Assistant Manager

Location:

Magdalena del Mar, Lima Province, Peru

Salary:

$1000

Posted:

February 08, 2021

Contact this candidate

Resume:

ELIZABETH MILUSKA GARCÍA CONTRERAS

*************@*******.***

Professional Summary

Energetic, dynamic and teamwork oriented; who has a passion for guest service, working for NCL 9 years on the restaurant department where I learn to deal with different kind of guest with only one goal make to them feel happy and spend the wonderful vacation on board. Looking for new challenges and to grow up professionally, with excellent performance and achieve the target of the company. Skills

Customer service focus

Public speaking skill and good listening skill

Goal-oriented

Proactive and friendly

Organized multitasker

Personal details

Marital Status : Single

Birth Date : January 4th, 1984

Birth Place : Jesus Maria (Lima)

Age : 36

Nationality : Peruvian

Unique ID : 0142378

Passport : L20159670

Expiration Date : April 23th 2024

Education and Training

April 2020

Marketing Digital

Campus Virtual Romero

November2012-December 2012

Hotel Management Computer System-OPERA

San Martin de Porres University

Noviembre 2008

Banking & Financial Training

Banking Training Institute

March 2001 – December 2004

Graduate in Hotel and tourism Management

Hospitality Management School.

Works Experience

Diciembre 2015- February 2020: Norwegian Cruise Line Waitress

Handle the station, take care of the special diet of the guest, promote the specialty restaurant, upsell the wines and drinks, remember guest preferences and anticipate guest needs, empathetically handle guest concerns and complaints. January 2012 – October 2014: Norwegian Cruise Line Assistant Waitress

Fallow the instruction of the waiter, bring and serve the food, recommend the daily special dish on the menu, know the lay out of the restaurant. December 2010-September 2011: Norwegian Cruise Line Restaurant Steward

Learn and fallow the USPH rules, learn the lay out of the ship, work on the buffet area, clean table, serve beverage.

September 2008 - May 2010: Credito Bank

Cashier

Help customers on their bank transactions wich includes process deposits, withdrawals. Make a report of prevention money laundering, cross selling bank products and balancing the cash register.

June 2006-September 2008: Mirtos Hotel

Receptionist

Handling all from desk operations, making reservations, checking in and out of the guest, preparing bills and making reports.

Computer skills:

Word, Excel, power point, Infhotel, Finesse system, opera and Fidelio. Language:

Spanish Mother tongue

Italian Basic

Portuguese Basic

French Basic

English Advanced

Work Reference

Mr. Adrian Dimitru Wilson D Souza