Business Operations Analyst

MILENA ARADSKI

adj0v9@r.postjobfree.com; 571-***-****

Falls Church. VA

Personable, driven, and multi-skilled professional eager to leverage prior experience and education into a new opportunity. Deadline driven, and successful at responding to shifting business needs and priorities in a systematic and effective way. Smart and resourceful Project Coordinator, successful at working with customers to manage expectations and cultivate productive relationships. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.

CORE COMPETENCIES

• Jira Board

• Task Management

• Business Process Mapping

• Project coordination

• Problem solving

• Processes and Procedures

• Project Planning and

Implementation

• Project Manager

• Staff training/development

SELECTED EXPERIENCE

DNB CONSTRUCTION 12/2019 to Present

BUSINESS OPERATION ANALYST

• Uses elements of Agile and Scrum to implement task management structures at rapidly growing construction company.

• Evaluates trends and provides recommendations to executive management regarding quality of service including speed of resolution, while also reports on work progress.

• Promotes Agile values and practices to maximize staff efficiency in division experiencing 80% year-over-year revenue growth.

• Manages associates, staffs projects and updates all involved parties to enhance optimal business flow.

• Experiments and integrates processes and tools that encourage continuous improvement.

• Ensures compliance with established internal control procedures by examining record, reports, operating practices, and documentation.

• Maintains the backlog items, creating/updating JIRA tickets for the Sales Team PV CONSTRUCTION 10/2013 to 12/2019

OPERATIONS MANAGER

• Managed day-to-day business operations, including accounting, finance, marketing and customer relations.

• Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.

• Supported commercial activities for invoicing, forecasting and commercial analysis for ongoing projects.

• Created and finalized contracts for construction deals with customers.

• Increased business revenue by 21% by Optimizing organizational systems for payment collections, AP/AR, deposits and recordkeeping.

EDUCATION

The Catholic University of America Washington D.C., 2013 Master’s of Music

The Glenn Gould School of The Royal Conservatory Canada, 2010 Artist Diploma

University of Belgrade Serbia, 2008

Bachelor’s Degree in English And English Literature Music Academy of Belgrade Serbia, 2008

Bachelor’s of Music

CERTIFICATIONS

Professional Scrum Master – PSM I

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