Jaklin Valizadeh

http://ca.linkedin.com/in/jaklin-valizadeh • adj0p3@r.postjobfree.com • 519-***-**** P R O F E S S I O N A L S U M M A R Y

SOFTWARE DEVELOPER PROFESSIONAL

Detail-oriented Software Developer with a reputation of producing and tailoring solutions to meet ever-changing business requirements within the Financial Services industry. Highly motivated and collaborative individual that works well in fast paced environments. Driven by finding solutions to complex and challenging problems. Enhancing knowledge/expertise by staying abreast of business trends.

A R E A S O F E X P E R T I S E

Quality Assurance Design Technical Specifications

Testing & Documenting Negotiate and Build Consensus

Coordinating Test Plans, Maintenance Package Software Development Lifecycle(SDLC) T E C H N I C A L S K I L L S

Operating Systems: IBM Mainframe Platform, MVS/OS 390, Access, Lotus Notes, Outlook, Internet, TSO, ISPF, CA7, File Aid, Outlook

Languages: COBOL, JCL, SAS, FOCUS, Java Script, Visual Basic, SQL,Query, DB2

Applications: Visio, Microsoft Office

APIs/Tools: J2EE, ACCESS, Endevor, Service Now, Change Management C A R E E R E X P E R I E N C E

TD FINANCIAL GROUP, MISSISSAUGA, ON 09/2016 – 02/2020 IT Developer

Developed, maintained, managed/coordinated and provided On-Call Production Support for ACS/SCMS, and implemented COBOL, DB2, SQL, JCL code using the Mainframe source code management Endevor, IDZ, SAVRS, Insync, IBM Debug tool and Service Now tool.

Created, developed, tested, debugged programs, executed several components of the development life cycle and maintained system design specification for project.

Prompted scheduled Monthly Maintenance Package and released in timely manner for Debit Payments team.

Assumed incident management role by communicating, tracking creating weekly report within Service Now tool.

Created monthly Request catalog through ServiceNow tools and processed the address and resolved issues.

Provided prompt, effective day-to-day support, accurately to identify and resolve issues, performed control in a timely manner and managed incident resolution within ATM/ACS team.

Supported applications in production. Verified there were no interruptions or bugs in operation and performed problem solving exercise to determine problem and ensured continued use of the application.

Prepared On-Call and D2D schedule through X-matter.

Monitored “On-Call” incident request activities on Daily basis and scheduled work according to 25 staff availability.

Worked closely with the Business partnership on an “On-Call” basis to meet business requirements.

Identified and processed ACS NPID, SCY, Datasets and Access in Diamond Project Application.

Created weekly and monthly Reports for Aimia and Access Card Chips Expire Card.

Documented Interact Regulation for ACS application. Performed compliance and audit functions which included meeting with auditors and presenting application functions and reports being audited. Jaklin Valizadeh

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RBC FINANCIAL GROUP, TORONTO, ON 08/2005 – 08/2016 Technical System Analyst

Designed, developed, maintained and implemented COBOL, IMS, JCL, FOCUS, J2EE code using the Mainframe source code management Endevor tool. Met client requirements within tight deadlines.

Created Activity Record using SM9 for project implementation that included modules and time of implementation which ensured coordinators were able to proceed with project deliverables.

Coordinated test plan for programs such as: Java Script, HTML, COBOL, and SQL ensured everything was error free.

Assisted QA team by testing and documenting detailed program changes as required.

Produced User-friendly technical design document (TDD) for group.

Modified batch and online COBOL program to read Database field while eliminating need for repeated changes.

Designed and maintained Technical Specifications for multiple projects using Visio, MS Word and Excel.

Ensured agents were able to produce reports based on the business requirements.

Worked closely with the QA team and Development Manager to ensure quality of the project.

Developed and converted Agent queries to Web based system using HTML, FOCUS, DB2 as Database. MANULIFE FINANCIAL, KITCHENER, ON 09/2004 – 03/2005 Technical Support/Back up Account Specialist

Developed and cloned SAS, JCL program from an existing manual Cash flow System to automated new system reducing processing time by 75%. Processed “Daily Rate Changes” and ensured daily cut-offs were met within required time.

Developed an application called the “Monthly Application” using MS, Access, and Visual Basic which dramatically saved time and reduced the chance for errors. Converted SAS to Visual Basic which saved time and reduced error for investor.

Created manual user and supported during monthly rate changes.

Trained and mentored Support Account Specialist to run daily and weekly rate procedures while meeting tight deadlines.

RBC FINANCIAL GROUP, TORONTO, ON 01/2002 – 08/2004 Technical System Analyst

Designed, developed, maintained and implemented COBOL, IMS, JCL, DB2, SQL, JAVA Script, FOCUS code using the Mainframe source code management Endevor tool. Met client requirements within tight deadlines.

Created Activity Record using SM9 for project implementation that included modules and time of implementation which ensured coordinators were able to proceed with project deliverables.

Coordinated test plan for programs such as: JavaScript, HTML, COBOL, and SQL ensured everything was error free.

Assisted QA team by testing and documenting detailed program changes as required.

Produced User-friendly technical design document (TDD) for group.

Modified batch and online COBOL program to read Database field while eliminating need for repeated changes.

Designed and maintained Technical Specifications for multiple projects using Visio, MS Word and Excel.

Ensured agents were able to produce reports based on the business requirements.

Worked closely with the QA team and Development Manager to ensure quality of the project.

Developed and converted Agent queries to Web based system using HTML, FOCUS, DB2 as Database. PREVIOUS EXPERIENCE

SUNLIFE (FORMERLY CLARICA), MEMBER/PROGRAMMER/ANALYST TEAM (CONTRACT) SPICER CORPORATION, SOFTWARE QUALITY ASSURANCE SPECIALIST (CONTRACT) E D U C A T I O N & P R O F E S S I O N A L D E V E L O P M E N T Computer Programmer - Conestoga College, Kitchener, ON VisualBasic.net, Java (Courses) – Conestoga College, ON RBC In-House Training: Systems Development Life Cycle for TSA’s - Online; Technical Writing for IT Professionals; Introduction to IT Accessibility; Secure Application Development - Developers and Architects Structured Walkthroughs and Inspections for TSAs; 1Z0-851 Java Standard Edition 6 Programmer; Java Programming with Java SE 6.0: Creating Classes in Java; Structured Walkthroughs and Inspections for TSAs

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