Syed Hasim Bokhari

Mob No.* : +91-988*-***-***

Mob No.2 : +91-974**-*****

Gmail: adj0xv@r.postjobfree.com

Bengaluru, Karnataka, India 560032.

PROFESSIONAL

SUMMARY

Welcoming Customer Service Cashier adept at greeting over 225 customers per day, counting money, collecting payments and handling customer’s complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include customer service and satisfaction.

SKILLS

Retail merchandising

Payment collection

Ringing Barcode

Refund handling

Credit card processing

Product upselling

Cash balancing

Cash registers skills

Payment processing

Currency sorting

Product restocking

Inventory management

Loss prevention

Wire transfers

Customer assistance

Identification checks

Cash report creation

Cleaning and sanitizing

Bagging and packing

Product knowledge

Multitasking ability

Currency counting

Security monitoring

Maintaining store appearance

Cash register operations

Coupons and gift cards managing

Lifting of merchandise 18 to 20 lbs.

Point of sale knowledge

Cash drawer management

WORK HISTORY

CUSTOMER SERVICE CASHIER

Military Clothing Sales Store Exchange AAFES Buehring, Kuwait

JUL 2017 TO AUG 2019

Maintained reports of transactions and greeted customers when entering and leaving establishment

Educated customers on promotions to enhance sales

Maintained customers satisfactions while handling product returns quickly and professionally

Resolved customer complaints and maintained clean and tidy checkout area

Requested official identification for return purchases and verified details, consistently meeting strict legal standards of underage sales

Monitored self-checkout systems and provided assistance or intervention where required

Maintained current knowledge of store promotions and highlighted sales to customer

Restocked, arranged and organized merchandise in front lanes to drive product sales

Assisted customers by answering questions and fulfilling requests

Checked prices for customers and processed items sold by scanning barcodes

Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers

Quickly and accurately counted drawers at start and end of each shift

Served needs of more than 6 customers in busy environment

Verified over $25000 of cash and credit payment daily

Answered questions about store policies and concerns to support positive customer experiences

Helped customers locate appropriate store location of power zone products, answered questions about products and provided solutions for various issues

Helped customers complete purchase, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers

Handled approximately 220 daily credit and cash transactions for customers with accuracy and speed

SALES AND MARKETING EXECUTIVE

Modern Cleaning Company MCC Doha, Al Rayyan Municipality

JUL 2016 TO JUN 2017

Developed positive, performance-based internal sales and marketing culture to include mentoring staff

Cultivated and maintained strategic alliances with key partners and vendors

Implemented sales and marketing program to support company objectives, resulting in 88% increase in new business within 3 months

Produced profit and loss(P&L) statements and created loss reduction strategies

Coordinated innovative strategies to accomplish objectives and boost long-term profitability

Generated over $99000 in MCC 7 cubic Feet trashcans sales and distribution

Executed optimal sales strategies to achieve commercial goals for new industrial market

Worked closely with all product development department to create and maintain marketing materials for sales presentation and client meetings

Created and expanded sales presentations to new and existing customers increasing net sales revenue by 85% in 90 days sales

SALES SUPERVISOR

Saudi Marble & Granite Factory Company Riyadh

APR 2014 TO DEC 2015

Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends

Effectively coached team members to reach weekly and monthly sales goals

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products

Applied solid market knowledge and business operations expertise to strengthen processes and achieve continuous improvement targets

Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base

VAN SALESMAN

Almarai co. Dubai, Dubai

NOV 2008 to FEB 2013

Fostered positive working relationships with customers by responding to questions and concerns

Collected $100000 in payments for completed deliveries and services dials

Kept detailed records of sales, payments and completed or in-progress deliveries

Assigned and recorded job numbers for 29 jobs per shift

Inspected truck equipment and supplies and reported problems and safely hazards to supervisors following each shift

Safely loaded and unloaded 3000 pounds of chiller and dairy products material without incident

Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards

Offered pricing and feature recommendations to management and cross-functional teams

Created scheduling reports in ERP system to efficiently and effectively move product and adhere to shipping commitments

Followed quality standards and procedures to minimize shipment errors and maximize customer satisfaction

Communicated value and position to sales team and developed tools to support selling process

Developed and executed plans to monitor standard process adherence

Improved quality processes for increased efficiency and effectiveness

Completed on-time deliveries by choosing best and most efficient routes

Recorded each delivery using proper paperwork before leaving warehouse

Van Salesman

Danya Foods Ltd. Riyadh

SEP 2006 TO SEP 2008

Fostered positive working relationships with customers by responding to questions and concerns

Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift

Accurately recorded delivery, payment and route channel information using ERP Systems

Assigned and recorded job numbers for delivery 25 jobs per shift

Kept detailed records of sales, payments and completed or in-progress deliveries

Communicated customer complaints, requests and feedback to company management for swift resolution

Recorded each delivery using proper paperwork before leaving warehouse

Sales and Marketing Manager

Interline Publishing Bengaluru, Karnataka

JUL 2003 TO JUL 2006

Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success

Helped sales and marketing team member continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success

Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation

Outline Marketing strategies and developed collateral in close collaboration with product management personnel

Implemented, executed and strategically expanded business channel partnerships and program initiatives

Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations

Directed canvassing plans to facilitate consistent, high quality appointments for sales representatives

Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment

SALES EXECUTIVE

Herbal Products-AFZ Dubai, UAE

MAR 2001 TO APR 2003

Targeted new markets and increased sales 100% through proactive sales and negotiation techniques

Facilitated 77% increase in Shampoo sales over 25.

Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts

Established and maintained 72 accounts over 90days, expanded territory by $500,000

SALES EXECUTIVE

Doha Detergent Factory AR Rayyan, Doha

JUN 1993 TO JAN 2001

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals

Targeted new markets and increased sales 80% through proactive sales and negotiation techniques

Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management

Established and maintained 50 accounts over 12, expanding territory by $100,000

Facilitated 90% increase in wholesale sales

Executed local, regional and national marketing and branding initiatives to drive sales.

EDUCATION

HIGHER EDUCATION-12th Majored Math’s l Physics l Chemistry, Osmania College, Kurnool, AP.

TYPING SKILLS

Diploma in typing 45 to 52 wpm with 99.9 accuracy– Godrej Championship

State Board of Technical Education Lower typing skills 35 wpm

DIPLOMA

Diploma in Computer Awareness & Basic Applications

Diploma in MS Excel

Diploma in Social Marketing

ACCESSIBILITY

Laptop / Desktop

ERP Hand Held Terminal-Intermec

Telxon

Web Software / API

MEDIUM TRUCK

LIGHT DRIVERS

CAR DRIVERS

LICENCES

1997 Light Driver Licenses LMV Bangalore, India

1998 Light Driver License LMV Doha, QATAR

2006 Light Driver License LMV Riyadh, KSA

2012 Light Driver License LMV Dubai, UAE

LANGUAGES

Arabic & English Fluent

Malayalam Working Knowledge

Tamil & Telugu Working Knowledge

Urdu & Hindi Native

Passport Details

Profile

Passport

Nationality

: DOB 03.12.1969 Male Married 4 Dependents

: J5981082 Date of Issue 07.09.2011 Date of Expire 06.09.2021

: Indian

NOTICE PERIOD

Notice

: Immediately Ready

Currently

: Bengaluru, India.

Signature.

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