MARC LITT

Retail Management Professional

**** *** ****** ***** ****, North Carolina 27502 919-***-****

adj0ut@r.postjobfree.com https://www.linkedin.com/in/marc-litt-95a657b

SUMMARY

A solutions-focused and results-oriented operations manager with demonstrated experience in policies and procedures, project coordination, strategic planning, business development, marketing, sales, client/vendor relations, talent development, store and retail management, training and development, leadership, and inventory management. Additional proficiencies include quality control, labor planning, merchandising, P&L, forecasting, and reporting. An adaptable, dedicated, and dynamic leader who enables a company to develop and execute innovative solutions in high volume, diverse, and highly competitive markets, overcome obstacles and challenges, and ensure seamless operations and top-notch customer support.

KEY ACCOMPLISHMENTS

Partnered with store fresh teams introducing new processes simplifying stocking and improving in-stock freshness and cleanliness while providing excellent customer service.

Engaged store fresh teams in leveraging demographics, seasonality, and space utilization in plans creating laser focused features focused on sales and profitability.

Reduced waste through training all processes coupled with technology saving 65 basis points year over year waste.

Converted 35 locations acquired through A-P bankruptcy in a time frame of 6 weeks, allowing new ownership to resume operations under a new banner.

EXPERIENCE

WALMART, Northern Virginia

Multi-unit Fresh Market Manager, 2016-

Directed company fresh initiative in driving sustainable sales growth through laser focus on quality and enhancement of customer experience in reaching goal of being retailer of choice. Assisted with merging multi-channel experience between brick and mortar and digital shopping. Taught and trained fresh team leadership in best practices and processes to maximize freshness-availability -cleanliness building value proposition for customers and enhanced banner to become retailer of choice.

Achieved two years of double digits’ sales growth.

Increased online sales growth by 85% year over year growth while improving customer experience.

Reduced fresh waste by $1,000,000 year over year.

Oversaw net profit increase of $3,500,000 over two-year trend.

Improved fresh share of box by 750 basis pts over previous two-year results.

Developed and trained new fresh assistants and department managers driving in-stock and quality while reducing waste and shrink by $2,500,000 over last 24 months.

KEY FOOD STORES CO-OPERATIVE, INC., Staten Island, New York

Director in Store Execution, 2011-2016

Developed customer focused program supporting independent co-op members in sales, operations, merchandising, and marketing strategies. Created ten ISE teams with ten company managers and 75 vendor supported partners.

Oversaw store growth from 100 locations to 223 in less than seven years.

Partnered with store ownership in securing new site locations and financing to obtain all required pre-opening and remodel objectives. Including design and contractor selection

Analyzed and researched data to create laser focused store assortment focused on community value proposition.

Evaluated and refined all processes by partnering with store owners and key stake holders to ensure successful business model.

Built and maintained strong relationships with all internal operations including procurement, marketing, transportation, and IT to create an environment of partnership with store owners and operators.

Director of Store Door Purchasing, 2009-2011

Managed sales, marketing, and income generated through progressive programs with vendor partners. Responsibilities included managing supplier authorizations, product selection, pricing, promotion, and space allocation.

Increased use of EDI technology, which improved payment accuracy for store ownership by maintaining an accurate database and eliminating back office expenses.

Increased international vendor choices for store ownership by sourcing and presenting larger portfolio of specialty suppliers.

Increased income to store ownership by negotiating marketing agreements and incentive programs.

Management Roles, (1977-2007) Progressed within various management roles with increasing responsibility and scope including General Store Manager, Regional Merchandising Specialist, District Manager, Division Manager, Senior Vice President Sales and Merchandising

Waldbaum’s-1977 -1995

Penguin Key Food – 1995-2000

Royal Farms – 2000 -2002

City Produce –2003 -2005

Owner Operator Frozen Desert -2006-2008

EDUCATION

STATE COLLEGE OF FARMINGDALE, Farmingdale, New York

Associate of Science, Business Administration, Business Law

CORNELL UNIVERSITY, Ithaca, New York

Management Development Training, Food Safety, Customer Services

FOOD MARKETING INSTITUTE (FMI) TRAINING

Various Trainings and Industry Alignments

EFFICIENT CONSUMER RESPONSE (ECR) MANAGEMENT TRAINING

Various Trainings and Industry Alignments

KIMBERLY CLARK

Supermarket Sales Workshops, Marketing Strategy Workshops

QUAKER OATS

Supermarket Sales Workshops, Marketing Strategy Workshops

TECHNICAL SKILLS

MS Office Suite, POS Systems, Shrink Tracks, Power Point, Excel

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