systems according to technical publications.

Assured timely aircraft system updates, conducted aircraft debrief sessions, and reported discrepancies on 28 B-1 aircraft valued at $221 billion.

Tracked 4,053 flying hours, 890 sorties, and 1.1 thousand pilot reported discrepancies, boosting capabilities by 33% during temporary CONUS travel and contingency response training.

Additional Experience:

Executive Director Intern - Cystic Fibrosis Foundation, Pittsburgh, PA, USA

Marketing Contributor - Meyer, Unkovic & Scott LLP, Pittsburgh, PA, USA

Academic Experience / Skillsets:

Doctor of Public Administration, Walden University – Professional Administrative Study (PAS) - Analyzing the Administration of the Department of Defense (DoD) Sexual Assault Prevention Policies

IIBM SPSS Statistics Software - August 2012 - Present

Power BI, Microsoft Excel, Microsoft PowerPoint, VISIO - August 2015 - Present

Education

Doctor of Public Administration, Anticipated Graduation Date: 12/2021

Walden University – Remote

Master of Public Administration, 5/2015

West Chester University of Pennsylvania – West Chester, PA

Bachelor of Arts in Professional Communications ~ Corporate and Community Relations, 4/2009

University of Pittsburgh – Pittsburgh, PA

Associate in Business Administration, Anticipated Graduation Date: 2/2021

United States Air Force – Remote

Associate in Human Resources Management, 9/2015

United States Air Force – Remote

Associate in Avionic System Technology, 2/2015

United States Air Force – Remote

References

William Lionel West

703-***-****, adj12x@r.postjobfree.com

Professional

Ken Tourison

President, Think-Dragon, LLC., 410-***-****

Professional

Veronica Jackson

619-***-****, adj12x@r.postjobfree.com

Professional

Additional Information

Active Secret Clearance

United States Air Force, 3/2009

Certifications/Licensure:

Records Management, United States Air Force, Dover, DE, 2013

“I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith." February 7th, 2021

Contact this candidate