Jack A. Grant
Franklin, TN *7064
615-***-**** adj10c@r.postjobfree.com
SUMMARY
Facilities Manager with revenue growth and cost savings experience in mixed use office, retail
and event space, hospital and manufacturing. Track record of achieving job promotions by using
best business practices to improve efficiency and reduce operating costs. Increased revenue
and market share through new lease acquisitions and business development. Key strengths in
developing and implementing property strategy, operations, space management,
communications, safety, building maintenance, employee management, administration, and
contract management.
Expertise includes:
Strategic Planning and Implementation Business Development and Retention
Daily facility operations and Facility Safety and Security
administration Event and Venue Management
Retail and Business Leasing Mobilizing cross functional support
Building Maintenance Budgeting and Cost Savings Initiatives
Human Resources
PROFESSIONAL EXPERIENCE
THE FACTORY AT FRANKLIN, Franklin, TN 2005 –
2014
Facility Manager
Responsible for daily operations, HR, training, scheduling, annual appraisals/reviews, annual
tenant contract negotiations/renewal/retention, building maintenance and security, special
events, accounting, payroll and contract management for mixed use (retail, business, event hall)
facility.
Achieved occupancy growth from 61% to 100%.
Reduced costs by 20% by negotiating vendor bids.
Increased revenue by 40% by obtaining new higher revenue tenants, including the
corporate relocation of the Americana Music Association.
Created front desk manual for Factory Visitor Center, Employee Hand Book, and Safety
policies and procedures for operations continuity and added value for tenants and customers.
Built successful relationships with City and County agencies, Fire, Police and Sherriff
Departments, City and County Historic Codes for compliance, increased safety and community
relations.
Developed successful marketing and advertising campaigns to increase tenants,
customers and tourism visibility for this historic facility.
WILLIAMSON MEDICAL CENTER, Franklin, TN 1993 – 2005
Director of Security and Safety Compliance 1994 – 2005
Responsible for safety compliance for 7 areas concerning the environment of care for 185 bed
hospital. Successfully trained and managed a full and part time staff of 12 security guards
according to Total Quality Management program and JCAHO security standards. Risk
Management duties including Air Quality Control and Workman’s Compensation investigations.
Consistently achieved safety compliance goals with the State of Tennessee, OSHA
(TOSHA) and JCAHO standards with quarterly reports to the CEO, Risk Manager and Board of
Directors.
Continually increased knowledge and skills by completing and implementing Total Quality
Management, Process Improvement, Leadership, Aligning Human Resources with Continuous
Improvement, JCAHO Environment of Care courses, and completing the Crisis Prevention
Institute (CPI) leading to Instructor Certification of Non Violent Physical Crisis Intervention.
Efficiently secured hospital structures with active departmental involvement in growth,
development and planning of merger with Vanderbilt University Medical Center.
Jack A. Grant Page 2
Improved hospital safety by 30% with evidence knowledge of TQM principles in daily
management with subordinates and upper management.
Shift Supervisor, Security 1993 1994
Successfully hired, trained, managed and created scheduling system for hospital
security employees insuring 24 hour safety measures and compliance.
Promoted to Director of Security in recognition of outstanding work performance after 10
months of service.
ADDITIONAL RELATED EXPERIENCE
NASHVILLE CARTAGE AND SOUND, Nashville, TN
Manager of Rehearsal Studios
SOUTHWYNDE STUDIO, Wilmington, NC
Sound Technician
MOORE DISPLAY, Nashville, TN
Show/Floor Manager
RGA MANUFACTURING, Milwaukee, WI
Production/Sales Manager
EDUCATION
University of Wisconsin Major: Marketing Minor: Accounting
PROFESSIONAL DEVELOPMENT AND ORGANIZATIONS
Board Member, Williamson County Convention and Visitors Bureau
Member, Williamson County Chamber of Commerce
Member, Certified Healthcare Safety Professional
Charter Member of Tennessee Chapter of Environment of Care Directors
Crisis Prevention Institute (CPI) Certified Instructor Non Violent Physical Intervention
Padgett Thompson Leadership Seminar
JCAHO Continuous Readiness Program member
Member International Association for Healthcare Security and Safety