Human resources & operations executive aligning people and technology

PALOMA LOPES

Chicago, IL • 224-***-**** • adj0ud@r.postjobfree.com • www.linkedin.com/in/paloma-lopes-826030187 OPERATIONS • HUMAN RESOURCES • FINANCE

Strategic and focused human resources and operations professional with deep experience in startup environments. Execute business plan through full cycle, including recruiting, onboarding, and retention to scale entrepreneurial ventures. Lead by example and collaborate with cross-functional management teams to establish structure and develop processes and procedures that increase efficiency and productivity. PROFESSIONAL STRENGTHS INCLUDE:

● Strategic Partnerships

● Agility & Adaptability

● Data & Analytics

● Cross-functional Collaboration

● Team Management & Motivation

● Organizational Design & Development

● Risk Mitigation & Management

● Thought Leadership & Partnership

EXPERIENCE & ACHIEVEMENTS

TILLABLE, INC. / Chicago, IL 2019-Present

Director of Finance & Operations

Partnered with C-suite to achieve strategic direction, growth plans, and all personnel, operational and financial- related needs for Tillable’s online marketplace for hassle-free lease financing programs for farmers, farm landowners, and land investors.

● Elevated company reputation to be recognized as 2020’s Top 100 Companies to work for by Built in Chicago.

● Reduced employee acquisition costs by $120K and onboarding time by 2 months with streamlined recruiting, interviewing, and orientation processes, eliminating need to engage recruiters.

● Built and nurtured strong culture during COVID-19 pandemic while successfully pivoting to virtual environment, creating inclusion and engagement opportunities for new hires, implementing daily team briefings, and introducing monthly social bonding activities.

● Implemented policies and procedures for talent strategy: recruiting, onboarding, review processes, conflict resolution, compensation and benefits, and learning and development programs involving diversity and sexual harassment.

● Served as employee representative on executive management team, comprised of CEO, board of directors, and investors.

● Managed financial processes, including payroll, month-end bookkeeping, and reconciliation.

● Directed team of 4 financial and operational personnel, monitoring capital markets compliance, managing relationship with debt facilitator, ensuring customer satisfaction, and performing lease portfolio due diligence.

● Contributed pitch deck input, financial projections, and analysis support to secure $8M Series A funding. UBER WORKS / Chicago, IL 2019-2020

Operations Coordinator

Served as project-based management support for Uber Works pilot program and met staffing needs by providing on-demand matching of vetted pool of workers for service-industry businesses.

● Tracked and managed hundreds of events daily for concert organizers, catering establishments, restaurants, and commercial cleaning providers.

● Matched talent to open requisitions and fulfilled up to 250 business shift requests daily. PALOMA LOPES • Page 2

224-***-**** • adj0ud@r.postjobfree.com

Royal Animal Health University (RAHU) / San Luis Obispo, CA 2016-2018 Director of Operations

Drove all operations at RAHU, an institution dedicated to teaching and advocating hands-on, holistic, and innovative approach to animal care through integrative veterinary summits and webinars designed to help caregivers improve their options for animal health.

● Served as human resources manager, strategizing on staffing requirements and resolving conflicts.

● Managed all financial processes, including payroll, month-end bookkeeping, and reconciliation.

● Evaluated and negotiated purchase of Animal Diet Formulator software to provide partners with ability to create fresh, biologically appropriate, pet food.

● Performed end-to-end event management for 6 company-sponsored summits and 25 trade shows, including allocating staff, securing speakers, recording webinars, creating promotional materials, coordinating booths, and marketing continuing education courses for veterinarians.

● Developed and executed social media messaging for customer base of 200 veterinarians, as well as for prospecting opportunities.

RAYMOND JAMES FINANCIAL / Chicago, IL 2015-2016

Sales & Trading Assistant I

Supported 5 managing directors on the Midwest institutional sales team by coordinating meetings, creating marketing materials, and communicating with clients and back office operations.

● Maintained confidential information regarding corporate debt and equity strategies.

● Contacted internal and external customers to obtain, clarify, or provide facts and information.

● Attended client meetings, conferences, and analyst trips to gain insight into industry trends and make strategic recommendations to clients.

ASSOCIATION MANAGEMENT CENTER / Chicago, IL 2012-2015 Data & Quality Coordinator

Maintained and reconciled database and client records for associations in need of certification, membership, education, financial, and accounting tracking.

● Implemented upgrade of database with over 60,000 records; developed instruction tutorials and trained 60 local staff.

HYATT CORPORATION / Chicago, IL 2011-2012

HRIS Project Assistant

Performed database cleanup by updating confidential profiles with missing information. EDUCATION

UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS, Chicago, IL Master of Business Administration Candidate (2021) DEPAUL UNIVERSITY, Chicago, IL

Bachelor of Science

CERTIFICATION

SOCIETY FOR HUMAN RESOURCES MANAGEMENT

SHRM – Certified Professional

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