BRENDA BROOKS-BLALOCK

PROFESSIONAL SUMMARY

● Experienced Administrative Specialist who handled thousands of employee and citizen concerns for the Federal Government

● Analyst charged with data management, helping develop reports and producing summaries

● Operations professional who identified, analyzed and recommended office improvements for a government headquarters and multiple office locations RELEVANT EXPERIENCE

Office of the Inspector General (OIG) Washington, DC DHS Program Analyst December 2013 - May 2019

● Charged with receiving employee and citizen concerns via the OIG Hotline, Intake Quality Assurance Division and managed a wide variety of allegations of wrongdoing via telephone, email, fax and mail

● Provided data management and analysis for reports affecting the programs and operations of the U.S. Department of Homeland Security (DHS)

● Compiled various reports for supervisors, executives and Congress

● Analyzed allegation information and conducted preliminary assessments

● Assisted in the development of concise and logical reports of investigation and summaries

● Inputted, reviewed, monitored and maintained all allegations in the tracking system and resolved any processing requirement problems

Office of the Inspector General (OIG) Washington, DC DHS Administrative Specialist August 2008 - December 2013

● Identified, analyzed and recommended improvements and/or problems to the work operations and quality of service affecting OIG headquarters and field offices

● Maintained time and attendance records for the office receiving visitors and scheduled appointments for the office

● Made travel arrangements for staff and prepared travel authorizations, vouchers and reports

● Conducted research, gathered, compiled and presented data in oral and/or written form for use in special reports

Customs and Border Protection Washington, DC

DHS Inventory Taker and Local Property Officer April 2006 - August 2008

● Assisted Budget Officer with office equipment and helped oversee the Customs and Border Protection assets

● Aided in the procurement process of ordering office supplies and ensured that all office equipment was operational

● Served as Time and Attendance clerk for the office

● Oversaw the purchase card for the division, maintained the courier card database and helped in the review of prospective employees

Silver Spring, MD 20904

P: 240-***-**** E: adj0ue@r.postjobfree.com

Walter Reed Army Medical Center Washington, DC

DOD Secretary August 1999 - December 2005

● Managed and maintained civilian and military personnel folders

● Attended operational and personnel briefings and conferences

● Conducted research and analyzed and prepared data for the preparation for logistical reports

● Reviewed all final documents for procedural and format compliances with the Center’s guidelines

● Organized and maintained calendars and scheduled appointments for Branch Chief EDUCATION

University of Maryland- University College College Park, MD Paralegal Studies 2003 – 2006

University of the District of Columbia Washington, DC Legal Studies Completed 4 semesters

Morgan State University Baltimore, MD

Music and English Major Completed 4 semesters

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