SWAPNALI SUNIL MAHAPADI PASSPORT NO: H*******

SKYPE ID: sapna290410 PH NO: +91-992*******

OBJECTIVE

A competitive intelligence professional looking for difficult tasks in Sales industry. BACKGROUND

Teaching Sales & Marketing

Career Guidance

EXPERIENCE

WINNY IMMIGRATIONS & EDUCATION SERVICES PVT LTD JAN 2020 – PRESENT SR.IMMIGRATION COUNSELLOR

Ensured timely non-discriminatory visa application processing.

Responded to questions and provided additional information as requested.

Informed officials of any serious issues with visas or visa applications.

Processed visa applications and notified applicants when decisions were made.

Verified required information provided along with visa applications.

Noted any discrepancies or omissions on visa applications.

Informed applicants of any issues with their visa applications.

Responded to in-person and phone inquiries.

Processed applications for work visas.

Global Quest Solutions APR 2016 – DEC 2019

Assistant Manager

Oversaw all aspects of the company’s immigration and visa service to ensure that the process run smoothly.

Interviewing all clients and handling applications to determine client eligibility

Supervising the completion of all relevant immigration and visa documents.

Reviewing and ensuring that all information provided by clients was accurate and correct as well as preparing and checking legal documents.

ASUS INDIA PVT LTD MARCH 2012 – APRIL 2014

TELESALES EXECUTIVE[PAN INDIA]

Place phone calls to potential customers to educate them on services and products offered by the company.Attend meetings to learn about new products and services or changes in current ones.

Read and interpret sales reports to determine the best strategy for marketing

Answer phone calls from customers with inquiries or complaints and resolve the issue as quickly as possible

Assist in the operation of the company switchboard. WIPRO FEB’2011 – FEB’ 2012

TELESALES ASSOCIATE[PAN INDIA]

Placed sales phone calls and answered customer calls

Compiled information from other Telesales Representatives to draft reports of monthly sales

Worked with superiors in bettering the system by listening to and considering customer complaints and suggestions

Remained current on all consumer trends relevant to services and products. EDUCATION

BACHELORS IN IT[HONS.] FEB 2008 --MARCH 2011

MUMBAI UNIVERSITY

REFERENCES

Available On Request .

PERSONAL

A solid team player who thrives on working in a fast paced environment.Having a persuasive personality & focussed on achieving goals.

Possessing a confident and articulate telephone manner.Having a burning desire to succeed.Adaptive to change and ability to multi-task.

Able to work as part of a team and in a busy telephony environment.Enjoyworking to KPI's and departmental targets.Well spoken.

Resilient and proactive.Ability to stay calm under pressure.Able to react quickly and effectively when dealing with challenging situations

CAREER STATEMENT

“I feel that my greatest strengths are firstly my ability to develop and maintain a close working relationship with my customers. This allows me to gain a in-depth understanding of their individual needs and requirements. Secondly my ability to be agile to changing market conditions and priorities.“